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    Carter’s Oshkosh

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    2 years ago

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    Kohl's

    Kohl's

    2.5
    (25 reviews)
    1.1 mi
    $$

    The evening I was in this Kohl's the place was a mess; clothes thrown over the racks, pillows on…read morethe floor and shoe boxes everywhere. My soul reason for stopping in was for their Amazon return. When I approached the Amazon return area I read a sign that said, "Go to Customer Service". Not convenient, but doable. The line at CS was 9 people deep and only one person could/knew how to process Amazon returns and I was told she would be back after her break. I waited 15 minutes while all 9 of the people in line were processed, plus more some more, then there we stood. Two CS who could not/would not do Amazon returns, waiting on an employee that was on break. I understand employee shortages, but how about cross training those that do show up for work?

    I went to this Kohls to make an Amazon return and was met with very poor customer service. It was…read morenot clearly marked where to make Amazon returns, and when I was directed to the right spot, the employee was unhelpful. I set the package on the counter and said I needed to make a return, and the associate just stared at me without saying anything. I finally asked if I just leave it there or what, at which time I was informed that I needed a QR code, which I was not provided by Amazon (I was given a shipping label- that does have a QR code on it). The associate said "I guess you need to go to UPS or something then" and was no longer helpful. This experience just cemented my limited desire to shop at Kohls.

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    JCPenney

    JCPenney

    3.0
    (29 reviews)
    0.9 mi
    $$

    Had the worst experience May 8th with Natalie. I had a full head of hair upon arrival. I requested…read morelayers and feathering to give me some volume and help with pulling it back out of my face on the sides. I was clear on what I wanted. She never heard of feathering. She calls it blending. She never heard of the Farrah Fawcet cut I wanted. Before going to shampoo area I showed her a couple pictures of what I wanted. I told her my hair is curly and she would have to spray it with water as she goes as it dries fast. She replied we will dry cut it. I also mention a bad cut I previously received there in the past with the women using razors on my thin hair. She agreed not razors, helmet style or bob for me. I watched her do a huge straight slice right above my ear and started shaking. I told her I was shaking. She then pulled out the razor and asked for permission to use it. I guess I figured she needed help with the thick long hair and said ok. Big mistake. She hid her mistake. So the sides were now short and the back straight and long. She would barely give the mirror to me to see her work. She had me facing a customer on the side of me for a long time. So uncomfortable for me. I kept looking at the 5-7" cuts of hair on the ground. When she asked me how much I wanted off in the very beginning I replied 2", no more than 3 due to the layering I wanted. When she said she was done I said I didn't want the back all one length. She took a couple cuts into the back and again without a word about her mistake she ran for help. I pushed myself with my feet to see it in her big mirror and grabbed the hand mirror. OMG total destruction. I told the hair dresser that came that we have a difference in the meaning of feathering and layering. Natalie called it blending. I call it a feathered and layered haircut. She was not helpful about that and said it should have been wet. I replied that's what I said. Natalie denied it. The new girl was going to take over but I I jumped out of the chair and said "we are done here". I went to different salon for help. She told me there were no layers and I have a botched shag. She didn't want to touch it until it grew. I went to see about hair extension. Very expensive and I can't have them as I am allergic to plastic. I am devastated. Probably wig time. I am crushed. Beware of young new girls and don't go walk in. Call ahead and get a seasoned hair dresser if you love your hair.

    I was walking through the store on Friday, December 19th. by ANA to see a worker getting yelled at…read moreby one of the what looked like managers. mind you this girl look as if she was no where near the managers age. She looked visibly uncomfortable and the manager was just unbelievable. I feel that this should be done in private and not in a place where customers can witness this type of behavior coming from management. not only has this happened once but multiple times i have seen or heard something happen like this with other individuals who were also working. one even came from The general manager Beth she had gotten in mutiple individuals faces yelling at them when they clearly looked as if they were doing their job and this is something a manager should not be doing as i would due to my old type of businesses and establishments that i have for.It is extremely dishonoring to see that this is happening to children who are only in their teens who choose to have a job and who choose they feel the need to be respected in order to continue doing their job. i've bought from this establishment for many years and i feel deeply uncomfortable to go there again due to this behavior yet again.

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    Carter’s Oshkosh - childcloth - Updated June 2026

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