Beautiful and quality clothes in the heart of Crystal Lake! The customer service they provide is…read moreamazing!

Just wanted to give a shout out to Sherree and staff at The clothes Gallery! A very happy 28th…read more anniversary and birthday to you. I love this shop. The fashion is sheik and sophisticated. But what really makes this boutique amazing is the staff. I always feel valued and special when I walk in. It's a fine line sales associates walk when helping a customer. These women offer fashion tips and advice without being pushy. And that keeps me coming back. Of course I usually find a unique outfit to purchase too. Thank you ladies for your fine service. ,

I try and visit Lulu's Wiggin Out in Crystal Lake a couple times a year. I live in Sleepy Hollow,…read moreso the location is near. This shop is very hip, eclectic, fun, and personable. Their primary business is wigs, primarily for woman who are cancer survivors and lost their hair from medical procedures. Therefore, the wigs offered are totally top of the line, and the owner and associates are very compassionate for these special needs. I simply shop Lulu's to browse their funky jewelry, clothing, purses, beach and mermaid décor, and new finds that Lulu merchandises! Since I always dress up for Halloween, and absolutely adore wearing wigs this one season per year - Lulu's is the store I choose for top of the line wigs. Sure, I always can buy online or Spirit of Halloween for cheap wigs, but I would rather patronize Lulu's for their unique offerings and quality. This year I had in mind a "white" bob-type hairstyle wig - similar to the wigs rock star "Sia" or "GaGa" sport. Since Lulu just started displaying their Halloween wigs, they actually checked their stock downstairs for me and brought upstairs all their "white" Halloween wigs!!! I picked the exact wig I had in mind. The big plus was that the Halloween wigs was 20% off due to the seasonal discount for Halloween!!! All "hip" woman should check this store out - their merchandise, although slightly pricier than some other boutiques, find product that is original, well-made, and simply lovely!!!

Great service. Worked to make sure wig fit right and brought out many different styles and willing…read moreand happy to bring more. So friendly and helpful

The owners are very sweet and always eager to help customers. They have high quality unique jewelry…read moreat very very reasonable prices. 10/10 recommend!

I seriously love this place and it's the only shop I'll get my Birkenstocks from. Not only do they…read morehave a huge selection of Birkenstocks but they also have a large variety of clothing, bags and skate gear! Don't sleep on this gem. I went yesterday and they were having a sale on Birkenstocks so I able to get two pairs for the price of one. The staff is so friendly and the owners are always on site and are just the loveliest people I have ever met. So don't hesitate it might look unassuming from the road but this little gem packs a lot of amazing deals in there!

A true hidden gem in LITH/Algonquin/Huntley on Square Barn…read more This should be your first stop when you shop. They ladies clothing (everything!), jewelry, shoes, purses...and home: furniture and knick knacks. You want a ski jacket and snow pants? They have them! I found a great deal on both items tonight! Thank you, Lisa, for your kind help. Be sure to follow them on Facebook to know what they currently have. Many videos of purses and such. Lovely layout. Large rectangle shaped store. Enter in the center and their great employees will greet you with a "Hello" and ask if you need any help. Turn right doe ladies clothing and apparel. Head all the way to the right and up the ramp for their coat and pants department. To the left of the checkout area is the home department. I tell my friends all the time and now I'm telling you. Please shop here first and often. Great finds in every rack! Some items still have original tags. Yeah!

I absolutely would NOT recommend this thrift shop! Dishonest , unprofessional, rude, disorganized…read moreand bias! I rarely give negative feedback especially on small business owners because I like to help and support them to thrive, apparently NOT worth my time and money!!

I went here to return a pair of boots I bought and I DID have my receipt. The bar code up top was…read moresmeared and they could not enter so they said I was going to have to take the mark down price for the boots. My receipt clearly had the price I paid for the boots and I was not about to take $7 less. The manager Jeff was extremely room and said then take them back to the store I purchased them. I answered fine but I am not buying the things I had in counter. His response was 'Fine, There is the door!!" Extremely rude person.... I was in upper retail management for a big box store managing over 250 people for 9 years and this is not how you treat customers. He should not be in management.

