Studio41 Home Design Showroom

I don't know how this place can only have a 4.0 when it well exceeds a 5 and then some!!!!!…read more The food- absolutely delish and not overly done with flavors that literally burst with flavor and freshness! The shishito peppers were so sweet and tangy in the bacon jelly and cheese and oozed with goodness! The steak and chicken were such a great combo to share between my husband and I with both being such different profiles of taste and actually complimented one another. The steak itself was absolutely perfect and the bread under soaked up all those juices so you didn't have to lick the plate after (great ingenuity when dining out :)) The desserts were fantastic but the star of the show was def the raspberry blondie. It was everything I imagined and more. The perfect sweet and tart mixed in a bowl with spoons ... thank you for not plating this - I felt like I was at home about to sit on the couch and indulge in something I created. Perfect experience, perfect presentation and to top it off their restaurant is surrounded by their farm. Tomatoes, jalapeños, peaches, peppers, micro greens, greens, herbs..... with everything going on today in this world and every thing being recalled this is a place I can stand behind doing it the right way! Service the phenomenal, food was perfection and atmosphere was next to none.... Thank you so much for such an amazing dinner out!

Everything was fine, I didn't love this place like some others did…read more Medium charcuterie board was very good & had plenty for 2 to snack on. Wife had the Teras major steak with a portobello mushroom. Steak was good mushroom hardly had any mushroom in it & was tasteless. I had the fish & chip & fish was good, tartar was meh & potatoes were mushy Sangria was fine but small Bill was $135 B4 tip for 2 dinners an app & 1 alcoholic beverage. We won't be going back. *we were there on a chilly night, if we would've sat outside on their beautiful patio our experience may have been better

Interior shot

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Wow the selection!

Buikema's Ace Hardware

3.3(48 reviews)

2.9 mi

Ace's paint department alone is reason enough for me to repeatedly come back. I paint. A lot. I've…read morenever lived with the same colors for more than 3 years. To me that would be like wearing the exact same style every season. I used to go to paint stores or superstores to get my paint. I would have to stand in long lines, waiting my turn with contractors and painters. Then I discovered that I could purchase Benjamin Moore paint right here. I've never had to wait. I'm out the door in just a matter of minutes. No more trekking clear out to Rt 59 or waiting in line behind pros who are there to pick up their 20 gallons of paint. I've never even waited in line at all here. But paint aside, 1) They always have what I need, whether it's soil, plants, pots, parts, rakes or picture wire. 2) The store is very convenient to shop since it isn't a mega store. --I don't walk by isles and isles of lumber, carpet, bathtubs and bidets just to buy a screw driver. 3) Excellent customer service. I don't think I've ever been in there for more than a minute before someone asked me if I need help with anything. This Ace Hardware feels very "small town" in the sense that they still maintain a friendliness and act as though they know you personally. Something that just isn't seen often anymore.

Inconsistently stocked, but just absolutely horrible management and staff. 10 people in line,…read morecashier begging for help, no one to be found. Two other employees just strolling around while we all sit here for 20 minutes.

A decent selection of houseplants for a small hardware store

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A great yard with all kinds of lawn & garden supplies.

Naperville Ace Hardware

3.0(24 reviews)

5.4 mi

I've been to this Ace store multiple times and I don't think I ever had a bad experience. The store…read moreis organized neatly and they had a large variety to shop from indoor to outdoor items. There is plenty of parking outside also. They have a bunch of options to shop here currently. They offer curbside pickup, delivery, in-store pick up and you can even shop off the app. Social distancing is practiced here and masks are required to enter. For my most recent visit, my husband and I stopped in here to get some wood stain for a desk. We actually didn't know which stain color we wanted yet or brand and as we were peeking around someone came over to help us. They walked us to all the different brands and explained a few differences. The gentleman helping us have us some suggestions on the best way to apply to stain, prepping and drying tips. They were helpful! We ended up buying Minwax Wood Finish Semi-Transparent Dark Walnut Oil-Based Stain, 1 qt. for $9! We were appreciative of the associate's help and the stain worked out perfect for what we needed. Overall, this is a great handy store and the associates here are friendly and knowledgeable on a variety of topics/ different projects you may be working on. Keep it up!

