Had an issue over a weekend and they got back to me during the weekend to schedule service, and were able to get out by the next morning. The quote was what the job cost, no hidden fees just prevent straight forward service, and even comped a few minor extra things that would help in prevent similar problems in the future. Thorough evaluation and repair, and great service! read more

Watkins Plumbing - The eroded leaking pipe that was in my wall under the kitchen sink that which was replaced! - Plumbing Near Me - Chico, California

The owner of this company is very nice and has great. Customer service had a little misunderstanding with one of his employees over a bill, but the owner reached out to me and made things right we've used this company multiple times and I highly recommend this business. read more

Water heater installed Very happy with installation Had my gas stove hooked up works great read more

Today I was in home depot studying garbage disposals, he gave me the wonderful advice that was so important, he took the time to explain each model as he was studying it for the second day for his customer. He noticed the piece of extra equipment I would need was not assessable and then made sure I got it. I know for sure if I hire a plumber it will be him, he did not even know I knew him or his company, he was just a nice man with knowledge offering me help without asking. I don't think anyone should look further for a honest, and knowledgeable plumber. Yelp with most likely find this a fake review, as I have never met him before . Thank you for your help read more

When Watkins comes out they put in work and it's also A1 quality. Robert was astonishing, a true pioneer for plumbing. Love his work ethic and customer service. Definitely recommend. read more

Watkins Plumbing - 40 Gal water heater. - Plumbing Near Me - Chico, California

We had a major blockage in our sewer line and the first company home warranty sent out tried to clear the line but was unable to. They then sent Watkins out as the backup. Usually when dealing with home warranty it may not be the best companies out there but that is not the case here. Watkins Plumbing was pleasant, clean, respectful and didn't leave until the job was done. It was a ton more work than expected but he made sure the job was done before he left. I'll be calling them for future work with or without home warranty 10/10 recommend. read more

Thank you, for coming the same day we called you. To fix our old broken/leaking faucet. We are so pleased with our new kitchen sink faucet it looks great! The service guy was professional, arrived at the time he said he would be here. He came well prepared with everything he needed to get the job done. Happy customer. read more

I used Watkins plumbing recently for a tub leak and Robert was very professional and polite and the work was great. I will be using them again if needed. I totally recommend. read more

Watkins Plumbing came to our duplex today, we had several issues on both sides of the property. Josh completed our repairs with skill and knowledge, he was very professional and friendly! He even went to bat for us with our warranty company. I highly recommend Watkins Plumbing, ask for Josh, you won't be disappointed! read more

Watkins Plumbing - Replaced shower knobs - Plumbing Near Me - Chico, California

We had a toilet that got clogged and called Watkins. They sent out a gentleman who was polite and professional.He explained what he needed to do and after explaining the costs ,procedures etc. proceeded to fix the issue. He had everything done quickly , efficiently and left us feeling that we needed to leave a positive review and recommend This company. Thank you read more

My kitchen sink sprang a leak, and these are the guys I called. They were responsive, communicative and made me feel like the job was important to them. In these days where it's so hard to find anyone who understand the importance of customer service, this is very refreshing. The dispatcher and tech (Robert), deserve special note! Great job and keep up the super attitude! read more

As I've done many times before when a similar problem has occurred, I called Watkins Plumbing when my bathroom toilet started leaking this week and backed up into my tub. I was kept informed by text for arrival time. Jerrod Loewen arrived promptly, and was extremely professional and courteous to me at all times. He was quick and highly efficient in clearing out the sewer line. Their work is top quality and I won't call upon anyone else...because I trust them completely. I highly recommend their expertise. read more

As usual, Watkins Plumbing exceeded my expectations. Courteous, professional, by far the best in the Northstate. From a construction business owner, i have only the best to say about these guys. Donny President - Sunseri Construction read more

