I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

I am actually a heavy equipment mechanic but prefer to not work on cars after doing similar work…read moreall day. I totally trust these guys and have been taking all my cars here for years and honestly never felt they try to take advantage of me. If I did I would remove my car and leave a poor review. They may be a little more expensive than some but I think you pay for what you get. In my industry we have a sign in out office that reads fast, cheap or good... pick two because you can't get all three. I have tried another shop in McHenry a few years ago that a friend recommended. The car was there for 3 days and I called because I hadn't heard anything. They stated that they were going to look at it the next day ( 4 working days later). I picked it up and brought it to North Town and was driving it two days later. I really have never had a bad experience here and do trust them.

I needed an oil change and didn't have time to go to the dealer. Knowing my dad always used…read morevalvoline when he used to change oil I gave my local shop a try. I was in and out within 30 min with no appointment. Prices were competitive with other local shops. The staff was very friendly. I'll be back.

Been a customer with four cars being serviced at this location . Took my daughter 's car in…read moreyesterday for an oil change . $91 for an oil change . Went to counter to pay .... Extra charge for filter , which I was never told . $15. They said it was a special filter for her car . Ok - they didn't order it or anything . Charged extra for them using 6 quarts instead of 5 quarts . I was told nothing about these extra charges when I brought the car in only at payment . Disappointing as I felt like the two people working were very anxious talking about the price at check out . I asked why I wasn't told about all the up charges . No response but both workers shrugging their shoulders . Called the Hyundai dealer when I got home and I could have gotten an oil change for a total of $69.99 So much for me trying to use services locally . Won't return to service our 4 cars . Sorry

I've had my daughter's Volkswagen beetle repaired here as well as my sons Toyota FJ…read more Ken is easy going but more importantly, he not only gets the repairs right but he gets them done remarkably quick. I've never had such luck with auto repair shops and highly recommend them.

From start to finish GLA in Lake Villa was great with getting my vehicle repaired asap. Super…read morefriendly, spot on with immediate responses and fast turn around time. Highly recommend!

I just left Strickland Brothers (they used to be Mchenry Lube Express) and Jeff and his crew were…read morefantastic. Full synthetic oil change in less than 10 minutes was outstanding. They also give a discount to nurses, teachers, ff, cops, medics, police etc. I respect a business that is willing to support their community. I will be returning and I'm telling all my friends. Thanks!

Staff are always friendly, professional and never try to pressure you into other services. I'm…read morealways in and out in 10-15 minutes. Shop uses mostly Valvoline oil and filters, which are consistently good. They also let you stay in your car while they do the work, which is VERY nice! Highly recommend!!!!

I had my oil changed at this location and shortly after noticed a panel dragging on the ground when…read moregetting on the highway. The technician claimed he didn't touch the panel to perform the oil change. yet they jerry-rigged it with a zip tie rather than ordering the correct part or offering to replace it when I brought the vehicle back in for repair. They took no ownership of the issue and didn't even apologize. I've serviced both of my vehicles here for years without a single problem, but the moment an issue arised that they caused, they refused to take responsibility of it and offered only a half-assed fix. If it wasn't their fault, why would they even touch the panel to fix it after I dropped it off. I will no longer be bringing either of my vehicles to have them serviced at this location.

This was my second time trying this local shop. The first time the employees were kind, price for…read morean oil change was reasonable compared to others. Great experience. The second time was the polar opposite- I took my car and left. 1) $50 markup from less than two months agoz Never gave me a heads up when I made appt. Not just passing the cost of oil on to customer, marking it way way up. 2) The owner? Was unkind, combative, and aggressive when I asked for an explanation. He was downright rude. This is how you lose business. Found a great place nearby on 45 in Lindenhurst, very reasonable and nice people!

Amazing staff and everything went smooth. Never even had to leave my truck which is the best part…read moreevery single time.

They were professional and kind. The tech checked that my oil wasn't due for an oil change yet and…read moreinspected the oil condition and level just to be safe. They checked my other fluids and air in tires. They didn't charge for their service when other businesses would have taken easy money. I recommend them for their professional behavior, kindness and integrity.

Fast efficient and reasonably priced. I take my truck in Corvette there. No need for an…read moreappointment. I was helpful and friendly.

Quick, friendly and efficient service at a fair price. Clean and comfortable waiting room.read more

Very fast, professional service, and great prices. Always friendly staff in the garage, and behind…read morethe desk.

I usually do my oil changes myself but was nursing an injury so I decided to try Lube Plus. They…read moredid the work in record time, but I was SHOCKED at the price. I did get synthetic but it was double what I pay to do it myself. Maybe it's the going rate but $89 seemed crazy for an oil change.