The ladies at the front desk last week were so kind. They helped my mom with an online order. They…read morewere actually the ones who brought it up because she didn't find the jacket she was looking for. Very helpful option.

Lovely store, beautiful merchandise, and amazing service, particularly my recent experience, very…read moreprofessional, but yet very understanding, and willing to help in my request, went above and beyond. They excel in casual, dressy, and business! This is my first stop whenever I have an important event or need new business clothes. A great adventure in styles...awesome sale items always available. Such a large variety of clothes. An array of styles in all sizes at affordable prices! I love a store that puts customer experience first! Clean store, convenient location! that's what will keep me coming back to this store. Thank you!

Thanks to Joe for all of your help! We visited Men's Wearhouse in Crystal Lake to get my husband a…read morenew suit for our nephew's upcoming wedding. When he selected a suit that he liked, our salesman Joe told us that he can pick out another suit for free! When my husband chose one off the rack, Joe said that for the equivalent of the suit we were purchasing, my husband could choose a custom made suit. He didn't have to do that - he could've let us walk out with a lesser purchase. He took a lot of time to make sure everything was just right with both suits and all of the accessories.Because of his stellar customer service, my husband wound up getting two suits, two ties, two dress shirts, two pair of shoes, a belt, and three pairs of socks! Joe even went out of his way to pick up one of the pairs of shoes at a different location. Again, thanks! The only reason I am not giving them five stars is because when it came time to get dressed for our nephew's wedding, we discovered that they neglected to put the belt in our bag. My husband had to go the day of the wedding to pick up a random belt because they didn't have the correct one in stock. They gave him a belt to get through the day, but it wasn't the right color or size. All in all, a very nice experience with a snafu or two, but we will definitely go back!

CL Men's Wearhouse is top notch. Especially Nick. Definitely my go to for my tailored suits!read more

I used to bring my kids here when they were much younger back when the store was located in…read moreAlgonquin I hadnt visited the Crystal Lake location so I decided to take my kids there yesterday I was pleasantly surprised by the variety and number of items they had available My kids ended up buying quite a few things and really enjoyed their visit

I didn't realize I left a review 4 years ago with 5 stars, but I am updating my review after a…read morerecent visit. I came here to find discounted items for my kids, but YIKES! The prices here are outrageous. I actually couldn't believe the cost of everything here - you may as well just go to the original retailer.

I love the brands they have here, Coverse, Vans, Dr. Marten's, Puma, Adidas, Cole Haan. There's…read morejust not enough wide sizes for my Flintstone feet. The prices are okay, mostly better than going to the mall. Service is relatively non-existent, but I like it that way. I'd rather take my time and not feel rushed.

Well stocked store with many different options. We were in search of children boots and found…read moremultiple choices. We also purchased a pair of gym shoes. Thank you for making our journey a success!

Great service on a busy weekend day, and prompt email response even afterhours…read more I was pleasantly surprised when I came here for a holiday event. I had struck out at just about every high-end department store you can think of, and couldn't even find a decent to try on anywhere I had gone. Gipper Prom has a large selection, with most inventory displayed on mannequins instead of just on hangers. There's no lugging around 10lb dresses, you just write the style number and color up on a slip they give you when you first walk in, and when you're done, they bring it to your dressing room. And it IS a room, with a locking door, so no worrying about that big dress leaving you exposed as you turn around. They had several associates at the dressing room, ready to help zip, clasp or adjust when needed, and they make sure the walkway is clear for you to move about. Since most people do not go dress shopping alone, they thoughtfully have ample seating and complimentary water for the poor soul you may have dragged along with you. Seating is arranged several feet behind a wall lined with mirrors, each section accompanied by a platform and appropriate lighting. The platform is likely useful for any tailoring needed, but I just used it to make my significant other nervously rate me in each of the 10 or so dresses I tried on. The staff didn't pressure you to buy, nor did anyone look at my long list of dresses like I was wasting their time or making their life terrible for no reason. The people working were friendly, and the other customers and their guests were also all cheery. Dress shopping can be a nightmare - hot, cramped, nothing fitting the way you hope, sizing not available, etc. But not the case here - and the other women shopping seemed to feel the same as me. Customers were openly complimenting each other, and the entire atmosphere was very warm. I can't rate their ability to modify or make minor fixes to beading, etc. The dress I purchased was perfect without anything needed. Overall, I was more than impressed. If you're an adult, well - clearly we aren't going to the prom, but this is a great store for many other events including pageants, galas, black tie or formal parties, or any time you can get away with being a little "extra," or are in need of a good selection of floor-length, high-quality formalwear. I will definitely be coming back!

Given the amount of $ I paid for my daughter's dress, I expected a perfect dress that was properly…read moreinspected by the staff when they bagged it up. They even told me they were taking it in the back and checking the beading and we waited a few minutes to get it. I get home and she tries it in and I go to zip it up to see beads falling off and already missing from near the zipper. Take your business elsewhere or check the dress carefully yourself before leaving. They were very dishonest with me!

Having a LL Bean in South Barrington is so nice and convenient! The store is very large and has a…read moregreat inventory within all offering departments. I visited to look at their shoe department for a holiday gift. Don helped me and I could not have nicer things to say about him! He got me a variety of bean boot styles, heights, and sizes to try on to truly see which I liked best. After my research was complete, he found us back in the store to have me try one more boot that had my preferred size, width, height, and was on major sale! He never applied pressure for me to buy and actually recommended I put it on a hold if I wanted to think about it. He made sure I was well informed of my options and went above and beyond for me. I ended up coming back Sunday and bought the boots! LL Bean has some great products where I've bought blankets, flannels, sweaters, and slippers previously but Don's service was some of the best I've experienced in a while.

Yesterday my wife Jenny visited her favorite clothing store and purchased some slippers and a…read morehoodie pullover. Today she realized that she was missing one of her earrings, so we looked all over the house, but couldn't find it. After thinking about it, she thought that she might have lost it when she tried on the sweater in the fitting room, so she decided to go back to the store to find out if anyone had found it. After looking in the dressing room, she was offered assistance by an employee named Cathy,. After explaining her problem, Cathy told her that someone had found her earring late yesterday afternoon, and that it had been secured for her. We are very grateful for the help from Cathy and whoever else had found her earring! Thank you SO MUCH! John & Jenny