Watkins installed a tankless water heater back in 2017 and has been flushed only once since then so I figured it was time. Called Watkins and they sent Jerrod out to get it done. Jerrod walked me through everything he was doing from start to finished. He even fixed a small water leak in a hose fitting along the way. Jerrod did an excellent job and he fits the term "fast, friendly, and professional". When the time comes again for maintenance on my water heater I'll be calling Watkins. Steve G, read more

Previously My wife called & Josh from Watkins came by to snake our overflowing washing machine. Everything went good, he was very professional & we're back to doing laundry without overflowing. Recently our water heater went out & Josh came out once again to help. Newly installed 50 gal State water heater in record time, including new nat gas valve / flex, new earthquake straps etc. Professional & quick, can't thank y'all enough. Now my wife can take her scolding hot showers! read more

My warranty company assigned us Watkins plumbing on Sunday night and first thing Monday morning they called and scheduled us an appointment for later that afternoon. Josh at Watkins Plumbing is amazing. He came out, figured out the problem, and went above and beyond dealing with our warranty company and ended up getting us an entirely new hot water heater for no cost to us.Only 2 days later he was back over here installing it and was in and out in no time at all. He was extremely professional and we felt comfortable having him in our home. I'm someone with absolutely no experience in home fixing and he never once made me feel like it. I could not recommend them enough I will choose to use them for all of our plumbing needs in the future with or without our warranty company. 10/10 I wish there was more I could say besides Thank you Josh. read more

I had a bad leak at my water main. I called the first online Plumber. I'm a recent Widow and I unfortunately told the Plumber Rick this fact. I feel I was definitely taken to the cleaners. I was charged $985.00 for 1 hour of work and a fitting. I was given an estimate and balked. I was told there was a lot of digging involved. I figured there was hours of work if he was charging $985.00. Nope. 1 hour. A friend in my Church called him and complained. He basically said too bad, I was given an estimate. This is a true account and he should be ashamed of himself for being one of the tradesmen that take advantage of women on their own! I don't think it's a coincidence that all the complaints of overcharging are from women. I'm going to complain to the Contractors Board. read more

We were lucky enough to get service through Watkins Plumbing through our home warranty when another plumbing company didn't fix the problem. They not only correctly diagnosed the source of the problem, but they came out for an emergency call on a Sunday. Robert and the owner, Jerrod both worked on our repairs. They were professional, thorough, and quick to reply to calls. We were also able to get onto the schedule quickly so our problem could be resolved as soon as possible. We will only call Watkins from now on - they are a great company to work with! read more

They were quick to respond. I had a particular issue outside of their area, but they connected me with someone else to help me out.

I'm 71yo that needed emergency hot water pipe burst help. While they're fast & efficient I'm not qualified to judge coz I never owned a home before, so I have nothing to compare these astronomical costs with, so it's all half good, thus 3 stars to me. read more

We had a plumbing emergency, and Watkins came out very quickly to repair it. Very happy with the service; friendly, clean, prompt and professional. read more

we had a toilet water line that had a unusual fixture that I tried to fix myself. Had to shut off water to the house and could not complete the repair. Jarrod came out promptly and immediately identified the problem and solved it for me. Very grateful for prompt, courteous, and professional service. Price was right too. I would recommend Watkins plumbing to anyone needing repair work. read more

They were my second opinion from my home warranty company. So glad they came out. Came the same evening I called and told me they would be back first thing in the morning. Got here and under the house and fixed it in under and hour. Very friendly and prompt. Josh did a great job. read more

Recently bought a home and had issues with leaking of my water heater. My home insurance sent Watkins Plumbing. Josh came out and explained what the problem was, great customer service. I highly recommend Watkins Plumbing. Thank you Josh!! read more

Hot water died, or at least was leaking everywhere. I spoke to Josh on the phone at 10am and by 2 pm had a new gas hot water heater all hooked up and ready to go. Great service at a reasonable price. Not just in Oroville. We're in South Yuba City. They cover most of the region 24/7 read more

They came out right away. Very nice young man that came out. He checked everything. It seems to be working now. Highly recommended them. Jerrod Was his name. Thank you again. read more

