Called this morning that my hot water system wasn't working. Kyle told me he would get his team out today between 3 - 5 pm. Kanon and Ellis called that would be here around 2:45 pm. They were so personal and professional, fixed the issue and were on their way. Would highly recommend this company. read more

Super helpful! I accidently knocked something in the toilet as it was flushing and down it went! They came out and checked things out to make sure I didn't have a clog. Really nice tech, came same day and left me with advice in case it caused me any trouble later. Will definitely be calling back if I ever am in need! read more

Needed a new hot water heater! After doing research on which company in Chico to use, we selected Accurate for our house. Kyle and his team were out within two days of requesting a quote. They were polite, professional, fast, efficient, and would highly recommend using Accurate for all of your home plumbing needs. read more

accurate plumbing replaced all our fixtures in two bathrooms and did a fabulous job. they were efficient and pleasant and we couldn't have been happier with the results. read more

Cannot recommend this business enough! Austin and Ty came out and replaced a section of galvanized pipe underneath my house. Customer Service: Very top of the line. The guys were nice, prompt, and they walked me through everything that was happening Response time: Came to my house within 2 hours, then performed repair in a timely manner Thanks Accurate but especially thank to Austin and Ty (Live Long and Prosper!) read more

Beware of price gouging! This was a small job to replace the outdoor spigot I broke off. I was told I would get a quote before starting the work, but that didn't happen. As I was watching Kyle to the work, I questioned the fact that I didn't get a quote, but said to myself small job, how expensive can this be? I've done this type of repair myself, but with the water shut off we decided to get it taken care of. 40 min.= $633.00 They tried to charge $148 just for the faucet. They dropped that down to $100 after I complained. This for a $15 part they probably got for $10. The quality of the work is good so not complaints about that. Call out charge $132.00. No complaints about that. I get that businesses are expensive to own and run, but this was way over the top, and a second price gouging at the hands of Accurate. I'm done with them. If you choose to use them supply your own parts. read more

The Accurate team replaced all interior plumbing on our 1938 house. Horacio, the lead plmber, worked efficintly around our needs and schedule. The work was completed in the time estimated and is just fabulous. The quote was thorough, the workers were prompt and kept all areas as clean as possible, and their explanations of what was scheduled each day very informative. Accurate is a splendid outfit. read more

Accurate Plumbing gave my elderly parents in Paradise, CA five-star service in a time of need for my family. They are awesome. I have pinned their business card on my parents' fridge so they remember to call Accurate Plumbing from now on if they need help. The saga started at night, after business hours. My parents' toilets wouldn't flush, nasty water was backing up into the tubs, and we were desperate for plumbing rescue because my parents are in their nineties and my dad has late-stage dementia. Waiting until the morning was not an option. I tried several plumbers in the Butte County area, and nobody was available. The other guys said they would call us in the morning. Kyle with Accurate Plumbing took my call and although they couldn't get someone out that night, he stayed on the phone with me and talked me through finding the clearouts for my parents' house so I could relieve the pressure from the backed-up septic system. (I'm not very handy. I didn't even know what a clearout was until Kyle walked me through it.) That put a stop to the immediate crisis and enabled us to flush toilets again. Kyle was a total hero for my parents that night. Needless to say, we called Accurate Plumbing in the morning to have them do the work of fixing the problem. Jarred from Accurate Plumbing came out on time that morning and was extremely professional and courteous. He also went above and beyond the call of duty solving the problem for my parents. He cleared the immediate clog in the pipes leading into the septic tank, and then he used a fancy camera to take a look inside the pipes. He informed me that tree roots were impinging into the septic tank, which was the root of the problem. (Yes, I went for that pun.) Jarred took the time to open up the septic tank and spent at least an hour hacking away at roots with various tools until he was satisfied that the problem wouldn't reoccur right away. He also left us with a recommendation for a local service provider who could finish fixing the septic tank for us. I'm sure Jarred spent way more time on our job than he was supposed to, but he never gave me the impression of being rushed and he kept a fantastic attitude the whole time. He was also great with my elderly parents when he came inside to check the toilets and talk to my mother about the bill. Seriously, just call Accurate Plumbing already. read more

Terrific technicians! Did our toilet replacement in record time. Cleaned up and did an amazing job! Will use them again - and the new toilet also! read more

