1. Attaboy Plumbing, Drains, & Water Heater Specialists

    0

    Chico, CA

    Attaboy Plumbing, Drains, & Water Heater Specialists

    2.0 (92 reviews)
    Open • 8:00 am - 5:00 pm

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    Services - Attaboy Plumbing, Drains, & Water Heater Specialists

    Plumbing inspection

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    His reply's to all complaints are all the same! Leaves his number to "make it right"!!! However when you call he never calls back!
    Crystal S.

    Doesn't return calls even after publicly responding to review! What's the point to responding? Oh yes that's right! To make him look like he's trying! I called and left message and never got a call back!

    Bill
    Frank D.

    BEWARE THE $79 DIAGNOSTIC FOR TRENCHLESS SEWER LINE REPAIR SCAM! THIS COMPANY LIES ABOUT THEIR SERVICES! Call Accurate Plumbing Instead!! My wife and I are new home owners here in Chico. We bought the house at the beginning of this year that we have been living in for the past 6 years. We were aware that our old septic line was going to need replacing, and thought that with our new baby coming at the end of May now would be a good time to start this process. We were very clear with the dispatcher and the technician that we were specifically interested in a quote for a trenchless sewer line repair using their $79 diagnostic special. Based on the information provided by their Today's Offer advertisement for Trenchless Sewer Line Repair Diagnostic on their website, they were supposed to provide the following for $79: We'll come to your home Diagnose the problem with your sewer line Provide a comprehensive report on the problem Present you with personalized solutions on what to do next NO service call fees. NO dispatch fees. Since I was not able to be home due to school I had my wife and brother wait for the technician and oversee the diagnostic service. We were both under the impression all we would need to pay is the diagnostic fee of $79 to get a quote for the repairs. The technician that came out to do this diagnostic told her that this fee only covered them coming to the home, not a full diagnostic. Strange, since their advertisement explicitly states there is no service call fees or dispatch fees. That sounds a lot like a dispatch and service fee to me. This was confusing to us since the ad clearly stated that it covered a diagnostic of the sewer line specifically for a trenchless sewer line repair which is what we were interested in. My wife witnessed the technician call his boss Mike to confirm that he needed to camera the line in order to diagnose it. Makes sense since there would logically be no other way to do a sewer line repair diagnostic. The technician told her that Mike said that in order to camera the line for a diagnosis, they would need to upcharge us $700 dollars, completely contradicting the advertisement on their website stating that the $79 charge covered a diagnosis of the problem. Why would they upcharge for a service that is a required and essential part of doing the sewer line diagnosis? But they would remove the $79 service fee if we did the diagnostic. Later that day we received and email of our bill for the $676 inspection of our line. In the bill they said they performed the following service: Attempt to clear clog with 3/4" cable machine from cleanout up to 100'. Includes all professional labor and material. Today my wife and I called to discuss this charge with them. The receptionist told her that it was probably an issue with using the wrong billing code and would call her back. Our technician called my wife a few minutes later to explain that they were trying to save us money by using this billing code since the camera charge would have been $900. My wife explained to him her confusion and concerns about why the diagnostic wouldn't include the service of the camera since that is the only way to perform the diagnostic that was advertised. The technician said he was not aware of the advertisement, and asked her to send him screenshots of it. He agreed this was confusing and he would talk to Mike about the issue. A few minutes later the owner Mike called my wife to discuss the dispute. He said that there has been some confusion and complaints about the ad, but that she should just have not agreed to the charge of $676. He refused to correct the issue, and told her he doesn't see how the ad was misleading. He stated that the $79 was just to have the technician come out and see if a camera would be needed. Again that is what a service and dispatch fee is, not a diagnostic fee, which the ad said there would be none. We have started a claim with Better Business Bureau and the Chico Consumer Protection Agency.

    This is what was clogged up in my toilet wipes ... $485 for this !

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    19 days ago

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    Jason R.

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    9 months ago

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    Michael T.

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    7 months ago

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    1 year ago

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    Michael T.

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    1 year ago

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    Michael T.

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    7 months ago

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    2 years ago

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    Michael T.

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    Photo of Crystal S.
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    2 years ago

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    Michael T.

    Hi Crystal, I’m sorry you’re upset with our service.

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    2 years ago

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    Michael T.

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    2 years ago

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    2 years ago

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    Michael T.

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    2 years ago

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    1 year ago

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    2 years ago

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    Michael T.

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    2 years ago

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    Michael T.

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    1 year ago

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    Michael T.

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    Photo of Jerry W.
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    2 years ago

    As Michael said, call. They answer. Just hot air. No reply no money. And their address is still wrong.

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    Michael T.

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    3 years ago

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    Michael T.

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    4 years ago

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    Michael T.

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    2 years ago

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    Michael T.

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    4 years ago

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    Michael T.

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    2 years ago

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    Michael T.

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    2 years ago

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    Michael T.

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    2 years ago

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    Michael T.

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    2 years ago

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    4 years ago

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    3 years ago

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    Michael T.

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    3 years ago

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    Michael T.

    Sorry you feel this way. Call us and see if we can gain your trust.

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    3 years ago

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    Michael T.

    Thank you. Call anytime. We’re always here for you

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    2 years ago

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    3 years ago

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    Michael T.

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    3 years ago

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    Michael T.

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    3 years ago

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    Michael T.

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    2 years ago

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    Michael T.

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    4 years ago

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    2 years ago

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    2 years ago

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    Michael T.

    Helpful 3
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    2 years ago

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    Michael T.

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    2 years ago

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    Page 1 of 3

    Ask the Community - Attaboy Plumbing, Drains, & Water Heater Specialists

    Review Highlights - Attaboy Plumbing, Drains, & Water Heater Specialists

    “Michael came out, capped my gas line for me and fixed my toilet valve.”

    Mentioned in 5 reviews

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    Attaboy Plumbing, Drains, & Water Heater Specialists - plumbing - Updated October 2026

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