In case you don't want to read the whole long review below, long story short: Vasile is fantastic…read more Dependable, communicative, fair and trustworthy. Highly recommend! My LG washing machine started giving me an error code about an uneven load. I tried everything recommended in the manual and online but had no luck. I asked for repair quotes on Yelp to see if it was even worth trying to fix it or if I was going to need to just by a new machine. I kept getting quotes for $150 or more just to come out to look at my washing machine. However, Vasile stood out because his quote was so much lower and reasonable. He provided his phone number in is Yelp message, so I gave him a call, and he said he could come out that same afternoon to look at it. He showed up exactly on time and as promised. Initially, we both thought the issue might have something to do with the suspension rods. He looked over the washing machine and determined he didn't have the right parts (two parts needed replacing), so he'd need to get them and could come back the next day to finish the repair. He texted me the next morning, and then showed up again, exactly as promised. As he started the repairs, he checked some other items and noticed I had a slow leak, which had caused damage to two additional parts inside the machine. One of those parts isn't made anymore (gotta love that planned obsolescence - my machine is not that old!) Vasile had to track down the part and have it shipped from New York. He kept in touch with me the whole time, letting me know when the part arrived and setting another appointment. For the third time (and mind you, none of this was in his control), Vasile showed up exactly when promised with all of the necessary parts and had my washing machine fixed in under 30 minutes. He came to my house three times, tracked down the right parts, made sure everything was working properly, and stuck with me through the whole thing to see the job through! All of this and it cost me $200 for the entire thing (the initial consultation fee, parts, and labor). Granted, I was lucky that the parts I needed were pretty inexpensive and the repairs were quick, but as Vasile said, he only charges what things actually cost (he doesn't jack up his prices like so many other, bigger companies). As I'm finishing this review, my washing machine is running in the background, working perfectly. I cannot recommend Vasile enough!!

No stars is not an option, they were contracted by another aweful company Sears. The technician…read morecame on the scheduled day and time and left the washer in worse condition than before now it doesn't even power on. Not only did they say they'd return to repair it they no showed 2 times and have completely ignored our calls. Do not recommend if you're looking for any solution. Now going on over 2 weeks of no washer with a family of 5. Great.

What a ridiculous sign on the front door. drive out of my way to buy much needed supplies and pull…read moreup to this unprofessional sign. Yes you were closed at 10:45 am but who knows when you would actually open so i left. Yes i will be taking business elsewhere, which sucks, because you have a lot of good materials to sell, and back in the day you were always really reliable and helpful. It's nice you don't need the business and have a good life outside work, but it's a shame you act so juvenile with a sign like that and such nonsense hours.

I brought a Bissell steam cleaner here to get something fixed under warranty and they did an…read moreexcellent job of taking care of me.

If are looking for a reasonable price on a used appliance look no further. They really worked with…read moremy budget to ensure I was getting a great deal and not taken advantage of. My refrigerator was exactly what i needed and I have not had any issues with it. I have referred a friend who needed their washing machine repaired and they went out the next day. The machine was repaired and for a fair price. This is not your chain appliance store, this is a local store trying to making a living, so there is no sales person pressuring you into buying an appliance in order to meet their quota. I highly recommend giving them a try you won't regret it.

Requested service on one of my appliances and was responded to very quickly. They came into my home…read moreand were very professional. She diagnosed my appliance and gave a very fair cost of repair along with other options to replace. I decided to replace it with a very nice unit they had in store and was very happy with the replacement and the quick install. The couple were extremely friendly and polite. I will definitely continue using their services in the future. I highly recommend it.

The freezer door on my Sub-Zero suddenly would not close fully, leaving a gap of less than an…read moreeighth of an inch. I lay on the floor and looked under it, felt behind it, checked the rear of the compartment to see if something had fallen inside, but I could find nothing to keep it from closing. But it would not shut. As anyone who owns a Sub-Zero knows, an alarm sounds when the doors remain open, and there's no way to turn it off. So, every 30 minutes or so, the alarm kicks in. Needless to say, I wanted this fixed promptly and correctly. There are only two certified Sub-Zero repair services in my area. I called one, and the wait was about 10 days. When I called Best Appliance, they were able to send a technician in four days. It was difficult living with the sound of the alarm, but early Monday morning, Dennis arrived on time and immediately assessed a problem he'd seen before. One side of the railings were stuck because of ice. He went in, took the railings on both sides apart and cleared the buildup. There was no ding, ding, ding, ding while he worked or when he finished. He also recommended I buy new railings. They had been updated and improved, he said, and they were much less likely to have this problem. I'd had my Sub-Zero for 10 years, so I took the advice. He installed them two days later. They glide much more smoothly than the ones I previously had. I paid about $650 for parts and labor, and I'm delighted with the value I received. He answered all my questions and gave me a couple of tips that will come in handy. I highly recommend Best Appliance.

