I needed 1 personalized mug in a hurry and More Than Mugs delivered. 100% satisfied!
Sure there are many online businesses out there that will customize just about anything, but a) many of them require a minimum order and b) since they are online and no place where you can just drive to, it takes a few days at least to have your order shipped to you.
At More Than Mugs, I could just order 1 mug and the price still wasn't unnecessarily high. Plus, I found out that this business is located in my neighborhood, which was a bonus.
Laura Herman, the owner, is a really nice lady. She was so helpful and accommodating. I needed that personalized mug (a last minute birthday gift) in a few hours and she did everything to make this happen, although her business is home-based.
The most important thing to know, however, is that she makes everything (except for a couple things) herself in her basement. When I first looked her up, and read on her website, that her business was home-based, I thought she might just be a reseller for one of the big customization websites like Vista-Print, take my order, order it on the big website and reselling it to me. But no! As I understand, she has her own equipment and makes everything in her basement. My mug was done within a half hour. And the quality of the mug was top notch.
I was so happy!
I give 5 stars, because of the effort that Laura put in to make this happen for me in my desperate situation for only one measly mug. I already lost all hope for that birthday gift idea, because most businesses don't work this fast, but More Than Mugs did.
Whenever I have another thing that needs to be personalized, I will gladly return and give them my business again. read more