1. Kohl's

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West Dundee, IL

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Kohl's

3.2 (12 reviews)
Open • 9:00 am - 8:00 pm

KOHL'S · YELP ASSISTANT

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Photo of G H.
43
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72

8 years ago

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Kohl's Social Media Team

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19

9 years ago

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7 years ago

My experience here was not great. Bad customer service. I've been to a lot better kohls stores

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5579

10 years ago

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8 years ago

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2698
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16 years ago

Helpful 5
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12 years ago

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12 years ago

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8 years ago

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10 years ago

Chris was very nice and helpful. He definitely made my experience great!! He completely went out of his way to make our experience wonderful

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9 years ago

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11 years ago

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Apricot Lane Boutique

Apricot Lane Boutique

5.0(3 reviews)
3.8 mi

I came in hoping to find work pants, and I came out with two complete lovely outfits much to my…read moresurprise, and one stylish belt and one beautiful cardigan! The staff there are so lovely, with their fashion input and their styling expertise. You can tell they love their jobs! They got so excited with me when we built two outfits that I could use for my on-site interviews. Each piece is modern, stylish, and I appreciate their expertise. The cardigan was a last-minute piece at the cashier when they brought it to me and said it would look good and amp up any jeans and tee I wear, and it fit well with my two outfits. They've made me feel so confident and feminine with these pieces, and I look forward to coming again!

I have loved coming here, finding unique clothing pieces! The owner Karen is just wonderful. She…read morewill help you find the cutest things and help you with outfits. I have also worked with another person who works there and she was equally as amazing. I now have 5 or 6 pieces from there and they are in regular rotation in my wardrobe! I always try to stop by to see their new stock and Karen just chooses the best selections that really suit so many styles. You can also score some great deals there from the clearance racks! I have found a few amazing pieces that I almost feel bad about since they were worth so much more than what I paid for them. Def check this place out and shop local :)

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Apricot Lane Boutique
Apricot Lane Boutique
Apricot Lane Boutique

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Boot Barn

Boot Barn

4.0(4 reviews)
8.3 mi

Beautiful store Easy location…read moreVery helpful and friendly staff Would recommend this location.

On September 5, 2026, I went to Boot barn 4423 U.S. 14 Crystal Lake, IL, 60014 Phone number:…read more(779)-994-6500. I went to this store and was interested in a wool cowboy hat and I tried it on but it didn't fit me. The seller offered me a stretch for the hat and told me to return to the store after two days. On September 7th, they told me it was ready to pick up but I wasn't available and wanted to come the next day. When they gave me the hat, the first thing i noticed was that there was dust all over the crown and also saw that it had been damaged or hit. This wasn't there when I came to the store on September 5th. I asked for a return of my money because of the damage but they told me that they had no other hats of the same model. They told me that it was store policy that I had to either take that one, because it was custom made for the size, or not get one at all. I had never been informed of this store policy as there were no signs or communication of any kind. I didn't accept the hat for the damage I saw and asked to speak with the manager. I asked for the customer service number to file a complaint and the manager, whose name is Mia, gave it but I left the store without a hat. An employee walked up to me as I was going to the parking lot telling me that I had forgotten my paid hat, which was damaged and i didnt want it. I left the store that day without my refund or my hat. I received no help after this. I called customer service and they had told me that the regional manager would reach out to me the next day. I waited ten days without a phone call from either the store or customer service. I opened up my credit card bank to file a complaint and here's my case ID: D260917026561. The account number ends in 9655. As of October 13th, I have yet to receive any news from the store or customer service and have still not received my refund. I am also going to file a complaint with the Better Business Bureau and the Office of the Illinois Attorney General.

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Boot Barn
Boot Barn
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Kohl's - deptstores - Updated November 2026

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