The staff here are so nice! I love that they have a program where you can recycle jeans with them from any brand and get a credit towards new jeans from them. I got some really cute basics here! read more

Great new find to shop nice casual good quality n good price especially on sale thanks

Me: Oh mah gawd! Look at these shoes! C: What size are they? Me: *flips them over* Size... $160 *puts them back* I would need to work a second job to afford most of the items in this store. It's deceptive, too. I always say I know I can't afford a store if I can count the number of dresses, shoes, shirts, pants, and purses without having to focus. This shop was pretty packed, so I figured I was safe. That was until I actually started flipping over price tags on things I'd like to buy, like a basic summer dress that cost $180! I hit up the clearance rack and was delighted to find that I could get a shirt with a smudge on it for the low, low price of $80 *eye roll*. My friend tried on a skirt and a dress. She couldn't decide which to get. She said she could fit the dress now or the skirt in a couple of pounds. I suggested she go with the dress because it was the most flattering. I made the mistake of asking her about the prices and went from, "Yeah, that dress is pretty cute. I'd go with that." to "No! You put that back immediately!" when she said it was $160. It was Madewell, but it wasn't THAT well made. read more

Madewell - Women's Clothing Near Me - Oakbrook, Illinois

Love, love, love this store! Just walked in today and it was packed since Christmas is just around the corner. However, the merchandise are still shopable and well presented so it was easy for me to navigate and get the things I needed. Today was extra 25% off of sale plus additional 30% off of your purchase. It was awesome! Tried them on and fitting room was nice and clean. Customer service was great! Helpful and knowledgeable. I didn't had to wait that long purchasing my items. The only downside was I had to drive an hour and this is the closest location from home. Wish they have more location here at the burbs! We would love to have some Madewell stores close to home. Can't wait to be back. read more

This location was following covid protocols and were safe-the team wasn't monitoring the doors so at one point when we entered they told us to exit, which is totally fine! However, idk why I keep coming back thinking it will be different the staff is soooo not personable, helpful or warm/genuine. I recommend shopping at Dry Goods or Aritzia across the way for better service and product. read more

This is my admission of guilt. I wear the same thing every day. Every.Single.Day. Well okay, *technically*, I put on like 12 different outfits, but I always end up in the same thing. I'd estimate that I wear roughly 2-3 different outfits seasonally, which in Chicagoland stands for 2 seasons. Summer, and the rest of the cold sh*t that happens the other 9 months. Since we're officially into the cold sh*t season, I wasted no time slipping into my wintertime fashion rut with my three main staple outfits consisting of black jeans and a denim button-down, plum jeans and a green button-down, and a fleece onesie with fox feeties -- It's not my proudest outfit, but my apartment is perpetually cold as sh*t and the best semi-remedy short of wearing everything I own at once. So as you've probably guessed, I needed some new duds... but not just any duds. I need duds that fit. Duds that would uphold some level of quality. Duds that aren't from Target, like the entire rest of my sad, dilapidated wardrobe. Enter: Madewell. I'd been searching their online shop for a few weeks but nothing really jumped out and I found it really hard to tell how long things were, how wide they were and just how they'd fit and I wanted to throw the Madewell towel in but freaking Refinery 29 has got to be in cahoots with Madewell because every other day they release something about the brand that's a 'you've got to see this ____ from Madewell' or 'Madewell does it again...' and blah, blah, blah. So then I remembered that Oakbrook Mall has a Madewell store and I had a Sunday afternoon free, so I went over to check it out. At first the store didn't seem like the store had that much stuff in there, but about 40 minutes later I felt differently. For me, this is the absolute top-level price point at which I can kind-of afford to purchase clothing... I mean, I won't be able to purchase anything else for myself for the next 6 months because of it, but I don't think I walked out with any lemons either. As far as the staff goes, I think I kind of had to earn their attention, but once I got it (by picking and carrying around multiple pieces of merchandi$e), I was set. They helped me with my stuff (black jeans and button-ups- no surprise there) and claimed a dressing room for me. The dressing rooms are roomy, BUT they have those god-awful curtain closures. the kind that no matter how much or which way you tug them, the curtain never full closes so people walking through the store can totally see in through the end slits. It was super annoying and kind of drove me mad, but I really wanted to try on the Madewell brand denim so I just said 'f*ck it' and did it anyway, even though I knew if anyone really wanted to they could see in. Luckily, I was one of maybe 5 customers in the store - the rest were a group of rich teenage girls and their moms and I don't think they would have noticed me if I'd drop dead in the middle of the store, let alone changing in a semi-closed dressing room. All the button-ups I tried on were grossly disappointing and what I'd expected from the pics online. all super wide, too short, and not worth the $80+ each price tag. The denim, on the other hand, was perfection. So comfortable and had most of the colors I like in denim (black, grey, dark green), and they fit like a glove -- no, better than a glove. I bought 3 pair. They were irresistible and ran from $98-$135. I also picked up some accessory jewelry from their clearance section in back, which offered an extra 40% off all sale jewelry and clothing -- making for some fantastic steals, comparably. My one main beef being a first time shopper, is that I noticed the 2 moms and daughters in line in front of me inquiring about the online sale price of items and/or having coupon codes for online (that you can NOT use in store, FYI). When I went home I went online and checked out their prices, specifically their online clearance section, and found that a whole LOT of items that were full price at the store were clearance priced online. Luckily, nothing I purchased at full-price was in that list, but it's still annoying. They mentioned to the people ahead of me that they'll price match if the prices are lower on their online store, but it just seems shady that the prices aren't already set up accordingly. Because of that, I'd likely veer towards shopping online for Madewell, unless I needed to try something on. read more

