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    Farmers Feed

    5.0 (2 reviews)
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    4 months ago

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    6 months ago

    Support these guys over the big corporations. Excellent selection. Great prices and even better service.

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    Ask the Community - Farmers Feed

    Tractor Supply - The hat we purchased

    Tractor Supply

    2.9(25 reviews)
    1.4 mi

    The employees there are super helpful. I've been having real problems with my puppy and Cindy has…read moregone on and above to help me figure it out. They have a customer for life.

    I'm a long time TSC shopper, since before they were in Oroville. I have a TSC card and I am signed…read moreup for emails. I just experience the second worst customer service I have ever had in my life, at the Oroville CA. TSC store. I went in to buy an electric mower. While standing in front and pointing at the mower I ask an associate if TSC carried batteries for this mower. The friendly but unknowing associate did computer searches, called on the phone and asked others employees. This associate finally went to the "manager" that directed me to the back wall of car batteries. We went back there and asked where the batteries were. The manager started asking about cold cranking amps. At this point I had been there waiting for over an half hour for this answer. She obviously didn't understand. So I tried to explain that we were looking for a battery for the BadBoy Electric mower. I never did get to finish a sentence because she wanted to tell me about cranking amps. She became instantly argumentative and chiding me that "TSC does not carry electric BadBoy mowers". I was frustrated because they couldn't help, so I said, "thank you, have a nice day" and started to leave. This "manager" began to disparage me loudly to the other associates while I walked away. She said very loudly, "I'm right and they are wrong" with a bit of a petty smirk in her voice. I turned around and said I would show her the mower. Which I did while the manager continued to insult me and apologize to other customers in the store for the speed I was walking. By this point I was mad but did nothing to insult ANYONE at TSC as they were doing to me. I pointed to the mower. The manager said she "meant BadBoy mowers outside the store". The manager finally just said they don't have batteries for that mower TSC is selling. So I left while that manager continued to complain and personally insult me for being rude. I don't believe that the customer is always right but since when has it ever been okay for a customer service person to escalate personal attacks on a customer? Even if I was rude (which I wasn't) the employee should deescalate something like that. Tractor Supply needs to do better. PS. If I am doubted I was with an employee and just got a call from a friend shopping there that said they continued to berate me after I left.

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    Tractor Supply - Couldn't afford the Mac truck, but it was really cool!

    Couldn't afford the Mac truck, but it was really cool!

    Tractor Supply
    Tractor Supply

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