Great store found what we needed and fast friendly check out Prices are low too I think they…read moreremodeled as departments are moved

Great service on a busy weekend day, and prompt email response even afterhours…read more I was pleasantly surprised when I came here for a holiday event. I had struck out at just about every high-end department store you can think of, and couldn't even find a decent to try on anywhere I had gone. Gipper Prom has a large selection, with most inventory displayed on mannequins instead of just on hangers. There's no lugging around 10lb dresses, you just write the style number and color up on a slip they give you when you first walk in, and when you're done, they bring it to your dressing room. And it IS a room, with a locking door, so no worrying about that big dress leaving you exposed as you turn around. They had several associates at the dressing room, ready to help zip, clasp or adjust when needed, and they make sure the walkway is clear for you to move about. Since most people do not go dress shopping alone, they thoughtfully have ample seating and complimentary water for the poor soul you may have dragged along with you. Seating is arranged several feet behind a wall lined with mirrors, each section accompanied by a platform and appropriate lighting. The platform is likely useful for any tailoring needed, but I just used it to make my significant other nervously rate me in each of the 10 or so dresses I tried on. The staff didn't pressure you to buy, nor did anyone look at my long list of dresses like I was wasting their time or making their life terrible for no reason. The people working were friendly, and the other customers and their guests were also all cheery. Dress shopping can be a nightmare - hot, cramped, nothing fitting the way you hope, sizing not available, etc. But not the case here - and the other women shopping seemed to feel the same as me. Customers were openly complimenting each other, and the entire atmosphere was very warm. I can't rate their ability to modify or make minor fixes to beading, etc. The dress I purchased was perfect without anything needed. Overall, I was more than impressed. If you're an adult, well - clearly we aren't going to the prom, but this is a great store for many other events including pageants, galas, black tie or formal parties, or any time you can get away with being a little "extra," or are in need of a good selection of floor-length, high-quality formalwear. I will definitely be coming back!

Given the amount of $ I paid for my daughter's dress, I expected a perfect dress that was properly…read moreinspected by the staff when they bagged it up. They even told me they were taking it in the back and checking the beading and we waited a few minutes to get it. I get home and she tries it in and I go to zip it up to see beads falling off and already missing from near the zipper. Take your business elsewhere or check the dress carefully yourself before leaving. They were very dishonest with me!

Kathy is amazing. My sister and are are extremely difficult to fit. Most stores don't carry our…read moresizes. My friend recommended Kathy to me. Her daughter has extremely expensive taste so I was a little worried. However my bras are the same price or less than those at Lane Bryant which don't fit me. Kathy makes you feel extremely comfortable when she is fitting you! This is the only place I will shop for bras now!!

I'm somewhat large busted and I could never find a bra that really fit. Until I got to La…read moreBellisima. They are worth every penny. I feel so much more comfortable wearing the right size. And clothes look better too! Go Here.

Beautiful store Easy location…read moreVery helpful and friendly staff Would recommend this location.

On September 5, 2026, I went to Boot barn 4423 U.S. 14 Crystal Lake, IL, 60014 Phone number:…read more(779)-994-6500. I went to this store and was interested in a wool cowboy hat and I tried it on but it didn't fit me. The seller offered me a stretch for the hat and told me to return to the store after two days. On September 7th, they told me it was ready to pick up but I wasn't available and wanted to come the next day. When they gave me the hat, the first thing i noticed was that there was dust all over the crown and also saw that it had been damaged or hit. This wasn't there when I came to the store on September 5th. I asked for a return of my money because of the damage but they told me that they had no other hats of the same model. They told me that it was store policy that I had to either take that one, because it was custom made for the size, or not get one at all. I had never been informed of this store policy as there were no signs or communication of any kind. I didn't accept the hat for the damage I saw and asked to speak with the manager. I asked for the customer service number to file a complaint and the manager, whose name is Mia, gave it but I left the store without a hat. An employee walked up to me as I was going to the parking lot telling me that I had forgotten my paid hat, which was damaged and i didnt want it. I left the store that day without my refund or my hat. I received no help after this. I called customer service and they had told me that the regional manager would reach out to me the next day. I waited ten days without a phone call from either the store or customer service. I opened up my credit card bank to file a complaint and here's my case ID: D260917026561. The account number ends in 9655. As of October 13th, I have yet to receive any news from the store or customer service and have still not received my refund. I am also going to file a complaint with the Better Business Bureau and the Office of the Illinois Attorney General.

I cannot say enough about Jeff Rice and Decor designs! I've been working with Jeff for over six…read moreyears now both on every day decor as well as holiday. Jeff listens more than you even realize and is MORE THAN PATIENT each time I change my mind on something or add 'just a little something more' to the original plan. My evolving changes have put Jeff to the test and even tho we have come to a place where the entire house has been touched, Jeff finds a way to mix it up and surprise me each time he comes back. Thank you Jeff and Decor designs for being able to visualize and deliver what I couldn't always put into words !! You have made my place all about me and I can't thank you enough!!! HUGZ!!!

I am so lucky to have been referred to Jeff. From the first consultation, I got the feeling he…read morereally listened to me, and my vision became his vision. I cannot express the feeling I had when I returned to my home the day of the redesign. I loved every single detail! For the first time in a year (since I moved into my new home) I really felt like I was "home". I could NOT have gotten these results without Jeff! I can't wait to share his talents with my friends!