Best Appliance Repair was hired by A&A Appliances to replace my Bosch freezer door that was damaged…read morein shipping. Best Appliance did a good job of communicating once the freezer door was at their office. They called several times to make sure the appointment was scheduled. They even called to say they could squeeze me in a day earlier if it worked with my schedule. Their technician, Jay, arrived about 20 minutes after the scheduled appointment block. They took their shoes off before entering. They laid down fabric and things to protect the floor. They finished replacing the door in about 20 minutes. Super efficient!

The Thermador wall oven (inherited from previous owners, no manual ofc!) in our kitchen had a weird…read moreproblem with turning on. I would sometimes need to turn it on two or three times. It would give me an error code and turn off. Then over the years it became turning it on 5 times. When it was 8 times I finally but the bullet and called Zajic Appliance repair where we've bought new appliances and had them repair appliances in-home. When I said "Thermador" to Zajic i heard air being sucked in on the other end and it was like I had said my appliance had a communicable disease. "Nope, we don't work on Thermador, try X." I then called X and they said "No, we stopped working on Thermador but try Microwave and Appliance Repair," and gave me their number. I was beginning to think that Thermador was the Edsel of appliances. I was very relieved that the helpful and friendly voice on the other end assured me they did service Thermador appliances. I scheduled a diagnostic appointment ($88 9/24) and a week later the repairman came. He was very calm and competent, and got to the bottom of the issue with a new cooling fan part needed. I also found out the model number and the age of our oven (18 years old!). They called to update us on the price of the part and labor and we scheduled the repair appointment. A week later he returned and put the part in. A wall oven is not simple to repair because it's in the wall, but our repair person did an excellent job and I am thrilled to report that the oven turns on without fail, it turns on to temperature about ten minutes faster, and it cooks much more evenly. A total win. With the part and labor we paid a little over $400 for a dramatically improved oven. Very impressed! I was afraid to call about the oven for 7 years because I just assumed we'd need a new one, and I wanted to make do for a while longer. After this experience I would encourage you to call for a diagnostic, you'll never know what can happen and it might be something that is more affordable than you would guess, and will make your daily chores much more productive and less stressful.

Great service and phone experience. They have been so diligent, on time and persistent to fix my…read morevery tempermental Thermador oven! It needed multiple parts and visits and they called each time a part came in to schedule the fix and reliably did. I am so relieved that they revived my oven with stovetop! I didn't want to buy a new one and they made it work! Thank you! highly recommend them!

I was happy that they were open during the pandemic shelter in place. I needed to get rid of a 200…read moreLb. washing machine. it was easy to put in my truck, my concern was getting it off. I knew i was in the right place cause there were a bunch of old appliances piled outside the warehouse. As soon as I drove up 2 guys came out pulled the washer out of the back of my truck. easy! All i did was unstrap it! It could not have been easier or faster. Thank You Eco.

Wow, I love what these lady's are doing for those of us who either can't or don't want to buy…read moreappliances at crazy retail prices! They helped me figure out which items were best for my circumstances, & then they even hauled away my old burnt out clunker fridge! Five stars all day long!

Our son recommended iFix. Our ancient dryer was screaming, so my husband called iFix this morning…read more Same day service? Yes! Ariel diagnosed the issues and took care of business. He explained what the problem was in terms that I could understand. When I mentioned a return visit someday to check out the washer, he told me that he had the fix and took care of it. The price was very reasonable. We agreed that we hoped not to see each other again, but if we need another fix, we're sure calling him. Along with being a great businessman, he's a great guy.

Scam, scam, scam. "Fixed" walk in freezer. Suddenly our walk in fridge had issues after they worked…read moreon the freezer. Sought out a different vendor and everything was fixed the next day. Ariel stopped answering calls and texts when it kept having issues. Do not give this company any of your money, you'll only keep paying for the same repair and then some.

Over the last five years, Steve (and Andrew) have been welcome fixit guys at my house. They have…read morerepaired my washing machine, dryer, refrigerator, and thermostat, and ordered and installed parts for my dishwasher. They are excellent: punctual, friendly, talented, willing to explain the problem, quick to solve it, and extremely reasonably priced. I'd give more stars if I could.

We have used Fix it Rite for multiple services at our home in Gold River. Steve and his team have…read morealways been very kind and extremely knowledgeable each time they have come out. I would recommend them to anyone I know that has a need. They go above and beyond what anyone might expect.