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    Tom's Septic

    5.0 (12 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    Response time

    1 week

    Response rate

    100%

    Services - Tom's Septic

    Drain repair

    Plumbing installation or replacement

    Plumbing repair

    8 More Services

    Septic system cleaning

    Septic system inspection

    Septic system installation

    Septic system pumping

    Septic system repair

    Sewer installation

    Sewer repair

    Water pipe repair

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    Recommended Reviews - Tom's Septic

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    4 days ago

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    1 year ago

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    Jason S.

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    1 year ago

    Recommend Tom's Septic! came out the same day. They were honest, explained the process and charged fair prices.

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    Jason S.

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    1 year ago

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    1 year ago

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    Jason S.

    Thank you Gary , we appreciate your business and the great review !!

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    2 years ago

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    Review Highlights - Tom's Septic

    Jason called within ten minutes and had a crew at my house within twenty minutes to take care of the problem.

    Mentioned in 4 reviews

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    Bullseye Plumbing

    Bullseye Plumbing

    (28 reviews)

    We called Gavin at Bullseye Plumbing here in Washoe Valley. He's fantastic! We hired him to fix the…read morebathtub and shower faucets and fix a dripping toilet water valve. Gavin is professional, explains the issues clearly, friendly, and efficient. He stayed well past "ordinary hours" to ensure we had showers and was able to get a little invasive on the plumbing without breaking a single tile. He'll be back tomorrow to see about our tub drain; the cylinder stopper is seized in the pipe and the connector was utterly awful and corroded. EDIT: He was back right on time, did his utmost to keep our costs down, and entirely fixed it this morning. Very nice work, nice man. Couldn't be happier with his work. By all means, look to the local guys instead of the big companies when you can. We'll be hiring him for the rest of our plumbing needs.

    Reached out for help with a shower that stopped working. It was only providing hot water. Gavin…read morecame out identified the manufacturer which wasn't obvious and found the correct part which was an odd one.... This is where I give the man, the company 5 stars. Gavin gave me the option to buy the part and self install or he could do it for a reasonable price. In my personal experience most just do it and charge quite a lot. Gavin was exceptional and his business practice here was exceptional. I love having options and in this economy it means a lot. Our community needs more businesses like Bullseye!

    McGrath Plumbing Repair

    McGrath Plumbing Repair

    (17 reviews)

    Randy came out a few weeks ago to replace our kitchen sink with a new one we had purchased. His…read morewife had taken care of the scheduling on the phone, and Kellie (my wife) told me she was friendly from their interactions. Randy seemed nice too, when he came over for the pre-inspection, and the quote was very reasonable. Randy arrived on time the scheduled day and proceeded to remove everything: sink, garbage disposal, & plumbing (which would have to be redone). After that, he said we had a problem. The stainless steel sink we bought had mounting rails that prevented it from fitting in the counter. I had never installed a kitchen sink, so I had no foreknowledge to check for rails. I asked if I could just buy a different one for him to install, and he told me that every stainless steel sink would have mounting rails (which I later found out wasn't true). He said our options were to either find a carpenter to cut the counter for us, or buy a cast iron sink (which are very heavy & expensive, but have no rails). I said "I wish we had known about the mounting rails before removing everything", and he said "There's only one way to find out"...inferring that was by removing everything. I then stated that if the sink had been checked first, then we would have known. He didn't say anything in response to that. On his way out, he said he wouldn't be able to come back the next day, even if we got the counter cut, or probably even the next several days. So he left us there with no further assistance offered, and without a kitchen sink, or the ability to use our dishwasher, or get water from the fridge...all that without one word of apology for it. I made a couple calls for a carpenter to no avail. Then I set things up to cut the counter myself, but it ended up not being feasible, due to counter dimensions being too short (wouldn't have left enough to support sink on front & back sides). So we had to scramble to order another sink (a cast iron one) & faucet, and then find another plumber who could come out ASAP to install it. Kellie called and talked to Randy's wife the next morning to tell her what happened, and that we wouldn't be using Randy to finish the job b/c of it. Kellie relayed to me that she listened well enough, but then seemed to excuse Randy's poor service by saying "he's sometimes absent-minded" (still no apology). In the end, we got a nicer sink installed by a different plumber (both of which cost more), but everything turned out great in the end. Unfortunately we had to deal with not having a kitchen sink or dishwasher for 2-3 days, which was both inconvenient & stressful (we are a family of 4 with teenagers, and I am disabled). In summary, Randy & his wife were nice and the price quote was great, but his job knowledge, professionalism, and customer service were sorely lacking. If he had made accommodations to prioritize/help us after his oversight, or at least apologized for leaving us high & dry, I would have left a higher rating.

    Mr McGrath was efficient and quickly fixed our problem. He was honest about future work we…read morediscussed.

    Lucas Dennis Plumbing Repair

    Lucas Dennis Plumbing Repair

    (2 reviews)

    Not even recommending this Company! Not his address and phone been disconnected for very long time…read more Never shows up when he says he will and when does he's too busy on his phone. I don't believe it is business related actually I know for sure it's all personal calls. Then takes hours to do 30-45 minute job. He told it only take that long not hours. And has to leave for parts takes hours to return after stating when he gave a bid he knows all his will need to repair and will bring with him come to repair. Yea ok then it costs me a lot more money than quoted guess I was paying for his personal phone time too. I give no stars no business no nothing not worth it considering that I had to call on another plumber to come repair it where he did not fix properly to busy to leave.

    This plumber came recommended so my mom called him. He told her he would be there at 2:30. She…read morewaited and waited and he never called or showed up. I had her call Roto Rooter that night and as promised they were at her door at 8am the next morning. Damage was already done by then. If you have a business and you say you are going to be somewhere and can't make it then have the common decency to call and let the customer know. Especially the elderly. I am so unhappy with this man's business principles and when I told my friends who recommended him they both replied......... 'well, yeah he does do that". So NO I DO NOT RECOMMEND this person.

    Tom's Septic - septicservices - Updated May 2026

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