Went here with my daughter to look for a Homecoming dress. The ladies that work here were very…read morefriendly and very helpful. They were not in our face the entire time we were there which was a nice change from some of the other stores we shopped at. The music is kept at a pleasant level which was nice for this old mom.

I have been a lover of Maurices for a long time. I love the fit of their clothes, and the quality…read moreis really good for the prices. Some of my clothes have lasted yearssss, and I'm not nice to my laundry. This stores is pretty big - lot of fitting rooms, accessories, plus sizes, and a nice variety of casual/dressy clothes. The staff is always friendly and more than willing to help. Definitely take advantage of the Take Ten card. If you order online, print your receipts and bring them in and they will credit you your Tale Ten points that you didn't get online (they really need to fix that on their website). Luckily it looks like we are getting more stores closer to my home. I will be broke in no time.

Today I was in Torrid right when it opened. Amanda( she's from the Bloomingdale's store) and…read moreMelanie( from woodfield) both extremely pleasant and BOTH incredibly willing to help me. They even explained how they were new to this location filling in but would be more than happy to assist with whatever I needed help with. And they did. Would I shop here again? YES... only if these two individuals are there to help. They didn't miss a beat, made pleasant conversation, helped me find exactly what I was looking for. Great attitudes for two people who e come from a long way to make sure this store was opened and ready to rock and roll right on time!!! Kudos !!!!

I am an avid Torrid shopper. I frequent this location as well, as others and shop online. The…read moreservice of the McHenry location has been on the decline for years. I always have looked past it because I like the quality of the clothes. Today however I had an incident that may make me not return to the store or even support Torrid further. I am in the store and purchase an item. Then I ask the girl checking me out if they price match the online prices. At this point the sale is complete. She says they can but I would have had to do it before checking out. So I ask about exchanging the item for the lesser price. The manager comes over and says something about no they can't do that because of how the receipt runs in the system. So I left the store, I then turned and when back in to just return the item...I was told no, I can't return the item because their system won't have it processed for 24 hours. I left very frustrated. Number 1 that is the worst possible policy. So you mean to tell me if they made an error and rang something up twice and I catch it after I check out, they can't correct it for 24 hours? I find that hard to believe. Number 2 I called another store and was told the information I was given by the always unpleasant manager in McHenry was a LIE!! So needless to say, trying to scam your customers doesn't gain you any.

A very unfortunate experience I had today at this location. Quite a bummer as I used to be a…read morefrequency customer, but I no longer will be. I had recently purchased a pair of earrings at this location and had traveled back home with them. Once I opened the packaging, I noticed the bottom part of the earring had already broken off. I hadn't even tried on the earrings yet. I called the next day and spoke to someone on the phone who was very nice. She told me to come back into the store with the pair of earrings and they would get it taken care of. She said a receipt was not necessary if it had already been thrown away, which it had at this point. I brought in the earrings a week later and interacted with the self claimed "new manager", who was nothing but rude and unhelpful. She told me there was nothing she could do, not even an exchange for a new pair of earrings without the original receipt. The earrings were still in the original packaging and I could see the same pair at the store hanging up. I've never been treated so poorly by a store manager. Overall, they forever lost my business and I wouldn't recommend shopping at this location.

The manager of this store Kylie was soo sweet and helpful. I tried on a dress but the zipper wasn't…read moreproperly sewed on so she put a generous discount on it. Overall great customer service and the store was very well kept too.

I bought a skirt on October 17, but I didn't realize until October 30 that it was damaged. I went…read moreto the store to see if I could exchange it. The woman scanned the item to check if it was in stock. She immediately told me that they didn't have any in stock at all. I said all right, thank you, and told her that was fine. I'm going to take a look around and see if I can exchange it for anything else. I went to the area where I originally found the skirt, and what do I see? I found another skirt - not in my size, but still... Here's the thing: she dismissed me immediately and didn't try to find another solution. It was like she was in a rush for whatever reason, even though there were hardly any customers - and it was 10:30 in the morning, mind you.