Accurate Plumbing is top notch in my book. I emailed them through their website on Sunday afternoon about a toilet that was leaking water, hoping I would be able to have them come within a day or two. At 8:00 am Monday morning Tanya called me to see if they could send a team right out. Wow, I was surprised to get such fast service, but very happy! Then Jared and Ty (trainee) showed up, replaced our very old toilet with a shiny new one. They were polite, professional, and efficient. I have always used Accurate Plumbing for any plumbing needs and am always happy with the service. I am happy to recommend them. read more

I manage a maintenance company that provides service to in excess of 800 rental units in Chico. Over the past year I have leaned on Accurate Plumbing for several projects and repairs that my in-house team has not had the capacity to complete. Every time we have called, we have gotten a very quick response, many times same day, as well as complete resolution of the problem. Communication with the company is amazing with their technicians taking the time to call or text with updates and interfacing in a very professional manner when working with our residents. Their employees are well spoken, clean cut, uniformed and professional. For us, this is a very big deal! Horacio has been amazing in even building relationships with our residents on properties that he has been to for ongoing projects. If you are looking for a very fair repair plumber in Butte County, I whole heartedly recommend Accurate Plumbing. Sean Coon Maintenance Supervisor Hill Properties read more

My water bill went sky high. I could not find any leaks so I called Accurate Plumbing since their Yellow Page ad said they do leak detection. I got an appointment for the following morning. A young man named Chase and his assistant came and looked for the leak. Once the leak was detected they went to work to dig and see the cracked pipe. The job was done in about 2 hours. They were both very professional and did a great job. I never thought that the problem would be repaired the same day let alone in a couple of hours. I am very happy and will call Accurate the next time I need plumbing work. Good Job Guys! read more

When you want it done right, when you don't want to get ripped off, and you want the technician to communicate, you Need to call Accurate! They are the best! read more

I have used this firm for years. They are responsive and reasonable. Here is a small but irritating thing. When dealing with the public, who you do not know personally, don't say " have a blessed day". It is presumptuous and somewhat offensive to many. The fastest growing demographic in the USA is atheists and agnostics. There are many other faiths which don't use that term. You are offending your current and potential customer base unnecessarily. Yes, some folks like it but others? Hate it. read more

Got a call from a tenant on a bathroom leak, so I looked at Yelp for reviews and found Accurate Plumbing. I filled out a form online and got a call within 15 minutes and they actually had someone out and repairing my issues within an hour. Very grateful for the quick, professional, responsive service. Kanon the service tech even called me with the issue and the cost before going ahead. It was extremely reasonable. I would totally use them again. read more

I needed my toilet repaired. Kyle and Cody showed up on the same day as the call. Kyle explained what was causing the issue and how to fix it. They were fast, courteous and knowledgeable. I will be refering my family and friends for their plumbing issues. Also, special thanks to the lady on the phone who scheduled my appointment. I appreciate all of you and couldn't be more pleased. read more

Super nice guy! Great knowledge and arrived quickly and the price was fair! Genuinely a good guy all around.

I give five stars to Accurate Plumbing and the two young gentleman that came out to our home to check to see if we had a root problem in our sewage. I forgot their names, but I know they were from Willows and Quincy. They went above and beyond to help us and came out almost immediately after being called. Kudos to you guys and Accurate Plumbing. read more

Ten stars for Accurate Plumbing! I had just moved to Chico and didn't know who to call for a broken pipe. A friend recommended Accurate Plumbing. I'm glad I used this company. Very professional and courteous! When I called I was Immediately given an appointment. Plumbers Rick and "Get" showed up on time and found my problem with my pipe and faucet. I even got a blanket to keep the pipe from freezing in the winter. I highly recommend Accurate Plumbing and won't ever call anyone else! Thanks guys!!! read more

I wish I could give them zero stars. This company has been so difficult to work with. They refuse to separate parts from labor, the refused to assist me with the help of my warranty even though two of their office employees stated this is something they would do. Then after all that, they performed work without being authorized. They spent 20 minutes at the house and are now charging me $220.25 and the warranty company will not reimburse me because Accurate refuses to break down parts and labor, according to the guy I spoke with "the warranty company should know how much the part costs." Stay away. VERY far away. read more