The plumber was really rude and left an enormous mess for us to clean up when he was finally finished. He was very angry at us when he couldn't get his massive rooter machine around or through our house to our septic tank. At least he was able to drag a smaller unit through our house and run it through a bathroom but he left boot prints and puddles in the house. He shoved our brand new garden hose up the sewage line and the left the hose black and filthy with sewage which we had to clean. He called the landlord and told him we had been putting things down the septic like wipes and cotton balls neither of which we ever use - we're really careful about what we put down the drains. We were just happy to have our system functioning again but, man, this dude was a really one angry, rude and messy person. read more

I'm so glad my warranty company assigned my bad water heater issue to Watkins Plumbing. I had a great experience with these guys, Josh and Jarred especially. Josh did the install and was very personable and professional. He went above and beyond, explaining functionality, installation, and operation. I had a lot of questions and he was happy to explain everything. Highly recommend this company!! Give Josh a raise! :D read more

I cannot recommend this place enough. We have used them in the past for minor plumbing emergencies and they have always been affordable, prompt, courteous and we have never been charged above their estimated cost, once even less than estimated. They even take the time to explain what they need to do and why while creating the estimated cost. They are also very accurate in their estimates, we have never paid more than expected. Today Watkins takes the cake for being fantastically awesome. Our hot water tank died last week. It wasn't a shock...Watkins told us 2 years ago it was on its last leg..we just waited too long. Instead of calling Watkins, we opted to try the installation services of the giant orange big box store....huge mistake. Someone arrived 10 hours later to tell us he couldn't fix it or replace it until we agreed to allow him to upgrade all of our water and gas lines to bring up to code, new drain pan, and valves. Estimated costs were $1500-$1800. And of course it was too late to do it today and might have to order the tank we needed. We tried a few alternatives without success. This morning after having had enough of cold showers and boiling water to do the dishes, we called Watkins. Our Heros. They had someone here in less than an hour to estimate costs. He found that yes we needed some upgrades to bring it all up to code, but not everything had to be replaced as much if the water lines were already @ code and perfectly fine and he could upgrade us to a larger tank. Within 3 hours from the time we called them we had a brand new tank, pipes and valves replaced for $700 less than the other estimate. The tech they sent was really nice and really quick. We will never use another plumber again. Thank you Watkins read more

We chose Watkins Plumbing to install a new Water Heater, and an Instant Hot Water Recirculating System. Our thanks to Richard for working with us on setting up the project, and especially for having Mike come out to do the job. Mike's work product is the best we've come across, ever. We are more than pleased with how they both took such good care of us. We are now permanent customers of Watkins Plumbing. read more

Our pressure valve died late in the afternoon in 100 degree weather leaving us with no water! Richard answered our call and came in about 3 hours. After a full days work, he had to lay in the hot dirt and mud after digging up our box at the street. He was wonderful! We had water within an hour. read more

My grandmother contacted these people to come out to fix a "leak" that she had with her water heater. The guy comes out and gives us the hard sell for a new water heater, $489 for some water pressure BS, $189 for some release valve, on top of the $159 it costs for them to come out just to tell you this! From the time she called til when they showed was almost instant, basically had nothing to do, this wasn't an emergency call. I tore out a piece of the dry wall to get to the "leak" and saw that it needed to dry out. I spoke with the plumber and told him that we would use him to fix it but we need to figure out more about this "leak". Fast forward a few days and we realize that the leak is coming more from the AC unit, that is right next to the water heater, open it all up and notice that the water isnt falling into the pan. We adjust the pan, and no more "leak". I live in a community with a lot of seniors and feel that this company is a predator with all these sales upgrades. Completely misdiagnosing the problem and selling us stuff we don't need? How can you feel good about yourself trying to swindle someone that has no clue about new technology. There are a few companies that has done this to my grandmother in the past and we will never use them again. Adding this company to that list as well. Enjoy the $159. read more