Ordered for curbside pickup and they won't pick up the phone. Super inconvenient when I had 2 kids…read morein car seats that I had to trek in when I wasn't expecting to. I called several times over the course of an hour so this wasn't a one time-thing where they were just busy in the moment.

After stain

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Buikema's Ace Hardware

2.7(39 reviews)

3.4 mi

Tim went above and beyond to help me restring my DeWalt weed wacker. I appreciated his help.read more

I used their store website to verify an item was in stock. I then asked for the location of the…read moreitem when I got there and the employee said he's never seen it so it must not be something they carry. I told him it on their website it says available and that I can even place the order online and pick it up at the Ace specifically on 75th st in 15 mins. (It's literally advertised) He told me "you can't believe everything you read online" then proceeded to search and locate the item that was indeed in stock... like the website said. This is why AI is taking your job! Also you can only use tap pay/Apple Pay up to $50

Lots of sauces and rubs.

Lots of #GreenEggs #aceistheplace

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Would you pay $74 to repair 3 screens? I did and I'm not happy about a $36 labor charge. $150/hr I'm guessing. What a scam!

Menards

2.9(79 reviews)

1.9 mi

They have lot of different section inside. I think you will find anything you need in here. They…read morehave lot of sales and discount every day. The staff was friendly and nice. You can call them any time if you need help. They are free. When I came here I bought everything I need. I also bought 3 pieces of plant in a vase. It was so cute and its perfect to put in our tables on dining area and in our living room. The price of it was depends on the plant you purchased. Some staff help me to put it in my car. So their customer service was really great. You can come here and try this place. I'm sure you will definitely be back her over and over again. I highly recommend this place.

Was waiting for someone to help with some screws for over 10mins and didn't get any response nor…read morehelp. Wasn't even busy.

This is everything me and my wife loaded by ourselves

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JC Licht Benjamin Moore Paint & Decor Store - Naperville

3.6(15 reviews)

3.1 mi

I get lazy. Not wanting to deal with downtown Naper traffic, for yrs I've been buying my Benjamin…read moreMoore paint at the hardware store on Washington and Ogden. Last night their paint machine was broken so I resigned myself to having to come here to JC Licht instead. I cannot believe the stark contrast in service. I like that hardware store, but buying paint there sucks. You always have to try to flag someone down for several minutes and they're never paint experts. Walking into JC Licht, I was almost immediately helped by one of the several employees, despite the place being full of contractors picking up large orders. When I showed the employee what I was painting, she directed me to the paint I should be using instead of the paint I was planning to buy. Despite the fact that there were professionals waiting on large orders, my little $35 can was still valued. I was mixed and out the door in less than 10 min. I will deal with the downtown Naper traffic from now on when I need paint. That was a far less aggravating experience than the hardware store.

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

Our kitchen is starting to come together!!

JC Licht Benjamin Moore Paint & Decor Store - Naperville

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Purple Dog Records

4.0(21 reviews)

3.1 mi

A quaint little store tucked away from the busy streets of Naperville; once you walk in, you will…read morenot be able to stop yourself from coming back. The new location serves it perfect as it takes you away from reality and takes you to a whole new world. Though the store is small, it doesn't feel that way as you browse through the countless vinyl, both new and used. They offer up different sections of their store to different genres of music. Along with their great vinyl organization, they offer a clearance section filled with many good tracks. I often pick out a few clearance vinyls and discover new artists. The staff is amazing. They know they're music and are super helpful. On top of the amazing customer service, they also have something called the "Frequent Buyer Card" where you fill up the five slots and get $10 off a used vinyl. I find this a great way for customers to purchase more vinyl and expand their music taste. After a couple trips to Purple Dog, I can confidently say that 95% of the actual vinyl they sell are in very good condition (Mint, Near Mint, VG+). For records that fall below these rankings they put a sticker telling you the condition which is incredibly helpful. For the sleeve, it depends on if the vinyl is used or new. Again in most cases the sleeve is in good condition. Overall, the quality of their vinyl is really good. As for their collection, they have a heavy concentration of 70s and 80s rock. But they also have categories such as: Hip-Hop, Punk, Jazz, Metal, Alternative, and many others. Whenever I stop in, they always have new vinyl in stock and they are constantly expanding their collection on a daily basis. Overall, Purple Dog is one of the best record store I've had the opportunity to stop in. Lucky for me, it is in my home town so I will definitely be returning multiple times to purchase more vinyl. Whether you are new to vinyl or have been collecting for years, Purple Dog is the place to go to begin or add on to your collection.