They came in to fix the plumbing at my sisters apt and they came a day later than when they notified her. The workers failed to notify my sister about when/if she could use water and the workers ended up complaining to her about it. They didn't even greet her when they arrived or notify her. The workers were hostile and confronted her after a while that she was not supposed to wash dishes or do laundry and etc. (She only used the sink once) This is not professional and I wouldn't recommend them at all. This only gets 3 stars so yelp won't filter the review. read more

We were in a pinch and Horacio from accurate plumbing showed up quickly and did an awesome job. Greatly appreciate their prompt and affordable service! read more

We've used Accurate Plumbing several other times with great outcomes but never wrote a review. They are reasonably priced, experienced and on time. TJ and Joe came up this morning to install a water line to my new refrigerator. No big deal ... except that the house is 88 years old! They had to crawl under the old house and deal with interesting plumbing. They not only finished the job but also cleaned up like the pros they are. TJ and Joe were very polite too. Great job, guys. read more

We're used Accurate plumbing in the past. They've always done good work for a reasonable price. However, now they are price gouging. Our garbage disposal was leaking and needed to be swapped out. We we to Home Depot and bought the identical modal. We called accurate plumbing for an estimate to install it. They quoted us $223 for a job that should take less than an hour for any experience plumber. We said no and I did it myself in about an hour. Needless to say, we will not be calling them in the future. read more

We had a pipe break under concrete. Jared cut out the concrete, replaced the broken pipe, then fixed the concrete. He did a great job!!

I had been given an extremely high bid from another local plumbing company regarding their solution to a sewer line problem. Because the solution was going to cost $15, 000 +, I called on Accurate for a second opinion. In their opinion the other company was making a mountain out of a mole hill. Horacio (the technician they sent) conversed with me on 3 separate occasions as questions later surfaced. He took my calls without hesitation. May I add -- they didn't charge me a dime for their consultation. I genuinely feel that this is an honest company who isn't trying to make a dollar off the backs of their customers. Thank you so much!!! read more

We've been using Accurate for years now. They always do quality work without over charging. Their plumbers are courteous and will explain things in a way that even a moron like me can easily understand. And their office staff is super helpful when scheduling repairs. From jobs as big as replacing a sewer line to small jobs like a shower not working, they've done right by us all this time. read more

Terrible company they came out to give a broken kitchen drain line quote and found things wrong with 8-10 different things quoting $5900 to repair everything that was wrong. We called Thrifty Rooter and the guy replaced the kitchen drain line for $290 he said everything else on Accurates quote was made up . Accurate get paid by commission for what they do so come up with problems where non exist. Save your self a heap of problems and DONOT call Accurate Plumbing. Absolute headache. read more

I have been using Accurate Plumbing for years and I always have a positive experience. The office staff is very responsive and the service team is excellent. Sean and Steven were out this week to address several issues and they were professional, clean, courteous and I felt that the price for the work was very fair. So nice to work with a trustworthy company! read more

I appreciated their prompt next day attention to our sink drain issue. The tech also made helpful suggestions about what we could do to maintain a free flowing kitchen sink drain now that they got it opened up and functioning better. This firm also provide fee discounts to returning customers and all customers appreciate savings on their repair needs. read more

Kyle, from Accurate Plumbing, came out this morning to install our dishwasher. The office actually called ahead to see if Kyle could come out earlier than originally scheduled. He was very professional, answered all of our questions, and took away our old dishwasher. He even answered some questions I had about a weird noise in our washing machine. I would highly recommend Accurate and would definitely use them again. read more

We have used Accurate Plumbing for many years now, and they have always come through for us. They are prompt, their pricing is fair, and they are extremely professional. Just this week we had another occasion to use their services. The A. O. Smith water heater we purchased from Lowe's in Chico five months ago no longer allowed the pilot light to stay lit. Kyle Byker from Accurate Plumbing came to our house the very next day, analyzed the problem, contacted the A. O. Smith representative, and found out that the control panel we needed replaced was not available for six weeks. We decided to purchase a new water heater recommended by Accurate Plumbing. This water heater was installed the same day because Kyle made an extra effort to get this done. He also delivered the old water heater to Lowe's, we contacted A. O. Smith, got approval to have Lowe's ship the defective water heater back, and got a refund from Lowe's. I fully credit Kyle's caring and initiative for getting this accomplished in record time. read more

