I usually come from Chicago to the burbs to knockout shopping in one area. This strip mall that…read moreUncharted is located in meets this need. I happily stumbled upon Uncharted as I ventured the strip. At first I was rather overwhelmed and had sensory overload from al the cuteness, but quickly became familiar with the store after doing an initial walk thru. They have a nice selection of clothes and carefully curated items. I appreciate the variety and can see my wallet hurting if I brought my teen and tweenage girls. Last but not least, they had the Swedish gummy pop up selling at a great price. You bet I took advantage of that! I will definitely come back with my girls and maybe a mom's only shopping trip.

It's always a promising sign when customers are waiting outside the door for the store to open…read more Unless they have pitchforks and torches of course. No, it was a couple of moms and their tweenish daughters, and for a moment I thought, this store isn't for me. They pulled on the locked door a few times, and when it finally opened, I made my way into the store, along with a few other people. It was a store for me, and them, and you and your friends. Uncharted is a very nice gift store, and larger inside than you expect. There were candles, housewares, cards, clothes, toys, jewelry, candy, men's gifts, and more. It's an updated and more trendy Hallmark store. The staff were very nice, and asked me to join their rewards club. I declined, as this location is a little far for me. I did purchase a cute scratch-off artpad for a gift and some pretty notecards.

I bought a pair of jeans when I got him home. They were just a different style then I like, and…read morethey were baggy. The return process was fantastic.

Elizabeth was amazing and helped me find exactly what I was looking for she gave me great customer…read moreservice OK.

We finally made it to Pop Mart at Oakbrook mall. There wasn't a line to fight but the store did…read morehave a number of people shopping when we came in. My youngest daughter was thrilled to see that they had labubus for sale behind the counter. We had no issues with service.

Kids are glad to have another cute Pop Mart store in the area. The outside of the store stands out…read morewith it's digital display, so it's pretty easy to find in Oakbrook Center. The store itself is comparable seems to be a little smaller than Schaumburg, but still way bigger than Rosemont. The selection has all the standards and cute displays all around. Clean, well-organized, and a quick walkthrough if you know what you are specifically looking for. No crazy line when we went, so that's always a plus. Quick checkout as well.

I booked a personal styling appointment through Aritzia and Ruba was incredibly helpful picking out…read moreitems for me! I had my own dressing room with a mirror and was offered water as well. Only 4 stars for a few disconnects, but this seemed to be because they were so busy... They left a sensor on one of my items, we pushed back the start time and then needed to start 10m after that (which was fine, I had blocked out the day anyways.) Also I had specified that I was not looking to purchase synthetics, but did have a number of polyester items when I arrived. I think I also would've loved a little more feedback on how pieces looked or what to pair together. Other than that, it was an incredibly seamless appointment. I'm can be a bit picky, but Ruba adapted really fast! Thank you!

I had a phenomenal experience at Aritzia last night!…read more I had come in shortly before closing and I understand how annoying it can be to have one of those last minute people come in but I was treated with nothing but the utmost respect and kindness. As expected, ( you can never go into an Aritzia not falling in love with everything you see lol ) looking around I found so many pieces I just fell in love with. I had grabbed several things and immediately a worker there came to take them for me, grab my name, and set them aside for a fitting room! It was so thoughtful and it just elevated the experience of shopping without having to carry a bunch of clothes around. Once I was done browsing I headed to the fitting room area where my things I had picked up were set aside for me. I then had a pants apart of a set I was in love with but was a size too big not work out too well for me. :(( Yet the kindest girl there looked immediately if they had a 00 to pair with my top on hand which they did and they ended up working perfectly! This is one of the few stores that has sizes in tops and pants that fit my waist measurements perfectly!! :)) Once I was done trying on everything the same girl who had set aside my things took everything that didn't work out for me and didn't let me carry a thing! They truly value their customers and go above and beyond for customer service, satisfaction, and experience. The atmosphere is very clean and orderly. Everything was racked neatly and in place. There wasn't a sign of anything un-orderly or messy. Oh my gosh and the fitting rooms( in pictures provided) are just to die for. I ended up leaving with the most beautiful set, yet it wasn't just the clothes that had me leaving happy it was also how respectful and kind I was treated. How helpful all the staff were there and how welcomed I felt. All I can say is if the manager of this location is reading this review, all the girls working the night of 5/24/25 go above and beyond for their customers and in keeping their store looking put together and beautiful and deserve a huge thanks for up keeping a respectful, friendly, and welcoming face for this Aritzia location. I will most definitely be returning and bringing friends and family.

