Purchased a pair of Anne Klein sandals. Wore them around the house to try them out and then wore…read morethem to church this am. The shoes gave me blisters on both feet as I wore them for the first time. Buyers beware, DSW will not stand behind their products and only gave me an Instore credit. Make me want to shop other retailers that stand behind the shoes that they sell. DSW could tell from my purchase that the shoes were only weeks old and that there was little wear on the soles, just smudged from walking through a parking lot. DSW will be getting less business from me in the future...

Great selection of shoes and well stocked. Nobody offered to help but it wasn't necessary since I…read moreknew what I wanted. Join the club and receive discounts.

I purchased a pair of shoes in 6-2-22 from the Geneva IL Store #2988 The store clerk (very…read morehelpful) She talked me into the credit card. I never received the card, and received a bill from Comenity Bank 6 weeks later, I attempted to contact Comenity 5 times, spending literally hours on hold to tell them I did not get the card. I sent the Check with a letter requesting that they cancel the card however, just got a bill a minimum interest . Tried calling again 40 minutes on hold Called Famous Footwear customer service 888-869-1053 another 20 minutes on hold. The rep said the only way to resolves is to call Comenity Bank who does not answer the phone. I can not resolve this with comenity I can not create an account without the credit card # to resolve this issue on their website as I never received the credit card No doubt you are fully aware of the horrible reviews for Comenity Bank's customer service This does not reflect well on Famous footwear. I have purchased from famous footwear for many years, But will be reluctant do do so in the future

I was in and out in under a minute. The music playing was in spanish. I do not consider that…read more"mainstream" for buisness. I would be disappointed to think you single out who should shop here.

Big department stores are hard to find these days but Von Maur is a go to. This location is smaller…read morethan Yorkville location but plenty of options. The service is great. They don't leave you lonely in the fitting room. Always there to grab the next size or share an opinion. Nice sales too.

Syeda Z. at the Charlestown Mall Von Maur store was extremely helpful and knowledgeable. I needed…read morea mother of the groom dress and after visiting numerous other stores, I only wish I would have gone to Von Maur first. Syeda asked me a few questions, then showed me the perfect dress. Her expertise was completely appreciated and I found the most beautiful dress for my son's upcoming wedding.

If you are looking for a running community and athletic expertise, look no more. Suck Ponds team is…read moregreat. I'm doing the 10 week, free walk to run series and loving every step. These are real people who are willing to help everyone. Come for the sneakers and stay for the friendships.

I just had the greatest customer service experience at Dick Pond in St. Charles. Reilly was so…read moreknowledgeable about every brand, fit and detail of each shoe. She sat with me for such a long time with extraordinary patience and she made it her mission to ENSURE that I was walking out of this store happy with the most appropriate shoes for my work. Sam, the assistant manager, was so personable and kind as well. It's rare to leave a store thinking about the kind of customer service you received unless it's negative. Dick Pond is my new go-to for athletic shoes and Reilly and Sam made my experience a 10/10. Thank you for such a great experience - you made my day.

Excellent person, good service, great and value!! We will…read moredefinitely be back, see you soon!!

Do not recommend--they will only sell you new shoes. They are not interested in any complaint or…read moreproblem you have with the shoes you purchased recently.

The store has an old-school vibe. Michelangelo recommended an orthotic for hallux limitus, and it…read morehelped. Many thanks!

Fabulous service and great follow up. He Is very thorough and if you look at his website you will…read moresee that he is incredibly creative and can make works of art out of Birks - Who knew?!!!

I love this store!! I love how everyone jumped to help me find a last minute outfit, and they were…read morejust so kind and found me my perfect outfit for the night!!! Gina and Keylie? I hope I spelled her name right were just amazing!!! Will be coming back!!

Stopped in just to browse. Found a dress that I liked and tried it on. The owner or employee of the…read morestore asked me how I was doing and I told her the dress didn't look as expected. She brought me three other dresses that she thought I would like. I'm glad she did because I normally won't spend $100 and up on a dress for myself. I really liked one of her suggestions so I purchased it. I was happy there was a 20 percent off sale. The dress ended up being $140 but I think I'll get enough wears from it making it worth it. They were so helpful with their recommendations and letting me know their thoughts on which dress was the best for me to buy. I didn't feel pushed into buying either. Can't wait to come again in the future to see new arrivals!

Finding what you need is hit or miss at this location but very well stocked for the holidays. The…read morevalue for the money is very good. Staff is so so. The lines to check out are horrendous.

Some staff are very nice but, you get the occasional rude person that spoils everything…read more I called about price matching and the lady "Wendy" (I think is her name because she said it so fast) quickly responded "NO" and hung up on me. How about it I had another issue? Rude!

Loved this se one hand men's cloths , shoes , jackets jeans you name it that have it at such…read morereasonable price . It's a hidden gem In Geneva

Owner is wonderful, he is always willing to help look for you! Everything is affordable and in…read moregreat condition! Store is clean! Great selection of luxury to street wear

This place is so nostalgic for me. I have been coming here since before i could walk. From the…read morecandy store, toy store and restaurant you have everything you need in one shop. I would rate it a 100 if i could.

We usually love the little traveler but had an unpleasant experience at Swedish days on Sunday. The…read morewoman working the shoe store was very rude and condescending. My boyfriend and I were discussing discount prices and the cashier interrupted our conversation to tell us, "eventually you need to live in the real world" as we were using a calculator to estimate prices. We would've bought some berkinstocks had it not been for her horrible attitude, unwelcoming behavior and lack of customer service.