Happened upon this off the beaten path record shop in downtown Naperville. It wasn't the biggest…read moreshop but it was well organized. The selection seemed to be focused on a lot of older albums but prices were decent. I didn't find anything that grasped my attention but happy I stopped in.

Interior

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New sign

Computer Greeks

4.5(47 reviews)

22.6 mi

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.

Our Store is Located at 12222 S Harlem Ave in Palos Heights.

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Fireplace & Chimney Authority

3.3(84 reviews)

6.2 mi

These guys were so helpful in getting our fireplace upgraded from wood burning to gas. They have a…read moregreat showroom with so many options. Got our fireplace upgraded last November just in time for the holidays and we have had a winter and early spring filled with nice ambiance in our den. The whole installation process only took about 4 hours from installing the gas line, putting in the gas logs, sweeping our chimney and painting the interior box. They came out a few weeks later and got our nice new glass doors installed replacing our dated old 80s brass ones. So efficient and couldn't be more satisfied!

It's been YEARS and they still haven't fixed the two holes in my floor or both sides of the fire…read moreplace on the wall left undone. I've asked several times and they always say they'll call me or come by and never do. I fulfilled my side by paying every cent I owed and they left my fireplace work undone. UNACCEPTABLE. Oohhh and they were supposed to come back and calk. Never did. Everything was just a mess.

Before

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Russo Power Equipment

3.0(22 reviews)

1.0 mi

Customer service is terrible. Guy at the fertilizer is too busy on the phone on call after call to…read morepay attention and get the order right. Doesn't treat all customers the same... with some he's extra helpful and volunteers important information. With us, it seemed he was doing us a huge favor by us shopping here. People at the cashier stations don't know if the products were brought to the front, if we should carry the box with us, if we should ask or what. Some things you grab off the shelf, some things are brought to you, some things you have to drive around to pick up. If you don't know too bad... waste 30 minutes figuring it out. In the end you're left going to this station to ask for this, to that station to ask for that. Service is slow as hell. Not pleased at all with this business.

Are they expensive? Yes. Do they always seem to have what I need? Yes, again…read more I haves used them a handful of times. It's always worked out

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51 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Karl D.

1 year ago

I had been dealing with John Guziec both by phone and by e-mail for a week. He assisted me with identifying a replacement Bathroom Vent fan as the one I had was over 25 years old and way too powerful with a 270 CFM. John recommended an adjustable model by Panasonic with three CFM fan speeds of 50, 80 or 110 that would be better for the size bathroom dimensions I had given him. On 7/8/25 I stopped in at their location in Naperville and purchased it. John was able to do a price match for me and saved me on the cost. He also suggested I hold off on picking it up due to their return policy as I wasn't going to have it installed until the fall and cooler weather. It made perfect sense on the off chance it didn't meet our needs. I would highly recommend Studio 41 for your remodeling needs but definitely ask for John his Customer Service skill are OUTSTANDING!!! Kudos for having John on your staff. Definitely a satisfied customer, Karl read more

Pat P.

11 years ago

Since we have slowly but surely updating our home, we have used Studio 41 in Naperville for several years. We were guided to them through our most excellent contractor and in particular, to Arlene Wolford. With our first project, which involved a total teardown and redo of our masterbath, we had to rely on Arlene to guide us through the process. Obviously, the showroom is fabulous and we could not have chosen a better person than Arlene to help. Arlene was very knowledgeable,patient and helpful through all three of our projects. (She even personally delivered some parts that were needed!) Working with Studio 41 was a great experience, and Arlene was always our go to person. Would recommend Studio 41 and Arlene Wolford for anyone who needs to get the job done perfectly!! Ron & Pat p. read more

Shaik K.

10 years ago

Recently we remodeled our kitchen, dining area, laundry room and powder room. We have been trying to do this for the last 5 years and were looking to work with a Designer and a Store who can help us re-design the above areas. We walked into Studio41 store in Naperville and started to talk to Mary McGowan (Designer) and she was very professional, courteous, knowledgeable, and most important very patient with us. With these qualities Mary helped us pick the cabinet style, color and manufacturer. Within a couple of days she sent us the design and we started working with her to come up with final design. Rest is history as we then picked coordinating appliances, floor tiles, counter top granite etc. We successfully completed the project and we are very happy. Great Experience working with Mary McGowan and Studio41. read more

Logan P.