Rowan is setting the bar for ear piercings. The store is clean and inviting. The staff is…read moreprofessional and savvy. Located near Nordstrom in Oakbrook Mall, Rowan is an ear piercing studio with all piercings performed by nurses. They do all types of piercings with options of needle or piercing gun. I was getting a double pierce and opted for the gun. It was quick, painless and easy. I was given instructions for after care and bought the Rowan solution for cleaning and healing. Walk ins are accepted but appointments are prioritized.

Unfortunately, I would not recommend Rowan for this particular piercing…read more I had my upper cartilage professionally pierced at Rowan last November, and almost 10 months later, it still has not healed. The piercing is also noticeably crooked/angled, and the jewelry sits down inside the fold of my ear, making it look awkward and difficult to see. What makes this especially frustrating is that I have been extremely careful with it. I've consistently followed aftercare instructions and have used a piercing pillow since the day I got it pierced specifically to prevent pressure while sleeping. I also have other cartilage piercings that I did myself that have healed much better and are much straighter. At this point, I don't believe this is simply a case of cartilage "taking a long time to heal." The placement itself appears to be the issue. After nearly 10 months, I'm now having to consider having another professional piercer evaluate it and potentially letting it close so it can be repierced correctly. I'm honestly disappointed because I paid a professional specifically because I expected the placement to be done correctly. I would have much rather been told that my anatomy wasn't suitable for the placement I wanted than end up with a piercing that I'm unhappy with and may ultimately have to remove. I'm not leaving this review because I expect every piercing to heal perfectly--I understand that complications happen. I'm leaving it because the placement has been an ongoing problem, despite me doing everything I could to care for it.

Quality clothing; comfy and stylish. Something for everyone. Even a great selection of accessories…read morefrom hair ties and clips to hats and crossbody bags. I found a couple of pairs of pants and a really nice hat that was on clearance. Who doesn't love a good sale? What was most special about this visit is that for a petite person like myself, I receive free alterations with purchase. Had to return back to the dressing room where one of the young ladies would pin my pants to my desired length. They send them out and I pick them up in a couple of days. I have never been more excited! When I am unable to find petite pants, I spend a lot of money on alterations. Thank you Lululemon!

This is for Lululemon online. The customer service is terrible! Lululemon sent me the incorrect…read moreitem in the wrong color. They made me send it back which I had to package and go to the post office during my lunch break to mail even thoigh it was Lululemon;'s mistake. Then Lululemon sent the replacement item to the incorrect address! When I contacted customer service again, they stated there was nothing they could do and I should call my bank to ask for a refund?!

Before finding Joe, I could count on two hands the amount of jewelers we talked to in search of the…read moreright partner for my fiancees ring finger. Quotes in hand, and both good things and bad things to say about each, we were starting to believe a jeweler who combined great pricing, great service, and an eye for detail simply couldn't exist. Joe came through on all fronts: he was less for the diamond, faster on the turnaround, and small enough to share his cell phone for personal updates when needed. Every step of the way, from design to manufacture, we were comfortable and informed, even when the mandatory element of a surprise proposal kicked in. This was all because Joe was professional and transparent, and we're grateful for our investment in him.

