I was very impressed by Ruby's professionalism, and kind nature. My fiancee and I came in to shop…read morearound, trying to find a good price on quartz which had been difficult due to the expensive look we were going for. The Stone illusionz show room had dozens of samples from many top manufactures of quartz that we were interested in. They also carried some cabinets that allowed us to color match the sample on site which was very helpful. Plus, Ruby showed us the fancy sinks that would be included with a purchase at no charge, and even let me use the washroom (which was beautifully designed/decorated). Here is the best part. Ruby provided a great price and could have the quartz measured, fabricated and installed within 10 days! I highly recommend Stone Illusionz, and I look forward to working with them on future renovations.

Used Stone Illuzions for my Kitchen! Ruby again, was great to work with, she was very involved…read morewith purchase and install. very quick and efficient!

Tony and his crew are exceptional. They gave us quality countertops at a great price. I will…read morerecommend them to anyone who asks.

okay, I'll update here since they finally installed the small granite piece for my stove backsplash…read moreand accommodated my request for first thing in the am. The 3 guys who arrived called ahead 20 min, and were super careful to measure thrice and keep measuring and using a level as the piece dried. I felt very confident watching their concern to get the piece on the backsplash in an attractive and straight manner. They could not have been more professional. I'll say it once and say it again: when you deal with the salespeople at The Granite Corporation (that's their real name not "Granite") you kind of doubt that they have a clue about what they're selling. I don't know what will happen and it takes too long for them to finish up a sale, even though they mean well. However, when the measure & install team shows up, those are the people who really know what they're doing. They are top pros. I asked Sam, my sales person, how are they going to make sure the glue holds on a vertical application, and she did not know. I asked her if I should cover my stove, and she said, don't worry (of course, I did). When they showed up, they scored the back of both my backsplash and the new piece, so more glue would be applied. They applied glue all around the perimeter (not visable). They taped the piece in place and I put a spongy rug on my stove (just in case). They said, glue sets in 10 minutes and they held it that long, and it is good to go in a couple hours when I can take off tape. I would have liked to know that there would be a little granite dust in my kitchen ahead of time, to have removed everything from countertops, but they did hold up a vacuum while they scored my backsplash, so I cannot say that I see any dust (besides my own). They scored the new piece outside my house. The treasure here is the cutting, measuring & install team. They are premium craftsmen, very experienced and know how to communicate with the public. They're the ones who should be selling the granite!

Had 2 great customer service experiences here this past weekend…read more 1. Went to the "help desk" and a wonderful woman helped me easily order curtains they currently didn't have enough of in stock. So helpful and friendly, and when asked if I had a coupon she said in the next few day if I got one, come back to get the refund. Sure as heck that afternoon in the mail...a coupon. 2. When I went back to get the refund, the woman was so nice, and had to do some complicated stuff to get it done, but I was patient and understood and she helped me save over $40! I'll be at this store again soon.

They have so many different types of home appliances & other needs for your home along with soaps ,…read morecleaners & unique items that you can't find anywhere.

We ordered a Samsung Dryer from Pacific Bath and Kitchen. Armando and Reuben were professional and…read moreamazingly efficient. We love our new dryer.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I had a great experience working with Angela on a quick and speedy tub spout replacement.read more

Angelo was prompt, wonderfully responsive and determined to help me resolve an issue I had with a…read morepricey bathroom cabinet. I hope that she is my Customer Service rep on any problem I might have. She worked expeditiously with colleagues as well. Joan S.

I reached out for a quote on a bathroom remodel and was immediately told they don't do "labor only"…read morejobs, which is fine -- not every company does. However, the representative (Lexis) was incredibly dismissive once I mentioned that I had already selected quality materials from Lowe's. Instead of offering alternatives or explaining their pricing structure, she claimed "Lowe's uses a lower grade of material than we do" -- an inaccurate and unnecessary statement. I had already reviewed the specs and warranties of my chosen products, which are industry standard. I was only looking for skilled installation, not a sales pitch. The interaction came across as condescending and unprofessional, especially for a company advertising itself as customer-focused. If you're a homeowner who has done your own research and simply needs experienced labor -- save your time and look elsewhere.

Prime Baths replaced an old fiberglass shower with new custom-made panels and plumbing. We had…read moreseveral product options from which to choose. Bryce and Fernando worked very hard on the demo and install and the resulting product, finished in one day, looks great. Everyone from the company was pleasant and polite to work with, from sales to Morena on the phones, to Bryce and Fernando. The price was somewhat high, but ultimately we are pleased with the product.

So perfect, you can't see a seam?…read more Five stars is not enough! A friend referred me to this local countertop shop. I had lived with new marble top installed by previous homeowner in my kitchen since I moved in 8 years ago. But.. the pattern was very busy, never had a nice sheen, and when I placed a clear drinking glass on it, you easily missed it? (You can't miss it in one of the pictures below.) First visit was to their Batavia facility to take home samples and discuss approximate costs with a very knowledgeable and personable staff. Second visit was to my home to measure. Third was at their site with templates of my layout on the actual slab so I could see the grain and seam alignment as it would appear in finished countertop. This was fantastic because as much as I loved the pattern I had selected, I did not like the way it would appear completed. With NO pressure at all, I was encouraged to choose from similar patterns on their many other slabs of quartz so I could get the look I wanted. Templates were placed on another choice and the veins looked like they would match close at the seam. Three professionals arrived promptly at 8am and departed at 11am (perfectly as promised) and the finished job was more than I ever imagined. I had to really search for the seam but could only feel it as it is perfect... can you find it in the picture? (HINT: blue post-its align on seam in second image.)

I used Windmill Countertops for a smaller home project and couldn't be happier with the experience…read more Even though it wasn't a big job, Mark and the team treated me with the utmost respect, professionalism, and care throughout the entire process--just as if I were a high-end client. ​They were absolutely fantastic to work with and made sure everything went smoothly. Their clear communication and quality craftsmanship proved to me that they value every single client. Exceptional customer service--I highly recommend Windmill Countertops and will absolutely be returning for any future needs!

I have to admit, I judged Ollie's before I ever walked through the front door…read more When I hear "closeout" or "bargain" store, my mind immediately goes to digging through disorganized mountains of who-knows-what, wondering if I'll find a bargain or just leave needing a tetanus booster. So I walked in expecting one thing...and left wondering why I hadn't shopped here years ago. The store was clean, organized, and packed with recognizable name brands at prices that honestly made me do a double take. Every aisle seemed to have another great find, and instead of feeling like I was on an episode of Storage Wars, I actually enjoyed browsing. The employees were genuinely friendly, smiled, and seemed happy to help. That alone sets Ollie's apart from a lot of retailers these days. And I have to give a shout-out to whoever curates the music. Instead of the usual elevator soundtrack that makes you wonder if time has stopped, it actually made shopping enjoyable. Then I found out they have a 30-day return policy. That completely caught me off guard. I honestly can't remember the last bargain or closeout store I visited that confidently said, "If it doesn't work out, bring it back." Great prices are one thing, but standing behind what you sell says a lot about a company. The biggest surprise wasn't how much money I saved--it was how much confidence I had shopping there. Ollie's doesn't feel like a place that's just trying to move leftover inventory. It feels like a company that genuinely wants customers to come back. Needless to say, they earned a new customer. I can already tell this won't be my last trip.

A friend recommended this place and just wanted to check it out and see what they have. This place…read morejust reminds me of another big lots store. The items are a bit cheaper and they also have a rewards program too. But that's pretty much it . The cashier was very nice and friendly too.