Beautiful store Easy location…read moreVery helpful and friendly staff Would recommend this location.

I went to the location in Naperville and they are so helpful here! My son ordered the wrong size…read moreboots on line and we went here to return and seek help finding the right fit! They have an amazing selection of beautiful boots and jewelry! The staff really went out of their way to fit my son with some boots he would be comfortable with! They even stayed 15 min late after closing helping him to ensure the right fit. All of the staff is so friendly and helpful!

The owners are very sweet and always eager to help customers. They have high quality unique jewelry…read moreat very very reasonable prices. 10/10 recommend!

the woman who runs the birk side is incredibly rude. I love supporting smaller businesses but she…read morewas so unkind and off putting. sad since the husband has always been delightful

Great service on a busy weekend day, and prompt email response even afterhours…read more I was pleasantly surprised when I came here for a holiday event. I had struck out at just about every high-end department store you can think of, and couldn't even find a decent to try on anywhere I had gone. Gipper Prom has a large selection, with most inventory displayed on mannequins instead of just on hangers. There's no lugging around 10lb dresses, you just write the style number and color up on a slip they give you when you first walk in, and when you're done, they bring it to your dressing room. And it IS a room, with a locking door, so no worrying about that big dress leaving you exposed as you turn around. They had several associates at the dressing room, ready to help zip, clasp or adjust when needed, and they make sure the walkway is clear for you to move about. Since most people do not go dress shopping alone, they thoughtfully have ample seating and complimentary water for the poor soul you may have dragged along with you. Seating is arranged several feet behind a wall lined with mirrors, each section accompanied by a platform and appropriate lighting. The platform is likely useful for any tailoring needed, but I just used it to make my significant other nervously rate me in each of the 10 or so dresses I tried on. The staff didn't pressure you to buy, nor did anyone look at my long list of dresses like I was wasting their time or making their life terrible for no reason. The people working were friendly, and the other customers and their guests were also all cheery. Dress shopping can be a nightmare - hot, cramped, nothing fitting the way you hope, sizing not available, etc. But not the case here - and the other women shopping seemed to feel the same as me. Customers were openly complimenting each other, and the entire atmosphere was very warm. I can't rate their ability to modify or make minor fixes to beading, etc. The dress I purchased was perfect without anything needed. Overall, I was more than impressed. If you're an adult, well - clearly we aren't going to the prom, but this is a great store for many other events including pageants, galas, black tie or formal parties, or any time you can get away with being a little "extra," or are in need of a good selection of floor-length, high-quality formalwear. I will definitely be coming back!

Given the amount of $ I paid for my daughter's dress, I expected a perfect dress that was properly…read moreinspected by the staff when they bagged it up. They even told me they were taking it in the back and checking the beading and we waited a few minutes to get it. I get home and she tries it in and I go to zip it up to see beads falling off and already missing from near the zipper. Take your business elsewhere or check the dress carefully yourself before leaving. They were very dishonest with me!

I used to bring my kids here when they were much younger back when the store was located in…read moreAlgonquin I hadnt visited the Crystal Lake location so I decided to take my kids there yesterday I was pleasantly surprised by the variety and number of items they had available My kids ended up buying quite a few things and really enjoyed their visit

I didn't realize I left a review 4 years ago with 5 stars, but I am updating my review after a…read morerecent visit. I came here to find discounted items for my kids, but YIKES! The prices here are outrageous. I actually couldn't believe the cost of everything here - you may as well just go to the original retailer.

I always stop here for fun. Interesting and fun antiques that are reasonably priced.I work at an…read moreantique mall too.

I've been to this thrift store before and have never had any complaints, but unfortunately this…read moreexperience was disappointing. I completely understand that coming in about 10 minutes before closing isn't ideal, and I was fully aware that the store closed at 6:00. I had no intention of staying past closing time. However, from the moment we were walking in they immediately turned Half of the lights off, and we were immediately told there were "less than five minutes" left, even though there was clearly more than five minutes until closing. After that, we were repeatedly reminded that they were closing. I understand giving customers a reminder, but I don't need to be told over and over again when I'm already aware of the time. What really bothered me was that at 5:55, an employee told us that they were closing, even though the posted closing time was 6:00. At that point, I knew I only had five minutes left and was prepared to leave by 6:00. It just felt like they were so adamant about getting us out that we were made to feel unwelcome for simply walking into a business while it was still open. If customers aren't supposed to come in during the last 10-15 minutes, then the store should have an earlier last-entry time posted. Otherwise, customers who enter before closing should still be treated respectfully.

I visited here the past Sunday, March 24th. I dropped $107 on 4 pieces of clothing from their sales…read moreracks. Upon paying, I was told that because I purchased from the "sales racks & that the clothing was almost free, I didn't deserve a bag as they (the bags) were too expensive for discounted clothing" It was pouring rain outside. If I hadn't already paid, I would have left the clothing and walked out. I'm a business consultant- I am fully aware that those sale pieces were written off in 2018 taxes. So, they were written off as a business loss, then discounted and sold in 2019. Not exactly FREE, and the owner had the tax write off. The bags are also a tax deduction. I will NEVER return. I hope the $2 bag is worth the bad press. I'll never understand the incompetence of some business owners. I've purchased $800 shoes for $50 at Nordstrom's and THEY give ME a bag. Such foolish business practices. Treat your store like a garage sale & you'll attract garage sale customers.

This is the cutest women's boutique with clothes, shoes, jewelry , toiletries and more. Service was…read moregreat and I purchased apparel items that were 30 percent off that day. This holiday season I am shopping as many small businesses as I can. Downtown Richmond is a great place to shop and dine!

Ooh La La is a great little resale/consignment shop. The owner is super friendly. Inventory is…read morekept fresh and relevant for the season. The shop carries women's tops, sweaters, dresses (casual, business, formal), jeans, skirts, shoes, boots, hand bags, wallets, jewelry & other accessories - even fur coats. The inventory ranges from mid to high end. Brands that I remember are AB Studio, Abercrombie, Burberry, Chanel, Coach, Deb, Juicy Couture, Loft, and Lucky Brand, Louboutin, Prada and more. You never you know what you'll find there. I've scored a couple of really great purchases in the past. Not every trip is successful, but I keep going back because I might find a gem in my next trip!

The items in this shop are beautiful and of high quality. They are also reasonably priced for a…read moreconsignment shop. That being said, the owner was extremely rude. She insulted my teenage daughter who is extremely sensitive about her body shape by telling her to wear control top pantyhose with a particular dress she was trying on so her "bulge" wouldn't show. Then she proceeded to all but accuse my daughter and her friends of coming into her store to "play dress up". I bought the dress because my daughter still wanted it, but neither one of us will EVER step foot in this woman's store again.

Great service. Worked to make sure wig fit right and brought out many different styles and willing…read moreand happy to bring more. So friendly and helpful

So I took my mom to get a wig fitting because she wanted to have some fun wigs. We had a sales…read moreclerk name, Aaliyah, wonderful, wonderful person. The lady was fabulous patient with my mom and me you know sometimes we struggle a little with mobility so she took her time she made notes. She wrote everything down so we come for our next visit. It'll be easy for my mom to eliminate the things she didn't like because she narrowed it down to a couple, and that way we can retry them on and get a better feel for what is going to be a good fit for her but the sales clerk was fantastic so patient so kind easy-going assisting with color look shape style I can't say enough about how wonderful this girl was I highly recommend if you are in need of some wig For Fun for health for whatever your reason is this is a good place and they had so much cute stuff in the store. Definitely worth going to shop the store had the cutest accessories. They had cute clothing just fun store overall, so if you're in the area check it out.