Had scheduled Matt for a job for a stripped bolt in my cylinder head and a stuck woodruff key on my…read moretiming belt sprocket he was able to help me out quick! Even gave me tips & tricks on ways I could handle a job like this next time if I ever need. definitely will be having Matt as my personal mechanic as he is very nice and trustworthy mechanic .

would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

Took my car to B&B today for new brakes and a once over before taking my car on a long trip. I was…read moreblown away by this place. It came highly recommended by a friend and it did not disappoint. Professional and thorough. I will definitely use them again!

B & B might actually stand for Better & Best...just saying. Everyone, from the front desk staff to…read morethe shop crew to the owners, is incredibly kind and knowledgeable. I live downtown but willingly drive an hour and a half or more just to get my car serviced at B & B because I know it will be done right the first time and at a fair price. Since my drive is long, I often end up waiting in their lobby, and I always have fun conversations with Cody, Rachael, and Phil. The B & B team consistently goes above and beyond to ensure the job is done perfectly, which I truly appreciate. They really are better than the best!

Great customer service. Honest and reliable. Thank you for fixing my suspension so quickly…read more Highly recommend.

If I could give 10 stars I would!! These gentlemen never let me down! They do amazing work and have…read moregreat prices. They are quick and always have availability to get me in with in a day or two. I can't say enough great things about the Velasquez company. Oh top of being the fastest with the best prices the men that work there are so friendly and knowledgeable! So don't sleep on this place!! Best bang for your buck!

Always have given great service when ever I've need it just make an appointment I trust Joel and…read moreJohn with any issues my truck may have

Joel and John are the best!! We've trusted all of our vehicles, my childrens' vehicles, and my…read moremom's vehicle to Butch's for the past 15 years. There's been times that we've called, he has told us to swing by right away, and will fix a minor issue right away - NO CHARGE!! This has happened at least three times. Be forewarned, however; with two incredible mechanics, they get backed-up quickly. Sometimes you need to wait a week or more for an appointment so plan your emergencies accordingly. All kidding aside, Butch's Auto will treat you with respect and will tell you when something needs to be done right away or if it can wait until you get your tax refund.

I'm so glad I found these guys. I've been taking my car here for the last few years. Yesterday I…read moretook my Honda CRV to the dealership for recall work. They tried to tell me that brake, trans and differential fluids all needed to be changed immediately and of course, they wanted to do it. When I picked up the car they admitted that the fluids "just needed changing". Took the car straight to Mitch at Morrie & Sons, who found everything in order, no fluids were low or needed changing at all. It's really nice to know there are still honest mechanics out there, and it's a bonus that he's right in my neighborhood.

very honest mechanic shop that I trust. They almost always get our cars in and out quickly and at a…read morereasonable price. there are I go to repair spot and I highly recommend them.

I have been going here for 20 years. They are honest, and competant and they are very kindread more

Have known the Nye family for many years great people and they have done a great job on my car as…read morewell

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

I am actually a heavy equipment mechanic but prefer to not work on cars after doing similar work…read moreall day. I totally trust these guys and have been taking all my cars here for years and honestly never felt they try to take advantage of me. If I did I would remove my car and leave a poor review. They may be a little more expensive than some but I think you pay for what you get. In my industry we have a sign in out office that reads fast, cheap or good... pick two because you can't get all three. I have tried another shop in McHenry a few years ago that a friend recommended. The car was there for 3 days and I called because I hadn't heard anything. They stated that they were going to look at it the next day ( 4 working days later). I picked it up and brought it to North Town and was driving it two days later. I really have never had a bad experience here and do trust them.

I needed a blower motor replacement & he's a lifesaver! Moved my appointment almost a week up, much…read moreappreciated! Speedy service! I will be back for all my other mechanic needs! He has reasonable prices as well!

Extremely responsive, friendly and great to work with. I will definitely use Harris Automotive when…read moreI am in the area.