1 year ago

I recently had a disappointing experience with Studio 41 that I feel compelled to share. After spending over $10,000 at the store, I returned a brand-new toilet and washlet exactly as they were delivered. To my surprise, I was charged a 50% restocking fee for both items, totaling $350. When I inquired about the high fee, the staff treated my family with suspicion, as though we were attempting to deceive them. This lack of respect and poor customer service left us feeling undervalued, especially given our significant purchase. I strongly recommend exploring other local stores that prioritize customer care and offer fair return policies. There are many alternatives in the area that are more willing to work with their customers and provide a positive shopping experience. read more

Philip S.

11 years ago

I worked with Eric Page, the manager of Studio41 Naperville, on a recent kitchen remodel for my house in Naperville. Eric and his team were tremendous in supporting me with selecting my Kohler faucets and sinks, as well as designing my new island cabinetry. Despite several of my changes on the design of my project, which required ordering new products and returning several items, Eric was understanding and focused on promptly resolving my issues and providing a good customer experience. The showroom has a tremendous variety of display products and the staff is very knowledgeable and friendly. I highly recommend using Studio41 for your next bathroom or kitchen project! read more

Al T.

1 year ago

Great customer service! I was extremely impressed with Angela Campos at Studio 41. After a few months of using a product, I encountered an issue with a defective item. Instead of asking me to contact the manufacturer, Angela took the initiative to handle the situation herself. She coordinated directly with the manufacturer, arranged for a replacement to be sent to us, provided tracking information, and maintained consistent communication throughout the process. She even followed up after delivery to ensure everything went smoothly. Studio 41 and Angela exceeded my expectations. read more

Rick W.

4 years ago

Studio 41 had a large selection of cabinetry, tile, stone, plumbing, hardware, and more! We recently remodeled 2 bathrooms and made all our decisions and selections with Jenn Brockman-Merker at The Naperville Studio 41. The guided us through the entire process with her expertise on products and design sense. The showroom is amazing and the simplicity of selecting everything at one place with a one-time delivery of all product helped to make the remodeling smooth and easy. I definitely would recommend a visit for anyone thinking of remodeling or even new construction. read more

Barb K.

5 years ago

I recently remodeled my master bathroom. My contractor suggested that I contact Arlene Wolford at Studio 41 to select and order materials for the bathroom. Arlene was an invaluable help showing me choices and making suggestions for ways I could outfit the bathroom. Her expertise and knowledge of different suppliers allowed me to select just the right fixtures for the room. When one of the sink faucets arrived from the company broken she immediately ordered the missing part and sent it right away. Arlene goes the extra mile for her customers. I highly recommend her. read more

Howard C.

4 years ago

We remodeled two bathrooms with the great support from Jennifer Brockman Merker at Studio 41 Naperville. This process started in November to allow for production and shipping of various parts of our order. Jenn worked with us through several consultations, prioritizing those items, such as the bathtub and vanity tops, with the greatest lead times. Her attention to details and design issues ensured a very successful project. All in all, it was a great collaboration with a fantastic design consultant. We love our bathrooms! Thanks Jenn!!! read more

Caryl A.

6 years ago

I was checking out tile for my kitchen backsplash and floor tile for two bathrooms and foyer. I had been to other shops that did not suit my needs or desires. I then visited Studio 41 in Naperville. The design studio is beautiful with a wide variety of kitchen and bathroom fixtures and accessories. I had the pleasure of working with Michelle Marconi, who not only had the patience to deal with my initial indecision, but also had great suggestions to help me in my decision making. She is truly professional and an asset to the company. read more

Edward L.

7 months ago

I had a great experience working with Angela Campos at Studio 41. She was incredibly helpful throughout the entire process and made everything easy from start to finish. What really stood out was how quickly she was able to get my replacement hardware handled and delivered without any hassle. Angela was responsive, professional, and clearly cared about making sure everything was resolved properly. I really appreciate her efficiency and attention to detail. Excellent customer service--I would definitely recommend working with her! read more

Lee Anne B.