I was not told about tags on the clothing for return and it seemed ridiculous because the tag could…read morehave been replaced when the clothing was placed back on the floor. Would not recommend this location.

I'm somewhat large busted and I could never find a bra that really fit. Until I got to La…read moreBellisima. They are worth every penny. I feel so much more comfortable wearing the right size. And clothes look better too! Go Here.

Kathy is amazing. My sister and are are extremely difficult to fit. Most stores don't carry our…read moresizes. My friend recommended Kathy to me. Her daughter has extremely expensive taste so I was a little worried. However my bras are the same price or less than those at Lane Bryant which don't fit me. Kathy makes you feel extremely comfortable when she is fitting you! This is the only place I will shop for bras now!!

Thanks to Joe for all of your help! We visited Men's Wearhouse in Crystal Lake to get my husband a…read morenew suit for our nephew's upcoming wedding. When he selected a suit that he liked, our salesman Joe told us that he can pick out another suit for free! When my husband chose one off the rack, Joe said that for the equivalent of the suit we were purchasing, my husband could choose a custom made suit. He didn't have to do that - he could've let us walk out with a lesser purchase. He took a lot of time to make sure everything was just right with both suits and all of the accessories.Because of his stellar customer service, my husband wound up getting two suits, two ties, two dress shirts, two pair of shoes, a belt, and three pairs of socks! Joe even went out of his way to pick up one of the pairs of shoes at a different location. Again, thanks! The only reason I am not giving them five stars is because when it came time to get dressed for our nephew's wedding, we discovered that they neglected to put the belt in our bag. My husband had to go the day of the wedding to pick up a random belt because they didn't have the correct one in stock. They gave him a belt to get through the day, but it wasn't the right color or size. All in all, a very nice experience with a snafu or two, but we will definitely go back!

CL Men's Wearhouse is top notch. Especially Nick. Definitely my go to for my tailored suits!read more

Versona is my favorite store for dressy clothes! I feel so stylish in their clothes…read more Great styles. I love many many things here. Affordable prices for beautiful styles. they get new things often. I love their dresses and many things actually look good on me from this store. They even have shoes and accessories. I wear the dresses and tops from here multiple times a week, and I wash them often, they have held up pretty good. I do not like shopping, but I love Versona

I had never been to this store (though according to one of the clerks it has been around for a…read morecouple years). My friend commented that it reminded her of "Charming Charlie but with more clothes"...& indeed, it turns out their space is a former Charming Charlie! Clothes were cute yet didn't skew too young (stores I used to reliably shop at, like Dry Goods, are now all crop tops and babydoll lengths). I tried on an armful of things and ended up with a top and a sweater, both for what I felt were reasonable prices. My only complaints stem from the dressing room. They put us together in a larger room, which is totally fine. But i guess nothing indicated that the room was occupied because staff kept knocking on the door, either to see if we were still in there or if we needed anything. Once or twice, okay, but this was like 5 or 6 times....maybe put up a sign? Also, the dressing room lighting, from two sconces and a small chandelier, was "moody" at best... need to up the wattage a bit so people can see those potential purchases! Staff was helpful, especially Lisa. I would definitely come back, and found out there are other locations closer to me, too! She said they get new merch on Wednesdays, so gives me an excuse to check out one of the other shops soon.

I went to Formally Modern Tuxedo to be fitted for a tuxedo for my brother's wedding. I had to…read moreschedule an appointment to be measured. I entered the stored and didn't have to wait to be helped. I was able to get in and out very efficiently. The staff member who I was helped by was very nice and accommodating. I had the option of putting down a deposit or pay the full amount. I can't wait to return to see how good I'll look in this tuxedo. I highly recommend Formally Modern Tuxedo!

Went in for a consultation and I was pleasantly surprised with the elegant and delightful setup of…read morethe showroom. The person we talked with was very knowledgable about all the different products available and helpful with different color, vest, and tie combinations that were possible. He did not pressure me for a sale and was very patient in explaining different color and texture combinations as well as different pricing options. The prices are very comparable to other local stores and I was glad to get plenty of personal attention while exploring options.