I have nothing but wonderful experiences at Nordstrom Rack Algonquin, and its all thanks to Tracy,…read moreone of the managers. It's not just a one time thing-every time I visit, especially in the mornings, Tracy is there, and she alway goes above and beyond. She makes the entire shopping experience so personal and enjoyable. This location is probably the best I've ever been to. I always leave with a smile, and I give five stars to Tracy every time! Sue O.

Decent size and lots of selection. Prices were very reasonable…read more Fitting room area is very clean and there are a lot of fitting rooms.

I have loved coming here, finding unique clothing pieces! The owner Karen is just wonderful. She…read morewill help you find the cutest things and help you with outfits. I have also worked with another person who works there and she was equally as amazing. I now have 5 or 6 pieces from there and they are in regular rotation in my wardrobe! I always try to stop by to see their new stock and Karen just chooses the best selections that really suit so many styles. You can also score some great deals there from the clearance racks! I have found a few amazing pieces that I almost feel bad about since they were worth so much more than what I paid for them. Def check this place out and shop local :)

I was visiting my sister in Chicago and she had a wedding to attend. She needed a top so we happen…read moreto find this wonderful boutique which had many beautiful pieces. Karen, the proprietor, was friendly and very helpful with assisting my sister. The prices are reasonable. The place is clean and inviting. Ladies, treat yourself to a wonderful collection of beautiful clothing.

This was truly one of the worst shopping experiences. I'd say hire more woman of color but I know…read morethis company is too racist to do so. I walked in and was not greeted by anyone and as I was walking around I noticed that the workers were only greeting and helping out white women. SHOCKER! Anyways, don't go here unless you wanna feel discriminated.

This little gem always has what I need. Any time of the year, you can come here. Their employees…read moreare kind and helpful without being pushy. Been shopping here for several years and have never been disappointed. Shopping with your man? There is a bench back by the dressing room for him to sit and wait while you shop. They sell: Jewelry Scarves Tank shirts Tops Bottoms Be sure to check their clearance racks for special finds for cheaper. Join their mailing list to be in the know of upcoming sales and specials all year long.

Ashamed they gave my mom who's disabled a fake $20. We went back to the store after we found out it…read morewas fake. When we spoke to the manager about what happened. She looked at the store video and said she couldn't tell on the video if the 20 dollar bill she handed back was fake or real. She told us to contact corporate. I've contacted corporate multiple times. I've heard nothing back. Own up to your mistakes.

I have never had any problem at any Ross Dress for Less store. The clothes are always super…read moreaffordable, the staff is always so nice, and the facility is always super organized. I appreciate stores like this. I bought my entire summer wardrobe for under $270 and looked great for the whole summer. I give a big thank you to Ross Dress for Less!!!

I absolutely would NOT recommend this thrift shop! Dishonest , unprofessional, rude, disorganized…read moreand bias! I rarely give negative feedback especially on small business owners because I like to help and support them to thrive, apparently NOT worth my time and money!!

Definitely, yes! Every employee that works there (including the owner and her son) is extremely…read morefriendly and kind! Always a smile on their faces! Can't think of a better place to shop!!! Such a fun store! Lots of beautiful items for the house and gorgeous clothes to choose from! Prices are great too! Actually, it's my very favorite place to shop!!

Went here with my daughter to look for a Homecoming dress. The ladies that work here were very…read morefriendly and very helpful. They were not in our face the entire time we were there which was a nice change from some of the other stores we shopped at. The music is kept at a pleasant level which was nice for this old mom.

I haven't shopped here in awhile, but I wanted some new jeans for a party! Jeans for me is like…read moreshopping for a bathing suit, awful!! I can never find any and I leave with nothing and disappointed!! Jessica at this Maurice's changed all that. She was super nice and extremely helpful in helping me find exactly what I needed for my body type !! She never made me feel awkward or embarrassed! I have to say I will continue to always get my jeans there !! Among others really cute clothes !!

I was a loyal Banana Republic shopper until I discovered this store. Great styles for professional…read moreand casual attire alike. The service at this store is phenomenal. I've been to this store 3 times and the staff is so attentive and friendly. I really enjoy shopping here.

Don't expect to be helped at this location if you're not a middle aged white woman. I recently…read morevisited this location to find an engagement outfit. I had $500 to spend and I was hoping to get some style tips from the staff. I visited on a Wednesday around 1 (there was 1 other person shopping in the store and 2 employees). I wasn't greeted. I was stared at. No one asked me if I needed help or what I was looking for. One employee was helping the other woman (another older white woman) and didn't bother to check on me. A white middle aged women walked in a few minutes after me and the two employees flocked to her and asked her several times if she needed assistance. I will not be returning to this location.

I walked into this store letting them know I had a VIP event, and I need a dress! I found a few I…read moreliked on the floor but I literally felt like Pretty Woman when they kept bringing me dresses after accessing my style! WOW! I came out and showed them the dresses as I tried them on, and they helped me find the perfect dress! I was only there to buy one dress but I got 2 because of the amazing service and recommendations! Also bought jewelry and accessories! Thank you for making me feel like a celebrity! I feel bad that other people did not experience this service in the reviews, maybe time to access employees and what they can bring to the table!

