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McHenry, IL

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O'Reilly Auto Parts

5.0 (1 review)
Open • 7:30 am - 10:00 pm
Updated a few days ago

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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3 years ago

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We've been well served by Northtown for over ten years. We trust Northtown with our safety checks,…read moreregularly scheduled maintenance and oil changes, tire repairs, tire purchases, brakes, exhaust, engine, transmission and electrical repairs on multiple vehicles. We've never had a concern about the quality of the work or the fairness and value of the investment for each visit. Larry and the rest of team Northtown always help us to decide what is required for safety and if/which repair is justified for our intended use of and expected remaining ownership for each vehicle. Before any road trip we schedule a visit to make sure all is safe. Our lives depend on it. We recommend Northtown without any reservation.

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

Auto Outpost North - How's your holiday shopping going? In case you haven't heard, Auto Outpost-North Inc is great place to find that amazing gift you can't get

Auto Outpost North

(26 reviews)

I strongly advise avoiding this dealership at all costs. My experience was nothing short of…read moreappalling. They seem to have little to no understanding of customer satisfaction and appear to thrive on selling cars with preexisting issues. When you contact them to address these problems, it becomes clear that their true intent is to profit from your misfortune. They are well-versed in their legal rights and clearly know how to exploit them, walking the fine line of what they can get away with. Promises made during the sale quickly turn out to be empty, leaving you feeling deceived and powerless. The behavior of the individuals I dealt with, specifically H**di and Jo*, was deeply unprofessional and outright disrespectful. Instead of addressing concerns, they resorted to projecting their insecurities onto me as a customer--calling themselves "pieces of sh*t," hanging up mid-conversation, and even handing the phone to other "customers" to insult me. There's also a potential violation of two-party consent laws, as they may have recorded conversations without my knowledge or agreement. They later attempted to use these recordings as a form of intimidation, which is completely unacceptable. (The last statement is alleged, but I do know that they decided to let to me know, mid-conversation, that they are recording our conversation. And you think this is an internal system....it's not. It was done on a personal cell phone). This business epitomizes every negative stereotype about "used car salesmen." If there were a negative star rating, this dealership would deserve it. They prey on customers, overcharge for their products, and deliver some of the worst customer service I have ever encountered. Save yourself the headache, frustration, and financial loss. Take your business elsewhere.

I highly recommend Auto Outpost North. I have purchased 2 cars & love them. I have had no problem…read morewith them & actually traded in the last one for the new one. I worked with the owner, Joe Perlin, who was great. One of the running boards isn't working properly & he is replacing it. If you are in the market for a new vehicle, go look at what he has. They are beautiful cars, reasonably priced.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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