Lewis and Evan are the guys who helped take away our old furniture and installed our new couches,…read moreswiftly and timely. We were told the furniture would be available the next day and it was around 11am. Options for easy to clean material is what got us and the price was reasonable, if any defective pieces were in store they will post at a greater discounted rate on Facebook, keeps my eyes peeled on deals.

The mattress waz used but waz sold as brand new i don't care if they cleaned it it's a old nasty…read moremattress false advertisement

Mike and Rena just came by and gave my old Wedgewood stove a tune up. Not only were they fast,…read moreknowledgeable, and courteous but they were timely and provided great service. They taught me a number of things I didn't know about my own appliance. The "doctor's visit" was quite reasonable and money well spent. The conversation was so good I might call them back to catch back up ;) I cannot give them a high enough recommend

My relationship with RMR started over a decade ago. They were who we called to service our 1930s…read moreNorge. Like most of reviews say, they were pleasant and seemed honest. I signed a contract with them in June of 2016 to rehab the stove, and gave them a deposit. I was told March 2017 as the latest start date. April 2017 - Contacted RMR about start date. Was told they were backed up due selling stoves from their inventory for restoration AFTER I signed my contract, and those took priority. July 2017 - Emailed asking about start date. They said they'd start mid September latest. Months went by, no communication. Finally with some prodding, they picked up my stove on 4/10/2018, almost 2 years after the contract was signed and 1 year after work was to originally start. No communication for a year. On 4/12/2019 Mike emails me to say they had received the parts that needed fabricated and they would start reassembling the stove in a week. They were still looking for a backsplash and work light per our contract. October 2019 - contacted RMR via email for update. Told they put reconstruction on hold due to other projects. Said it would be another month or two. February 2020 - RMR contacted me via email to tell me the stove was almost "wrapped up", and included a picture with new legs and a backsplash. Said the thermostat was in great working order and holding its set temperature at +/-5 degrees. They also mentioned that they were looking for new handles as one had been "repaired" 50-70 years ago and during "cleaning" the glue had dissolved and the handle broke. All handles were in great condition when the stove left my home, but whatever, let them find some new handles. I wrote them back no response. April 2020 - I receive a bizarre email from Mike telling me we were going to have to "wrap this up", as they were over the project, and had no new handles, so I'd have to just deal with the fact one would be missing. I could buy the backsplash if I wanted (even though it was included in the contract), and that if I wanted any further restoration done, to contact another company. YEARS of being strung along. Given excuse after excuse...and now this? I told them this was unacceptable and unprofessional, and that for them to tell me they were just giving up on my project, and then trying to nickel and dime me would not stand. They would finish the project as agreed, or I'd take legal action. Mike didn't like that I stood up for myself and accused me of being "threatening" and "scaring" him, which was ridiculous. I was firm that I wouldn't be taken advantage of and he wanted to play the victim? He even threatened to leave my stove out on the street if I didn't "calm down". The degradation of it all. We agreed to work it out. They'd find handles and include the backsplash. The stove would be delivered, and everything in the contract would be fulfilled. They would give me a full refund and the transaction would be considered complete. This was all his proposal. I willingly agreed to it. We kept in touch over the next 8 months. Things were cordial. They found new handles. Due to Covid snags on their end and mine, the stove was finally delivered on 1/13/2021. After delivery I noticed chips and dings to the enamel that weren't there before. Rust that wasn't there before. The front right burner wasn't lighting as it should. I tested the oven at 400 to see if it would hold a temp, it stayed at 400 so I didn't think anything of it. Water started leaking out as it heated up. The stove as a whole had an acrid smell (and still does). I contacted RMR. Reyna called and said the moisture was normal because the stove had been sitting for so long (clearly in a damp location). The smell was normal. I guess if normal means your stove should smell strongly of rust. A few days later I went to cook a dish that takes 6 hours at 300. The oven wouldn't hold 300. In fact, no matter how low I turned it down, there it sat at 400. I used a couple of the burners to simmer some food. The enamel was melting and chipping off, if it was even enamel, looks more like paint. I would see in the contract they weren't liable for faulty finishes or parts they didn't finish or build personally. Classy. I contacted them to ask them to please come service the oven as per our contract the thermostat is supposed to be in working order and guaranteed for 90 days. No response. I contacted them again, politely insisting they come fix my oven. I got a smug email telling me that their obligations were fulfilled, and that they would no longer be serving my vintage stove needs. At no point did we ever agree that the refund would void our contract. Months later I'm stuck with an oven that still doesn't work properly RMR is run by people who don't hold themselves accountable, and will leave you in a lurch due to their own shortcomings and bad faith behavior. CONSUMER BEWARE!