I had a broken main waterline to my house on a Saturday morning. I tried calling my "regular" plumber but only got his voicemail. I did a search for local plumbers and found Watkins Plumbing. I placed a call and spoke with owner Richard Watkins. After describing the problem, Richard said he would be out in an hour. Richard worked several hours in 100 degree heat and got a temporary water line in service to the house for the night. The next day, Sunday morning, Richard was back at 8AM to finish the job. Richard was professional, friendly and very methodical in his work. We saved several hundred dollars by helping with the excavation and back fill work. I never heard back from my regular plumber. Watkins Plumbing will be my new regular plumber. read more

$660 to repair a leak my husband had already dug out ($198 per hour plus parts). Slowest repair job ever, multiple smoke breaks and plumber described the delay as him being "methodical." Charged for three hours for what could have been done in half that time, and that was with my husband assisting (former building mechanic, currently disabled) the entire time. Fixed income, senior citizen Vietnam Vet couldn't complete the repair himself due to recent knee replacement, or we would have saved the $660. We will never use this company again, and will make certain we let everyone we know hear about how we were taken advantage of. read more

After spending nearly $10k on some major plumbing repairs with Watkins including one small job to install a new kitchen faucet. After just over a year the faucet has come loose from the sink. The owner of the company accuses us of somehow abusing the faucet. The faucet has a lifetime warranty but apparently correctly installing a kitchen faucet is beyond the skill set of Watkins. They want a minimum of $189 to come out and fix their shoddy work. Maybe they should consider keeping their customers happy. My sister needs to replace all the iron pipes in her home, my mother is building a new home and another of my neighbors just asked about a good plumber, since he is new to the area and needs major re-model plumbing work done. Before this we would have used/recommended Watkins for all of these jobs but sure is good to find out they don't stand behind their work. I will now make sure to tell everyone I know to avoid Watkins Plumbing. read more

okey, so after our first review last month about our first visit from Richard, we got excited about the possibilities, especially as he pointed out last time that we could just purchase an trim kit for the shower head, temp regulator and faucet as long as it was the same brand (the unwell valves are different per each manufacturer, we should be able to do this upgrade work ourselves as it needed no in wall plumbing if we used the same brand. So we did just that. Purchased the fixture hardware from Build.com (an awesome site) and my husband was able to swap out the shower, bar and elbow by himself. Then we found that the temp regulator and tub spout were a different brand then the existing (my bad) and he couldn't get it to connect to the existing inwall plumbing. So, company coming tomorrow... called Richard, explained the problem. He was sure that he had appropriate parts and trim for the temp/shower-tub switch thingie and the spout. He was finishing up a job and advised he would come over soon. 15 minutes later, he was here, with parts in hand! Did the job on the spot. This guy is just awesome. Very fair pricing for parts and plumbing. We will continue on with Richard for the next stage of the remodel when we attach the vanity! read more

Had a leak in the main pipe from the street to the house. I dug it out and found the leak. The truck showed up and said it COULD be a huge problem as the old pipe may not be able to be fixed. Quoted me $480.00 for the repair. Dug more and found a broken pipe at a TEE going to an unused pipe. The plumber grabbed a plug from the truck, screwed it in and fixed the leak. Took maybe 10 minutes tops. I had to fill in the hole. Relieved I said, well that's going to be a lot less than $480.00. Nope he said. That was the quote. read more

I called at 10:30 am to get my hot water heater replaced. Turned out I only needed a service & 2 parts replaced. Hot water by 12:15pm. Less than 2 hours later! He really worked to get us in and it was so appreciated. read more

Best Plumber in Oroville, they always answer the phone, FAX, text and emailing whatever is needed. The work was done the next day. Amazing people, I will use them again and again! read more

Big thank you to Donnie for awesome, prompt and courteous service! Went through 2 terrible plumbing companies with our Home Warranty company before they gave us Watkins Plumbing! So glad they did! Fixed our leaking (2nd story) toilet quick! We will be requesting them for any other plumbing issues! read more