I frequent Express, mostly the Woodfield location but decided to go to this location yesterday…read more This locations selection isn't as big as the others but it could still get the job done. Sighs... the ladies in the store are nice and very helpful, HOWEVER, there is a male (dark hair) that was working on 1/29/21 that was very impersonal, a bit rude, and I felt very rushed when I was trying to ask him questions about my purchase and points. I've never had this type of experience at an Express location. Typically I will respond to such behavior but it honestly caught me off guard and I wasn't ready. Because of this experience I do not recommend this location. I shop a lot (so my husband tells me) especially with Express, but I will not Spend 'MY' money where it's not valued and/or appreciated. Better luck next time, but there won't be a next time for me at this location.

Went inside a Tilly's in Algonquin, IL for the first time since my son wanted to shop there. When…read morewe entered the store, we were greeted by an associate name Naiya (i believe) and was very friendly. Walked around the stre to shop and all the other associates on duty were the unfriendliest I have ever met! I was browsing through a sale rack and two customer service associates were chitchatting by the sales rack and did not even move and continue on with their chitchat. No smile, no excuse me, no anything. On the way to the cashier to pay for my stuff, I passed by another male cs associate with no smile, no anything. Are they not happy to be working at the store? Before I left, I approached Naiya and told her she is the only one associate who is friendly and welcoming at the store, the rest needs to find another job!

Went in yesterday looking for converse sneakers. I was immediately greeted with raucous laughter,…read morelots of girlish giggles and lots of activity in the middle or the store. I found what I was looking for on a display near the entrance of the store and I was pleased. I selected 2 pair of Converse, one of each high and low tops, and went looking for a sales person to help me get the size I needed. I walked past the small crowd of gigglers while looking at them to see if they worked there, clearly holding the shoes I needed assistance with, and got no response. I walked all the way to the back of the store to see if there was an associate to help me find the size shoe I had picked. Saw no one there. Finally after about 5 minutes, I walked to the register line and asked a charming young lady with long dark hair if she would help me find the sizes I wanted. In the meantime, when I was next in line, another sales staff came behind the register to assist with checkout with a huge smile on her face. I saw that she was the same one I had walked past looking for someone to help me when I was ignored. The other staff member came around from behind the counter with a great demeanor and huge smile and went to the back room to get my shoes. When she came out, I casually told her that if there is a manager in the store with other staff, they need to be more aware of customers entering the store requiring assistance. She retrieved my shoes and went on her way. Within a few minutes, the manager came up to me while I was beginning to try on my shoe and told me, "If you have anything to say to me, you need to tell me directly and not my staff!". I calmly told him that he might want to be more aware of customers coming in looking for assistance and it is always possible that someone coming through the door could be a 'corporate' to check on the store and its staff. He then proceeded to tell me, "Don't tell me how to do my job!". I switched the subject as I saw that he was getting more belligerent with me to an issue with a coupon that I was supposed to get, 20% off my first order with no indication that it was online only, and was told that he doesn't have that responsibility to offer such a discount, it was corporate responsibility. He walked away without saying anything after that. If this is how they, you Tilly's, treat their, your, customers, then they, you, can keep it. A simple "I apologize" would have gone a long way to ameliorate the situation and this review on Yelp would never have been written. I will never recommend this store to anyone. In fact, I will do everything I can to dissuade anyone I know, and don't, to ever shop here. Staff needs to have some sort of uniform or logo on their clothing to indicate that they are indeed staff. They also need retail sales training as they are pretty much dunderheads except for the one brunette staff member who was very good at her job. (She should be manager!) I could not distinguish customer from staff. This is no way to run a business. If I could give this store a minus rating, 2 of its staff members incl the 'manager' in particular, I would. Sad and sorry store that you have Tilly's. You need to get your 'manager' who was more like an idiot with a giant chip on his shoulder to a management training course, or better yet, hire someone who actually knows how to do their job. Loser of the highest caliber. I was in the store on Sunday, 2/12/23 and checked out at 4:42:21 PM. Store: 00156 (Algonquin, IL) Assoc: 145269 (blonde who gave me the cold shoulder at checkout, who happen to be one of the 'gigglers' who ignored me in the group when I first walked in.) Transaction: 024369 Reg: 2 Good luck with this bunch. Better yet whoever is reading this, find somewhere else to shop as they don't much know or even care about customer service and will snap back at your questioning their authority. Bad business practice here. Don't know why it says I am in San Francisco, CA. I'm in Illinois.

Never had a bad experience here from renting to buying. Picked up a new sports jacket, and the guy…read morei was working with was really helpful. I ended up getting a beautiful one off the sale rack, which he actually found. Super happy with todays visit! ***Edit, Lauren - who responded if you ask the gentleman who was helping the tattooed guy, he'll remember me... tell him thank you. I'll actually probably be back to buy another, just because. Lol.***

My experience was great for my Tux rental. Had an issue and they went above and beyond to take…read morecare of it. I would come here again.