8 months ago

One of our customers had an issue with a mirror being chipped. We contacted Studio 41 and received an email from Angela Campos that she will be in contact with the manufacture. Once she received information from them, she sent us an email and followed up on the eta to their warehouse. When it arrived she had the delivery department contact us to schedule delivery - Mirror was delivered and we received an email from Angela confirming everything went well. Very happy with the customer service read more

Philip K.

2 years ago

We bought a rather expensive kitchen faucet and shortly after installation, it developed a slow leak. We mentioned the issue while visiting the Naperville show room and Angela Campos was very empathetic and immediately took on the responsibility to correct the problem. We sent a video of the faucet leaking and she forwarded it to the manufacturer. She diligently communicated with us and doggedly followed up with the manufacturer until we received a replacement. Kudos for a job well done!! read more

Terry B.

9 months ago

My service rep Angela Campos has been terrific to work with. My bathroom project had an issue with a vanity mirror, and Angela first helped me get in contact with the manufacturer for a replacement piece, and she monitored the fix over several months to first make sure the replacement piece arrived intact and then that the installation was successful. It's reassuring to deal with someone who is so conscientious and professional. Studio 41 is lucky to have Angela as part of their team. read more

Jean E.

9 months ago

Angela Campos provided the best customer service I have ever experienced. She responded to my emails with lightning speed and worked hard to resolve my issue. I always knew that I had a person on my side. I just emailed her last night to say thank you once again. Here is what I said: thank you for your prompt attention, action, and responsiveness throughout. Tell your boss two things: 1) I will recommend your company to everyone I know and 2) You definitely deserve a raise. read more

Irina R.

10 months ago

I had an excellent experience with Angela Campos in the Customer Service department. She promptly escalated my issue to the vendor and ensured the faulty product was replaced without delay. Throughout the process, she kept me informed of the progress and followed up after delivery to confirm the product was working properly once my contractor installed it. I was very impressed by Angela's professionalism and how pleasant she was to work with. read more

Trish C.

11 years ago

I decided to rehab my kitchen and went to Carrie Skreens at Studio 41 in Naperville to help me design my kitchen. I sent her at least a dozen pictures of kitchen islands from Houzz and told her what I liked about each one. From all the input that I gave her, she designed me the PERFECT kitchen island in an amazing rogue blue color. Thanks Carrie, my kitchen is awesome and I'm constantly hearing that from anyone who visits! read more

Jessica R.

7 years ago

Eric P. took amazing care of us! We're DIY'ers and Eric took the time to explain installation, functions and options in detail for every component we considered. We were hesitant to stop in because we had heard Studio 41 was more expensive than other kitchen & bath showrooms/stores, but Eric killed the prices of every other place we looked at, including discount websites. I'm so happy we went to Studio 41. Thank you, Eric! read more

Deb B.

11 years ago

We had a great experience at Studio 41 with designer Carrie S. She listened to what WE wanted in our kitchen, then helped us shape and refine our project with her expert opinion. Carrie's layout was our 4th! Her excellent customer service, respect and enthusiasm for our opinions, and patience and follow-up as we worked through the alternatives sealed the deal. Great job! We are excited to see the finished project. read more

Jacki F.

7 years ago

Arlene is an amazing salesperson to work with. She helps all of my clients with selections and gets me pricing so quickly. If I'm in a bind and can't find what I need, Arlene is ALWAYS there to help me find a solution. She is friendly and knowledgeable and really took the time to understand how I work as a designer and how best she can help me while I continue to grow my business. I am so glad that I found her!! read more

Studio41 Home Design Showroom - homedecor - Updated October 2026

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Kohler Signature Store by Studio41

4.0

(4 reviews)

I had a leaky faucet that I assumed was out of warranty. (It was more than 20 years old.) So I…read morecalled and talked the support person there who suggested I call Kohler directly to get the model number and verify the warranty status of my faucet. She informed me they would be able to determine my model number so I could get the correct parts. Found out my faucet was still under warranty and received the replacement parts for free. I am shocked that a 20 year old faucet is still under warranty. Although I did not purchase anything from the store, since my product was still under warranty, I do know where I will be buying my next faucet. (Not sure when if a 20 year old faucet is still under warranty...)

The number of options in the Kohler store can be be overwhelming, but the staff (we worked with…read moreKatherine Kruzel) was knowledgeable, patient and helpful. My wife and I were able to select the style, finish, and colors that worked with our remodeling project. We couldn't be happier with how easy the process was. Plus, the quality of the products themselves is exceptional. Solid, well-built, smooth operating, what's not to love?