My girlfriend and I did our due diligence before we ended up meeting with Joe at Sublime Diamonds,…read moremy girlfriend gave Joe a spreadsheet of the diamonds she was looking at and the prices she could get the diamonds for and Joe brought out two beautiful diamonds (a 1.21 and a 1.52 carat) that were rated higher than what my girlfriend was looking for and the price was cheaper, it was an immediate win win for us and we had no other option but to buy the 1.52 carat diamond on the spot. Then, my girlfriend had a small bag of some old jewelry items, Joe took a few minutes to look at each piece, tell us what kind of gold it was and how much we might be able to get if we sold it at one of those cash for gold type places, as well as look over her old diamonds to tell us about those as well. He even showed us websites so that we can see the going rate for the types of diamonds we had in these misc. rings and necklaces. It made our lives a lot easier when we did sell the items because we had a really good idea now of what we actually had and what we would probably get if we sold the items. Now my girlfriend wants to get a necklace from Joe, I better get a 2nd job.........Greg

BEST customer service ever. I walked in and asked Angelica for help. She happily looked up the…read moreshoes in the system and printed a slip. Then she escorted me to the second floor where she asked Jesse to call a sales person for me. Jesse was super sweet as well. Andrea was my sales person and so helpful and friendly. She got me a few sizes and other walking shoe options. The Vionics I chose are AWESOME. So good that I immediately changed my shoes there. Also got another pair of walking shoes on sale and pairs of Bombas socks. A great transaction and experience. Thank you!

Nordstrom is very overpriced but the back what they sell with an open return policy…read more I found an authentic Fjallraven Kanken pink backpack at Nordtrom for $95 that I bought today for my half birthday September 15th I could have gotten a stained one for $30 online used I want only quality stuff

We first discovered BYLT on-line. My husband is a fan of their shirts and quality materials. He had…read moreordered a few items over the last year from their website. On this occasion, he needed to return a shirt online that he didn't end up like the color in person. This location is newly opened so we made the trip to the outlets to return the shirts and visit the store. The store is very modern and hip. Nice area to hang while others shop. Open concept shopping area with a good range of clothing and accessories. I didn't know they sold women clothing. I thought it was all men's. They had some cute women clothing, pretty conservative but makes sense they are essentially premium basic clothes. I like that ideas because fashion changes but the basics will always be the basics. Check the store out in person and remember they usually have good sales for first time customers.

We had a great experience at BYLT. Not only is this store easy to shop, with it great selection of…read moresizes in stock, but the associates are awesome! We worked with Matt, who was fun and helpful. Matt helped my husband find items that were the right fit for his lifestyle and body. The quality of BYLT is excellent and well-priced. We have been purchasing online but definitely will be making special trips to visit Matt from now on. Thanks Matt for the great music recommendations too!

Bought a pair of Tecovas a few years back for a Cousins wedding in Austin…read more I was excited to hear that there was a store locally to Chicago. Everyone was super friendly and helpful, helping us navigate our shopping experience. Since the grand opening, my wife and I have stopped in 3 times, and customized 5 items from boots, luggage tag, boot pull and even a belt. Everything has been perfect during 2 different customization sessions Definitely recommend looking at their handcrafted house specialists, to make the piece yours.

I found a pair of shoes on the Tecovas site and that same day drove an hour and a half to the…read moreOakbrook store to buy them. I walked in planning to get two pairs in different colors and a pair of boots too. There were a lot of associates working, and not one of them greeted me or said a word to me. They were talking to each other on the floor instead. It was 7 or 8 minutes before anyone asked if I needed help. When someone finally did, I told them exactly what I came for. I asked what they thought about the sizing on the shoe and the answer was "it's up to you." That was it. No help, no opinion, nothing. I only bought one pair, and that's because I need them for a meeting this week. The second color and the boots I walked away from. I've been in the Tecovas store in Texas before, and even though I didn't buy anything that day, the experience was completely different. It's disappointing that the store here at home is the one that missed the mark. When you drive that far ready to spend money, the least you expect is someone saying hello. I couldn't even tell you a single person's name including the person that clerked the sale. Some people create an experience and solve for something. Others clerk. The person at this store clerked. That's the difference between great stores and great salespeople and whatever this store provided.