I walked into this Goodwill after work with a hot pink jacket that was sold to me (at another…read moreGoodwill) with an old security tag. (I had my receipt & price tag still attached) The ladies at the counter went above and beyond to help me remove it. Although they couldn't remove it, they truly helped. Later at home, I managed to remove it. So thank you ladies!

I usually give them a lot of grace bc I come here literally all the time, but just considering the…read moreprices in general it's hard to ignore. But as of recently I've for the second time now, accidentally and unknowingly purchased broken glass. I, from the outside did not see it and could've literally accidentally grabbed it. looking at the prices in this location specifically also KNOWING they got everything in there as a DONATION the prices on anything that's not stained or destroyed is almost never reasonable. Thinking of goodwill as inclusive, affordable and accessible for people who might not be as privileged to get their "nice/new" stuff, is getting harder to think because at a certain point it's easier to just buy something at target/walmart for the same price.

I recently spent 4gs on chairs from rent a center. They both broke. Withing the first year. So I…read morego and order another not having a choice. I call and check several times. Finally a month goes by and I'm like what's goin on. I call they tell me o it will be here today on this shipment. So I call Noone answers. I wait 3 more weeks tell today my birthday. The manager answers . She's extremely rude. And at the end the convo I said keep me updated and I here her say. Or not. Then hang up. I try to call back she screens my calls a few times. Finally a guy answers apologizing to me and telling me I can file a complain. But it ain't goin nowhere cause she's the manager!!!

What a RIP OFF. Very predatory. My grandaughter was told 6 months same as cash. They didn't honor…read moreit & informed her that if she didn't pay off her Playstation by 2 days before her payday they were going to be adding $850 to her bill. How is that legal? I was able to loan her the money, so it's paid off, so we were lucky. Also, twice when she made her payment, they didn't give her her change. Crooked RIP OFF establishment.

Great experience! As I pulled into the parking lot, I noticed it was absolutely packed full. There…read morewere people everywhere and some appeared to have all their belongings with them. I was a little anxious & worried about how many trips I would need to make from my car to the building. A kind of scruffy looking man came over to me with a soft voice & offered to help me - told me I looked like I needed help. I said thank you so much. Next thing I knew, 3 more people came over to help. I had more interaction with folks, but too much to write here. The people inside the building receiving the donations were very polite & helpful. I want to thank them all for donating their time & energy for such a wonderful community service. THANK YOU.

NO Thank you's from any 3 people working there when we dropped off a generous amount of misc…read morehousehold items including new and working appliances. This was just plain rude! I am giving them 3 stars being a charity place: 5 star for what they do 1 star for their graciousness

Honestly, the best money I have ever spent! Bill was wonderful, I felt safe having him in my home,…read morebeing that I was alone. He didn't try and scam me, which I found with other companies. I can tell you with honesty, after having the ducts cleaned and putting in new filters, our air has never felt CLEANER! I was having a horrible time with dust......... I would dust, then it would be back a few days later. No more! Again, best money I have ever spent on our home. I could go on and on,,,,,, All Air is AWESOME!

Bill found our a/c problem quickly and identified an easy, inexpensive fix that was quoted at 5…read moretimes the cost by another recommended company! It's good to know there are still honest repair people!

Unreliable, unresponsive, rude, poor quality. The list could honestly go on. This company was hired…read moreto fix my washer machine through a warranty with Lowe's. An absolute nightmare from beginning to....well I can't say end because there hasn't been one. The technician was over an hour late to the original appointment (over 6 weeks ago) and I had to call the office twice to get updates regarding his timing, not a single time did they reach out to me. They apparently then had to order a part and when I called back two weeks later they had forgotten about ordering it. Since that time I have not received any calls or updates from anyone. They also do not answer the phone or respond to messages.....like at all. I have left at least 3 voicemails over the last 3 weeks and not a single call back. My landlord has also left at least 2-3 with no response. Such a joke of a business.

I've had an appointment scheduled for over a week. They never showed up, didn't call, didn't…read morerespond to calls or texts. Rediciulous.