Di Lucca Design

5.0

(6 reviews)

Called Michelle for general questions on products and store hours. She responded with great gift…read moreideas and amazing flexibility. She even offered to meet me after hours so I could pick up my purchase and threw in an extra book for free! Customer service was phenomenal and highly recommend giving them your business. Will be shopping here again in the future!

I can't say enough about Michelle's customer service. She stayed late during bad weather so I…read morecould get an early start on a Saturday morning. She even demonstrated how to apply the wax. Di Lucca Design is THE go-to place on chalk paint.

Tuff Shed Lisle

3.2

(15 reviews)

Just stopped in to get some information regarding purchasing a shed and Bill at the Lise location…read morewas excellent!! He answered all our question, explained our options very clearly and was very patient during the entire process. Thanks again Bill!

I bought an 8x8 shed from Tuff Shed and was told it would also need anchors which are required by…read moreNaperville. I was told the anchors would be installed by the crew when the shed was built. I was given also given a recommendation for somebody to prepare the shed base, a guy named Tony. Tony quoted $1,200, which seemed very high to me, so I got 3 other quotes from Angie, which ranged from $600 to $800 and included 4x4 lumber frame. Tony agreed to $800, but argued about the 4x4 lumber. He wanted to use 2x lumber, but finally agreed. The only reason I wanted to go with Tony is because he was recommended by Tuff Shed, and I wanted it done right. I told Tony it needed to be big enough so anchors could be put in and he said he knew about that. I asked him to contact Bill if he had any questions. After the shed was built, I saw that there were no anchors put in. Bill said he didn't understand why, but would check on it. Tuff shed then told me I would need to pay an additional $220.00 for the anchors, even though I was told it was included in the original price by Bill. I paid, and when they came to install them, I was told there was not enough clearance around the shed base to put the auger type anchors in that I paid for. Instead, they put in these flimsy wire type anchors on the outside of the wood frame, into the dirt. Tuff shed would not credit me with a refund for the cheap wire anchors. I then realized just how bad a job Tony did on the frame. The entire back of the shed 4x4 is floating above the ground. You can put your foot under the 4x4 in the back. It seems to be nailed in to the 4x4's on the sides. I wonder how long it will be before this thing collapses and spills the gravel out? I let Tony know I was unhappy with what he had done, and he claimed he would take care of it. Weeks later, no word. Now I see, the cheap wire anchors are loose. There is a lot of slack in at least one of them now. Maybe the base is starting to collapse? I do blame Tuff Shed for at least part of this problem, being that Tony was their recommendation. I'm really aggravated with Tuff Shed. Yes, Bill is "Nice", Tuff Shed is "Nice". All the "Nice" people that can't seen to do their job. The strange thing is, I really like the shed. I put on the second coat of paint they left for me, and it looks good. The build seems sturdy, which is why I went with Tuff Shed to begin with. That being said, I so regret going with them. I should have just gotten quotes from Angie and had a qualified person do the base and the shed. Good luck to you if you are looking to have a shed built. Try to find a place that stands by their work, and takes responsibility for the base and shed. I will probably need to go with Angie to find somebody to fix this mess. Ideally, I would like to have the base redone, so there is room to fit the proper anchors in, and the base is not floating above the ground.

Midwest Cabinet & Supply

3.6

(5 reviews)

We are OBSESSED! I can't express enough how happy we are with our new wet bar. Irv helped us from…read morestart to finish and had the BEST ideas and advice. The design, quality and customer service are the best around!!

I love my new kitchen!! Irv and his team were knowledgeable and easy to work with!!! Thank you!!!read more

The Great Escape

3.1

(42 reviews)

