Got a quote for services and said to wait for other quotes. Ended up having some bobcat work done…read moreand had them dig out my septic. Called AAA and told them what I had done and said they could pump my tank and to call me back when they were ready as this wasnt a rush job only something I was doing as I was "in the area". Nobody called me back so we went to Redding to see relatives. Got back in the car and found out that AAA had trespassed on my property and had pumped my tank without my permission or signed authorization. I wouldnt let anyone on my property without supervision or authorization especially if I didnt know them. The choice is yours.

The service received was professional and courteous. They were quick to respond to my clogged…read moredishwasher this was greatly appreciated. I would recommend this this company for your plumbing needs. The price was also reasonable.

Absolutely amazing experience with Tom's Septic from start to finish. From the first phone call, to…read moregetting the appointment scheduled, to how quickly they were able to get out to the house - everything was easy, professional, and exactly how customer service should be. Jason called me when he arrived and immediately set expectations for what he would be doing, what to expect, and about how long the process would take. He was incredibly easy to talk to, answered questions, etc. You could tell he genuinely cared about doing a great job and making sure I knew what was going on. Jason was awesome. It's refreshing to work with a company that makes the entire experience this easy. Amazing people, amazing service, and an amazing experience all around. Tom's Septic has absolutely earned a customer for life. I wouldn't hesitate to recommend them to anyone!

The best septic service hands-down. They offer senior and military personnel discounts. Also, they…read moreare very accommodating regarding scheduling.

Chico Septic and specifically Effron came out to empty the septic tanks and also was able to catch…read morethe fact that we needed some risers or they were going create more problems. He was communicative, skillful, responsible, helpful, and did a great job.

I've been having difficulty getting a qualified person to look at our septic tank in the Lake…read moreAlmanor area. While on a bike ride, I happened across a Chico Septic and Sewer Truck parked in front of a home nearby. I introduced myself to the young man working the project named Chad and asked him if he would be able to take a look at my septic tank and give me an evaluation. He took down my address and phone number and about an hour later texted me and told me he was at our home inspecting the tank. I met him there and he gave me a complete evaluation, basically saying that everything was OK that he had checked. There was no charge for the inspection and I felt badly because I wanted to give him some cash, but we don't keep any around the house. Instead, I'm writing this evaluation, hoping that they get all of the business that they deserve given their professionalism and willingness to help out. I will definitely use them when the time calls for it. Highly recommend!

Prompt, friendly, professional service from the minute I spoke with Jenelle in the office to Robert…read morecoming out to pump our tank. A call to other services in the area assured me that their prices are fair with no hidden fees. We suspected we have a problem with our system which Robert confirmed. He was able to explain what to expect next and put us in contact with a company to diagnose and make repairs.

This review is for the excellent customer service I received when I called from 3000 miles away…read moreregarding a septic tank at my Cali house. Janelle was great, so helpful and accommodating. Even emailing Butte co. septic info. I felt like I had a much better understanding of septic stuff after and will definitely reach out to them in the future should the need arise.

Wow. Wasn't going to use Dobrich because of the negative reviews. Realtor suggested them so I…read morecalled them. Stacy was GREAT! Extremely helpful and answered all my questions. Rick showed up to pump the tank looking professional and even laughed at my poop jokes. Glad I didn't listen to the reviews. I was told that they just took over business in January 2021

If I could give a zero rating I would. I lost my home in the fires in Butte county. I called to…read morehave a quote for myself to conspection. The lady they called me from this business was extremely rude and even laughed at me at one point on the phone when I was trying to explain our situation. I will never go with them for any services. I highly recommend against them. Find somebody else!

Jason and his team are exceptionally good at what they do. Great customer service and a fair price…read more Highly recommend this company.

Been using this company for several decades. Wouldn't waste my time with another septic company…read more Very stand up individuals. Highly recommended.

Came to resolve an emergency blockage in the main drain line & drained the tank in less than 2…read morehours. Crew & office staff are true gentlemen and the price was reasonable. I highly recommend this family owned and operated business. They treat customers like they really matter.

Sal and his partner came out and pumped both our systems and within an hour everything was clear…read more They were very professional and quick! We really appreciated their quick response to our problem. I highly recommend Payless Septic Serviced!