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I like this store! I stop in on the way home and find their staff to be pretty helpful! Went in today and found that everyone was really nice and they even added my birthday back into my account since it somehow got deleted. Anyways I was delighted that they were chill about that because I was going to be so bummed to miss my birthday coupon! 10/10 keep it up! read more

So I personally didn't purchase anything since they don't sell men's clothing, but I got my fiance a gift card here so we went to get her a pair of jeans. The selection was pretty extensive and the prices weren't crazy like they are at True Religion or Nordstroms (though Madewell will soon be there too). I really liked the fact that they offer free hemming...no idea why their parent J. Crew doesn't offer this though. She was able to find a pair of jeans that she loved and thought the service was really good. I liked the fact that they give students and teachers a discount +++ read more

BLACK SHOPPERS BEWARE: It's funny that another reviewer mentioned she was ignored when she came into the store. I sure wasn't the first time I came in, all the way to the very last time which was probably my hundredth time there. If you are black do not shop at this location. Go to Rush street where you will be treated like a human being and not a thief. I am a Madewell Insider. I spend thousands of dollars with this company a year. Yet, I am followed all the time I go into the OB store and they perform "increased customer service" on me. You know, when they make sure you touch NOTHING so they put it in a fitting room for you immediately without your asking. And I'm not being extra. The last time I walked into the store a couple of weeks ago, it was just me and a white lady. As soon as I walked in, I was bombarded with questions and followed. The moment I touched an item, "Oh let me put that in the fitting room for you." I didn't even want it... I just looked at it. I said no. I then picked up a dress I liked. Literally it was in my hand for .02 seconds until I hear, "I'll take that for you." But what about the white lady? Alone wandering the store with a ton of clothes in her hand and looking for an associate for help. Screw this location. I make more money and am more educated than anyone who works there. They have no idea who I am. This location is going to mess around and do this to the wrong person. Maybe they will learn then. However, I called HR on them. I'm not the intimidated type. I will be back at this location on purpose, and I will say something to them if they try me one more time. Do not go here black people!!! But if you do, call them out and then call HR. We will not stand for this!! read more

Nice store, beautiful items, very well presented... However staff was indifferent, too busy with tasks, reluctant. Won't return here. I saw three other customers, presentable and actually in the store trying to shop. Oh right, maybe because we weren't 25. read more

Update: So it turns out it isn't QUITE as "cheap by comparison" as I thought it was. It is definitely similar in price to J. Crew. I still love it, because it has lots of cute clothing and accessory options, but I rescind my previous comment about it being less expensive. Also, the sweater I bought has a small hole in it that looks as though the knitting machine that made it missed a stitch. I'll need to take it back and exchange it. read more

I love Madewell but I went into the Madewell in oakbrook yesterday and the sales girl just passed right by me.. Not even greeting me. Then when I reached the back of the store I heard the same girl tell another girl that I scared her.. how could I scare her when all I did was walk into a store like a normal customer? I got better customer service at Neiman Marcus, Louis Vuitton, and Tiffany & CO. The sales girls didn't even acknowledge me and continued to joke and talk to each other. I decided to spend my money elsewhere. Such a shame for a nice store like Madewell. These girls had ZERO customer service skills. read more

I am a Madewell insider but haven't purchased any Madewell item lately. I used to shop at this store a lot. Unfortunately, both the service and the quality of their clothes have gone down. read more

I cannot say enough great things about the experience at Madewell this evening. Their jeans are everything! My friend and I had a wonderful shopping experience. Amy was so helpful and fun! She made us feel like we were trying on clothes at home. read more

Not only did the $100 pair of jeans I bought here rip barely a MONTH after I bought them (nor did I get a refund!) but the workers and especially the manager were rude and arrogant. The poor quality of items, mixed with their Urban Outfitters-like overpricing and stuck up employees, means I will never be shopping here again. read more