I needed a new pair of Dress shoes and found my pair at DSW. They had multiple options in my size…read moreand the style I was looking for. I am happy that I found the perfect pair. My tip, check out the current new selection and the discount section.

Came here looking to try out a shoe I saw online. Glad that it was there as indicated in the…read morewebsite. Store is clean and well organized.

Stopped in Here last week " just" to grab a pair of compression socks for my 16 year old son. I…read moreended up with a pair of Brooks ( oops)! I have to say my experience dealing with Mitch was the Best customer service I have received on a long time. Mitch is super informative, nice, professional and passionate about helping others. I asked for a massage therapist referral and he introduced me to the Thera Gun. Although I did not buy it on this visit ( New Year's resolution = spend less) I will definitely be back to treat the family in the near future. Do urself a favor and go see Mitch for all ur running needs!

We were sent out to Dick Pond by our son's track and field coaches for jumping and sprinting shoes…read more It was well worth the drive for the exceptional level of customer service and top shoe recommendations from Rob, the assistant manager. Not only did he ask all the right questions to figure out which shoes would enhance my son's jumps, but also offered tips and guidance as well. We are very satisfied customers and will be back!

Usually have a good selection. Don't buy into the "vegan leather" crap. They're vinyl and look like…read moregarbage after a few weeks.

Kudos to Judi, who always helps me find the perfect shoes for my needs at reasonable prices. Thank…read moreyou, Judi, for always going above and beyond with great service!

Smaller of the Fleet Feet stores in the area. There are a few sales people who speak exceptionally…read moreloud and does not feel like an individual experience when trying on shoes. There is parking nearby, although not directly in front of the store. They have many popular running shoe styles and some not common but nice options. They have shoes and gear pretty comparable in price to most other stores.

They were so helpful and great getting my son fit for running shoes! The whole experience was good…read morefor us all.

Stopped in with a friend who was looking to replace her walking shoes which she wears to work since…read moreshe is on her feet all day. We stopped in after brunch and I was not dressed looking like a runner at all which I noticed some of the reviews mention. I was in shorts and birks but the employee was nice and answered my questions. I don't run long distance but do sprint intervals and am a personal trainer so I'm always interested in different shoe brands since clients ask me about footwear often. My friend found a pair of shoes she liked but they didn't have them in a color-way she wanted. The employee was helpful showing her what color options could be ordered and placed an order to be shipped to her home. I found a pair of Features crew socks which I can never find in store so I did buy 1 pair. The prices all seemed average compared to other running stores I've been to.

Walking into Fleet Feet Oak Park felt less like entering a running store and more like crashing a…read moreprivate club for elite marathoners. The moment I stepped in -- wearing Crocs and baggy shorts, minding my own business -- the staff seemed to collectively decide I wasn't worth the oxygen it would take to acknowledge me. Not a nod, not a "Hi," not even the bare‑minimum retail grunt. Just pure, practiced invisibility. Meanwhile, anyone who walked in looking like they'd just finished mile 27 of an ultramarathon was greeted instantly. They were ushered around, fitted, advised, practically celebrated. I watched people enter the store after me and get helped before me, repeatedly, as if the employees were running some unspoken triage system based solely on appearance. If you don't look like you're training for the Olympics, good luck -- you're background scenery. The semi‑open layout only makes the whole thing worse. You stand there, fully visible, watching staff weave around you with the kind of deliberate avoidance usually reserved for potholes and wet paint. It's a special kind of irritation -- being ignored so thoroughly that you start to wonder if you've slipped into another dimension. If you're an elite runner, or at least look like one, you'll probably be treated like royalty. If you're not, prepare to be a ghost in Crocs.

Service is good one of my go to shoe carnivals…read more It's usually clean And always end up finding some good deals

I was so annoyed being at this location. The sale associate kept cutting off the music on the…read moreoverhead to make the sale announcements every 30 seconds. These announcements were long and once he was done, he would repeat what he said in Spanish. I enjoy listening to music or it being silent while I'm shopping. Afterall, shopping is somewhat therapy. I couldn't focus on what I wanted and I couldn't hear when the person who I was with would talk to me vice versa. The overheard announcements were loud and exaggerated. I really felt like putting my merchandise down and walking out. Next time I will go to a different location.

The service, friendliness and knowledgeable staff make this business stand out!…read more I highly recommend them. Their shoe selection is great but then add a custom sole that's molded to your foot and you now have the perfect shoe.

Customer service is really bad. I went inside the Naperville store to do a return of one of the…read moreshoes I bought online. Staff completely ignored me. I waited in line until they finished serving the other customers, I had to tell them that I have a return. The first person who's at the register went out her area and didn't even look at me until I said I have a return. She just said "oh, yeah" then pointed at the other guy in the other register. So again I waited for the other guy to finish helping the other customer. I know the guy saw me and heard what i said to the lady at the first register but he was also going to get out from where his register is until I said I have a return. He moved slowly to the other register where I was standing close to and the look on his face just says he doesn't want to help me. He spoke on his radio looking at the other staff helping a customer with shoes and told him that there is a return. I gave 2 stars because their online store has more bigger and extra wide size selections. Zero star for customer service.

The ladies at this Clark's store,are very professional and very knowledgeable…read more They help me pick out a pair shoes to deal with my sciatica pain. Thank you ladies!

This store is under new management. I stopped in last week, not knowing what to expect, based on a…read morecouple of negative reviews. I was pleasantly surprised by the friendly staff, especially Melissa, the store manager. She was helpful and fun and made the buying experience just great! I am bringing my wife back, since the Burr Ridge store is closed. Clark's are well-made shoes and I have worn them for years. This is now our "New Store". Give them a try - you might be pleased!