Our contractor who rebuilt our house hired these guys as the best alternative...to contract with them we had to buy all their plumbing fixtures and couldn't select our own...oh, well...then, as we understood it, we were offered a warranty which included their coming by for a charge at intervals, which we didn't want. After all, why pay for them to come by and check their fixtures...they should stand by their work and repair any faulty hardware or workmanship, shouldn't they? Finally had the house rented out with a great tenant & good to go...after a day or two, the tenant calls us that the shower is backing up, the water isn't draining, it's filling the other tub, too, and spewing out of the toilet, out of the bath and onto the new rug. I called my fixit guy who "rootered" the drain and encountered something at the septic inlet. I would've called my contractor had it not been 7:30pm, but these were exigent circumstances and we figured it was just a clog. The next day my contractor did follow up to discover that Accurate Plumbing had left the "test balloon" in the septic inlet, preventing discharge into the septic tank and forcing it out into the house, including the new rug...imagine what was in the effluvia pouring into the new house...and the effect on our new tenant! Oh, Accurate Plumbing did send another couple guys after it was fixed...the third group to finally arrive to "fix" their error. No apologies, just incompetence...we have renamed them "INACCURATE PLUMBING." My contractor refunded us the fixit man's fees...hope he can recoup those fees from the company that caused the problem. I would not recommend them for anything...we paid them boucoup bucks for this "job" on our new house...caveat emptor...let the buyer beware...when you trust a contractor to remove the balloon, do you actually check it yourself? read more

While we did not have an emergency, Tom at Accurate Plumbing showed up early on a Saturday and had our kitchen sink taken apart, unclogged, and put back together under an hour. He was extremely personable and even gave us tips on how to keep our system running and what preventative measures to take to keep this problem from happening again. We had a great experience and I would recommend them to anyone. We will definitely call them for any future plumbing problems. read more

This company has the absolute best costumer service. Gene (the owner) immediately resolved a frustration I had (which was no fault of theirs). Harley (the Plumber) was incredibly knowledgable and so nice to work with. Harley checked in with me when it turned out they had to add a small part that would increase their quote by $7. It was so considerate. They were honest and kept price in mind throughout the project (even though I did not ask them to). They were also very reasonably priced. Further, they came out the same day I called. Will be recommending them to everyone! read more

These people are awesome. I had both water heaters stop working at once, and they fit me in same day. The plumber came out, diagnosed for free, and got them working in nothing flat. Since it was so easy, he didn't even charge us! I will be a loyal customer to these guys, since my first encounter was so stellar!! read more

My daughter-in-law noticed the guest room shower was leaking on Tuesday evening. Upon further investigation, she discovered the leak had spread into the kitchen. I called Accurate Plumbing the next morning. Jackie the receptionist was extremely helpful in setting up an appointment to determine the extent of the problem. Haracio and Kanon were punctual in their arrival and got right to work in discovering the leak and clearly explained the problem and how they could fix the leak. After 1 and 1/2 hours the problem was diagnosed, fixed and cleaned up. I would definitely recommend Accurate Plumbing. read more

I could not be more satisfied with Accurate Plumbing. They had a pretty big job to do at my place which included tearing up a section of sidewalk and digging up about eight feet of street. My septic line needed to to hooked into the city sewer system. They quoted me a very fair price and that is exactly what I ended up paying and not a cent more. A crew of four showed up on time and the work was done in one day. TJ ran point and was the man I dealt with. His level of professionalism was top shelf. The man is an absolute perfectionist. The guy has a cool sense of humor and is easy to deal with. I wish more businesses provided this quality of work and SERVICE. I will happily recommend Accurate Plumbing to anyone I come across that has plumbing issues. read more

Accurate Plumbing is the best!! The Accurate Team are always willing to do the best job possible! They keep the job clean and are very respectful! I would recommend them to any friends and family read more

Originally these guys were recommended by a friend of mine. We spoke to the manager steven who was very professional, my partner and I were having a leak in the kitchen and bathroom underneath the house. The first guy who came out tried to fix it for 4 hours and seemed to work for a day but the leak came back, this guy has only been a plumber for about a year i guess, so steven sent 2 other guys to fix his mistake free of charge! Tom was the second plumber who came out with his big tall helper. They fixed it in 1 hour, were very professional and nice, even played with my dogs! I recommend accurate plumbing highly if they send the right people, ask for tom! Big blonde handsome blue eyed guy with his handsome help! Douglas Green read more