What's not to love about beautiful, soft, comfortable clothing? I love the Soma PJ sets, travel wear, workout Bras and clothing. I always stop here before a trip, especially a girls trip away. Soma wear is typically higher priced than what you might find in a TJ Maxx or Ross Store, but I return to Soma for the lasting quality and reliable fashion I have come to know here. There is also a Soma store at Woodfield Mall, but my favorite location is here at The Arboretum of South Barrington. The sales staff here are always helpful and friendly without being over-bearing or persistent. Be sure to check out the sales racks in back and join their mailing list to watch for rewards points and special coupons for even greater value. On my last visit, I spent around $60, but I had $35 in coupons. I also appreciate the good quality paper shopping bags Soma uses and often reuse, recycled or use them as gift bags. read more

Soma - Soma, for all shapes and sizes. - Women's Clothing Near Me - South Barrington, Illinois

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I thought it was terrible. I have purchased bras before from Soma and have loved their service. There was a sale online so purchased 5 bras. I could not remember my size, so I ordered what I thought would fit. Every bra fit incorrectly. Not a big deal, I went to the store to exchange them. There was a woman being trained. She clearly was not ready to be on her own but they left her to take care of me for most of my experience. 1st she tried to tell me that I didn't purchase one of my bras there. (She didn't bother asking the associate that was training her, she just assumed because they didn't sell that particular bra in their store that it wasn't from Soma)The associate had to correct her. Instead of asking, because she had no clue, she proceeded to tell me that I could not take that particular bra back through the store, but that I needed ship it back and contact the company the way that way had purchased it. Again, the associate had to correct her. (The associate was in the back and I had to ask her to go and verify that I could not return it in the store) As I was trying on the bras they did have in stock, she took forever to find them. I love Soma bras but every single bra she gave me from one of their lines was misshapen, it looked like it was crushed. She not only made up answers instead of asking when she did not know, she had a slight attitude like I was inconveniencing her. Needless to say I returned 3 out of the 5 bras. I'm not going to pay good money for misshapen bras and bad service. I have not been back since and am still debating if I even want to go back and give it another try. read more

I'm hard to fit. My girls no longer have much get up & go. I came in to get fitted. Marina and Madison worked with me for a long time & didn't give up! I ended up with 3 bras that I love! They really know their stuff! I had a great experience there today! read more

I visited Soma yesterday. It was the first time I had ever been in one before and it was clear that the saleswoman who assisted me was offended by that. When she asked me if I was familiar with their sizes and products, I said no. She just stared at me. A few seconds later, she took me back to a dressing room to size me. She had to measure me about 4 times, then told me to wait while she picked out bras for me. She brought back two that were in no way my style- told me which one to try on and then said to open the door and wait for her until she came back. She stared at me while I stood there in a bra all awkward-like. I made a comment about how my sizes keep changing because of having two kids and she didn't say a word or smile or twitch. She just stood there like a rock- a miserable rock. This awkward exchange continued the entire time and so when one fit, I said I'll take it and she left. She never smiled, never changed the tone or pitch of her voice. She made me feel uncomfortable and that I didn't have the ability to make my own choices. I will not return to this location and I don't recommend it for anyone else. read more

Worked with Norma on my first shopping experience to a Soma store and she was wonderful! She was suggesting items and helped pick out some cute pjs and panties! I will definitely be back to get fitted for a bra and will be requesting to work with Norma again. She made the experience so positive and made me extra comfortable navigating the store! read more

Went in, young woman measured me, when she told me size I said that's not right. She said their sizes are different. She kept bringing me bras with cups too big and all she said was that's what you measured. That doesn't mean I'm going to fit in any bra that size. An experienced fitter knows that. She obviously does not know how to fit a bra. I told her type of bra I wanted she kept bringing me something else. At that point I walked out. Staff was not what I expected to be working in a higher end store. DO NOT GO HERE. read more

