Went there last night, Saturday 3/26/22 before 8pm. The doors were locked. Thinking they're not…read morereally open til 9pm like it's notes online.

It'd be nice to come into a store where the worker greets you instead of sitting on the counter…read moretexting. The entire time we were in the store, she did not look up once. With her air pod in her ear.

My daughter had been looking for a dress to wear to her graduation party for weeks (and weeks and…read moreweeks). We were on our way to Old Navy when I suggested we check out Tilly's. We used to shop at Tilly's often when my son was into wearing Volcum and DC, etc. The store was empty (it was mid morning on a weekday) except for the staff (who are wonderful). Not only did my very picky daughter find a dress to wear to her graduation party, she also found a couple outfits to take with her on her graduation trip out of the country. Thanks Tilly's!

Went inside a Tilly's in Algonquin, IL for the first time since my son wanted to shop there. When…read morewe entered the store, we were greeted by an associate name Naiya (i believe) and was very friendly. Walked around the stre to shop and all the other associates on duty were the unfriendliest I have ever met! I was browsing through a sale rack and two customer service associates were chitchatting by the sales rack and did not even move and continue on with their chitchat. No smile, no excuse me, no anything. On the way to the cashier to pay for my stuff, I passed by another male cs associate with no smile, no anything. Are they not happy to be working at the store? Before I left, I approached Naiya and told her she is the only one associate who is friendly and welcoming at the store, the rest needs to find another job!

Wow! Laura and Amy are amazing! So much posture and the desire to help! Unfortunately,…read moreTorrid...shame on you. Your associates are eager to assist, however, by keeping stores understaffed and not providing training of new systems to your loyal associates, you are inadvertently doing what I really hope you are trying to avoid. WOMEN don't just want pretty things. As WOMEN-we strive to feel connected (who doesn't). Torrid, by understaffing, cutting corner, expecting change and corporate growth by osmosis, you're spreading you greatest asset very thin (pun definitely intended). I would like to think that a brand who's birth came from a desire to be inclusive, wouldn't take away what put you on the map. PS-I never received an email telling me that my shoes were delivered to the store...That's your job TORRID.CORP...and now I get my summer shoes, when falls about to start?

I find the sale associates friendly and helpful. Lots of choices! When they have a sale it's…read morewonderful. Very helpful with returns from online purchases

I had an excellent experience today at L.L.Bean thanks to the help of Colleen who was in the…read morewomen's outerwear department. I needed help with finding a winter coat that wasn't made with feather, wool, fur, or leather and could be found in a petite size . Colleen was extremely knowledgeable and sensitive in helping me find what I was looking for.

Having a LL Bean in South Barrington is so nice and convenient! The store is very large and has a…read moregreat inventory within all offering departments. I visited to look at their shoe department for a holiday gift. Don helped me and I could not have nicer things to say about him! He got me a variety of bean boot styles, heights, and sizes to try on to truly see which I liked best. After my research was complete, he found us back in the store to have me try one more boot that had my preferred size, width, height, and was on major sale! He never applied pressure for me to buy and actually recommended I put it on a hold if I wanted to think about it. He made sure I was well informed of my options and went above and beyond for me. I ended up coming back Sunday and bought the boots! LL Bean has some great products where I've bought blankets, flannels, sweaters, and slippers previously but Don's service was some of the best I've experienced in a while.

I love Soma from their stay put underwear to their cool night jammies. I have never been to a Soma…read morewhere someone was rude. I often wonder why someone would give them a bad rating. I have yet to have any issues and their reward program is nice. I recommend the Enbliss bras, vanishing panties and nothing better than the cool night pajamas for those of us women going thru the change, lol. Never pay full price if you can wait it will go onsale.

What's not to love about beautiful, soft, comfortable clothing? I love the Soma PJ sets, travel…read morewear, workout Bras and clothing. I always stop here before a trip, especially a girls trip away. Soma wear is typically higher priced than what you might find in a TJ Maxx or Ross Store, but I return to Soma for the lasting quality and reliable fashion I have come to know here. There is also a Soma store at Woodfield Mall, but my favorite location is here at The Arboretum of South Barrington. The sales staff here are always helpful and friendly without being over-bearing or persistent. Be sure to check out the sales racks in back and join their mailing list to watch for rewards points and special coupons for even greater value. On my last visit, I spent around $60, but I had $35 in coupons. I also appreciate the good quality paper shopping bags Soma uses and often reuse, recycled or use them as gift bags.

this Lane Bryant location is amazing. Kelly and the gang are…read moreexperienced, friendly and know their stock. Clean, organized and well stocked. a delightful shopping experience:-)

Here's the 411 on LB…read more.. They make very nice/visually appealing undergarments. Sizing can be tricky! I currently am wearing 3 different sizes of different style bras! This store's staff is 75% of the time helpful, kind and happy to assist. The other 25% of the time, it's like they would rather be anywhere but there working. The quality of their clothing has gone down hill and not just a little...I mean, we have gone from jeans that would last me for years to "I think I could get the same quality at Walmart!" bad. Their corporate customer service is an absolute joke. If you have ever dealt with these script-reading-couldn't-care-less-about-the-customer fools, you know what I'm talking about. Bottom line, it's hard to find clothes that fit just right or lay just perfectly for a plus size woman and Lane Bryant used to fulfill the need in this industry that was severely lacking but much like other industries, I imagine, the cost of materials has increased, so they find ways to cut back and at the cost of customers, no less. I don't care what anyone says: you cannot buy clothes online! At least I can't. So if it's the convenience of online shopping that has affected this retailer or not, quality of the clothing and customer service is top on my list. Price is what it is. Lose the coupons, get your shit together and get back to the basics! I'm waiting but my patience is running out.

I was so bummed when they closed the original Carter's store at Algonquin commons, but I'm so happy…read moreto see they're back! The new location is only a couple doors down, and the store is absolutely BEAUTIFUL! Happy to see familiar staff faces; everyone is so helpful and the customer service is wonderful! They go above and beyond to help get you what you need. I'll definitely be back and spread the word they're back better than ever!!

I had the worst experience with Margo the owner at Pure Barre Algonquin location. She obviously has…read morenot learned the importance of retention of clients. She was extremely unprofessional and I suggest anyone looking to take a class go to the Hoffman Estates location. Save your money and go elsewhere.

Very dissatisfied. They have a 30 day cancellation policy. I asked to cancel my membership on 10/1…read more I'm being charged for November. Apparently October doesn't have 31 days in it? I gave 30 days notice and they're simply ignoring it and me. Not a good business model.