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Torrid

3.0 (3 reviews)
Open • 10:00 am - 9:00 pm

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11 months ago

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Express

Express

(8 reviews)

$$$

I walked into this store letting them know I had a VIP event, and I need a dress! I found a few I…read moreliked on the floor but I literally felt like Pretty Woman when they kept bringing me dresses after accessing my style! WOW! I came out and showed them the dresses as I tried them on, and they helped me find the perfect dress! I was only there to buy one dress but I got 2 because of the amazing service and recommendations! Also bought jewelry and accessories! Thank you for making me feel like a celebrity! I feel bad that other people did not experience this service in the reviews, maybe time to access employees and what they can bring to the table!

I frequent Express, mostly the Woodfield location but decided to go to this location yesterday…read more This locations selection isn't as big as the others but it could still get the job done. Sighs... the ladies in the store are nice and very helpful, HOWEVER, there is a male (dark hair) that was working on 1/29/21 that was very impersonal, a bit rude, and I felt very rushed when I was trying to ask him questions about my purchase and points. I've never had this type of experience at an Express location. Typically I will respond to such behavior but it honestly caught me off guard and I wasn't ready. Because of this experience I do not recommend this location. I shop a lot (so my husband tells me) especially with Express, but I will not Spend 'MY' money where it's not valued and/or appreciated. Better luck next time, but there won't be a next time for me at this location.

Torrid - accessories - Updated May 2026

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