Amazing Customer Service!!! Like many others we attempted…read moreto purchase a pool in 2021during Covid but there were shortages of pools and no availability for installation since they were booked out months in advance so we decided to hold off and purchase one the following winter. We ended up buying the pool in February of 2022. We worked with a salesman named Dave, he was/is outstanding, very patient and knowledgeable, a true asset to their company. We arrived fairly late on a Saturday close to closing time, Dave stayed after close and answered all of our questions, some of which were probably stupid questions but this was our first pool so we were pretty clueless. Their pool packages are priced competitively(we shopped around) and they make it easy to change or upgrade parts of the package, we upgraded our motor and stairs, another pool company we talked to made it very difficult(and expensive) to change things. We came back about a week later and purchased a pool. They got us on their installation schedule for late May which was great, we can't do much swimming in the Chicago area before May anyhow. Their installation team/company did a great job as well I might add. Here is where their customer service went from average to exceptional. Unfortunately we had a couple small issues after the pool was installed and one larger issue in the first month after installation. First, one of the top trim prices was wrong and didn't fit but Dave made sure that was handled and got me the correct part quickly. We also had an issue with plastic housing on the skimmer basket on the motor being cracked, this part is on back order but the pool is still usable in the meantime and Dave is getting me that part under warranty. We also had an issue with the control panel circuit board on the heater. I am not sure if we are just unlucky or what experiencing these issues but Dave and The Great Escape took care of all these issues. Normally I'd be pretty mad about have these types issues after spending this kind of money but I have a pretty reasonable outlook and understand that these were all manufacturer related issues, these issues were not caused by Dave or The Great Escape. This is what defines great customer service and a great company, how they handle adversity and issues like mine. Simply put they stand behind the products they sell. You can buy with confidence from this company. Anyone looking to purchase a pool(or hot tub or outdoor furniture) I'd highly recommend going with Dave and The Great Escape.

We had checked out the Oakbrook and Downers Grove stores and were looking to see additional pieces…read moreof a style we were looking at and an employee suggested the ride out to the Aurora location. We decided to take the trip and it was worth it. The Fox Vally location had the most patio future displays we'd seen and we quickly found the Gensun Grand Terrace set we were interested in. Soon after, Chris (store manager) came to answer questions for us and was very informative on the brand, including pros/cons and comparisons. His knowledge on Gensun alone sold us on the set; but his customer service working thru purchase and delivery were amazing. We had one smaller issue with delivery and he quickly offered a resolution. I would very highly recommend working with Chris at the Aurora store to anyone looking to upgrade their patio space.

Murphy Ace Hardware

3.6

(16 reviews)

I went to Ace yesterday and immediately noticed many changes since my visit in March. The shelves…read morewere full, the floors were clean, and staff was proactive in approaching me to see if I needed any help. I'm super happy about this because Ace is my go-to store for most everything they carry. Hurray!!

I love this store. Great nice friendly staff. They have e everything you could ever want and they…read morecan take you right to it from smallest to largest thing!! Love my West Chicago Ace!!

JC Licht Benjamin Moore Paint & Decor Store - Naperville

3.6

(15 reviews)

ProSource of Naperville

3.5

(8 reviews)

The very best source for tile, and flooring! The depth of options and the knowledge of the staff…read moreis phenomenal. I take my clients here who are designing new kitchens and baths and also those looking to replace their floors...none better! The range of their products is phenomenal and the expertise they bring is an added bonus. You need to check them out! It is a wholesale showroom and not necessarily open to the public, so grab your designer and get over there!

I spent thousands of dollars on materials for my home renovation. The flooring that was installed…read morein my basement by a qualified professional does not adhere to the floor. I contacted Prosource, who referred me to MSI (their supplier). They sent a person to examine the installation. Months went by, and I did not receive any information. I contacted Alex, and he told me he would send a copy of the report that day. He didn't. I let another week go by, and contacted him again. He told me he would send the report today. Once again.... nothing. I am starting on another round of renovations, and I will not allow my contractor to use Prosource. If it costs more, it's worth it to get a decent level of service and follow-up.

LL Flooring - Bolingbrook

3.2

(15 reviews)

We were price comparison shopping for luxury vinyl flooring for our basement laundry room project…read more We were on a tight budget. Most establishments prices were much more expensive so we were getting discouraged. Enter Lumber Liquidators. They didn't have a sample in stock of the style we were interested in. But they sent one FedEx no charge, which came very quickly! We loved it and called to make sure they had enough in stock. They made sure we had the rest of the supplies we needed, and helped load it into our vehicle. I will update on the quality once we get it installed, but it looks comparable to any other brands.

Helped me out in a pinch , thank you! I needed trim for the…read moreflooring and I needed it immediately. The guy made is happen .

Bales Lumber & Supply

4.3

(32 reviews)