Horrible! Terrible experience. I spent over an hour waiting for my refund on "original tender" (credit card), as their "systems", as they explained, don't talk to each other. The flustered, dumb, sales lady named Hillary wanted me to take a store credit for freaking $273. Guess this would have made her life easier, but there wasn't a chance I was doing that. Pahleeeezzeee, who would do that? I stood there waiting as puzzled Hillary tried to resolve issue. Clearly overwhelmed, Hill headed to the bathroom and never returned to sales floor. I am NOT kidding. Manager, Kim, had to take over, while 3 customers waited and waited. Called district manager, things got done, when I finally involved this person. This location is a mess. Doesnt deserve one star, but Yelp forces all reviews to have a star. read more

I found what I needed and went straight to cashier. The staff at register was nice. I understand why other customers said staff is not friendly. They were not but they were also short staffed. But I was happy to have gotten my items. :) read more

Long story short... I wear a 30FF bra. Saleswoman didn't know what size that was. Soma does not carry a wide range of sizes for well endowed women (they have D, DD, DDD, G). I said it was between a DDD and a G. She rolled her eyes at the suggestion, measured me and told me I was a 32B. It was hard not to laugh in her face, but I kept it together and told her that would definitely not fit. She tried again and decided I was a 32D. Soma uses a "patented measuring tape" that obviously provides extremely accurate measurements. I reluctantly agreed to try it on; she scoffed and said, "Are you sure you're wearing the right size?" Then she brought me the bra, which quadraboobed me like never before. I left... TL;DR: Big boobs? Don't shop here. They don't carry your size and won't measure you correctly, anyway. read more

I just visited this store last Saturday after going for a facial and massage. No makeup, my hair a mess and wearing yoga pants. You get the picture. Haven't been to a Soma in oh I don't know maybe 3 or 4 years. I needed new underwear, bras and pajamas. Heather was super helpful, knowledgeable (I asked a lot of questions) and not annoying - I ended up buying a lot more than I came in for. It sounds like maybe they have resolved their staff issues. Everyone in the store was pleasant and helpful. II had a very nice experience. I'll be back! read more

Love this place! Great customer service!! Stephanie was very attentive and answered my nieces questions. Definitely recommend this place!

First time shopping here. Wonderful experience. Allison greeted me at the door and helped me through the whole process of shopping. Will definitely be back! read more

I have shopped at this store twice recently. The customer service I received was impeccable. Kathy assisted me the first time. She was extremely knowledgeable and friendly. Today I had the store manager, Sarah, help me with my purchase. I give her rave reviews! I highly recommend shopping at this location. read more

This place is ridiculous. I would highly recommend going to another location if you're considering buying from Soma. I was treated like garbage here. I walked in was completely ignored, helped myself, fitted myself, and would've rang myself up. The only time my presence was acknowledged was when this associate Kim sensed that I was going to spend money. Kim came out of the wood work and tired her damnedest to up sell me on some matching panties. Please bare in mind I was the only customer there. This location deserves every negative review. Soma is not cheap. Why do the people who work here treat their customers like so? read more

I have been a regular shopper of Soma. I don't know what has happened to this location. I will not return. I have been greeted by friendly sales people in the past. Those working the store this week leaves me asking what has happened.. I will shop on line not here. read more

Horrible customer service. Worst I've ever seen. I was ignored. Associates were leaning on the counter and chatting about how bad business has been lately. Maybe if they gave a little attention to the customers coming in their store business wouldn't be so bad. Even the manager was leaning on the counter doing nothing. The store was dusty and unorganized. I decided to give them a try but ill never go back to any soma again. read more

I stopped in after a friend had said this was where she shopped for her bras. My experience was great. I had never been here before and asked a lot of questions which she answered. I never felt pressured to buy anything, she offered to do a fitting, but at that time I wasn't shopping for bras. I am very happy with the items I did get, and planning on taking my sisters the next time they are in town. Thank you for a great experience. read more