I was driving on NW Hwy and I saw Valvoline workers holding signs that said $19.99 for an oil…read morechange. It was their grand opening special. So I ended up taking 3 vehicles in for service. I was allowed 1 drawing from their fish bowl per vehicle and I won (buy one wiper get one free), (one free tire rotation) and the grand prize (4 free oil changes). They were the nicest people. It was the best day ever. I will be back for sure.

Quick service! Helped with everything from wipers to Oil change. Would recommend the Crystal lake…read moreshop!

I went in today for a full oil change. I left with a new…read morecabin filter and a coolant flush. I am a mechanically inclined person and with that I say this: Bob and Sergio are 100 percent trustworthy. They have combined experience that includes working for other shops. Take 5 makes it way easier than Jiffy Lube for fluid changes. You don't have to get out of your car! And I saved money today by going there! Kindness pays too. Thank you gentlemen.

Leo and Sergio were highly professional, answered all the questions I had regarding the service,…read moreand had a smile on the entire time I was there. While the service may be pricy. You can't beat a 10 minute oil change. I was extremely happy with the service and I will definitely be coming back for my next oil change.

I'm honestly getting sick and tired of companies charging a 3% surcharge for purchases made with a…read morecredit card... especially when they suggest that I can "save 3%" by using a debit card. I've been a customer here for almost a decade, but I am FIRMLY committed to no longer doing business with anywhere that charges this 3% fee instead of simply including it in their prices. Also, the 3% surcharge is not mentioned anywhere on the written estimate I was given, and wasn't point out until after the work was done and I was about to pay. Then, after I indicated that I wasn't happy, I was told by the guys working the desk that EVERY shop in the area is doing this. So I decided to call, and after 5 shops that are all within 1 mile of this shop, literally NONE of them are doing this. Don't get me wrong. I like the guys at Douglas. But Even more than that, I really don't like being lied to. I won't be going back.

Stay away from this place if you like your money. Over…read morepriced and lousy service. I found out after they ripped me off I could have gone to any other mechanic and got the job done for half of the price.

Stand up guy Rick is. I fix my own cars but come here when I can't or if fix may be too tough for…read moreme as I don't have a lift.

Great local place for your vehicle repairs and tune ups…read more Tired of over priced repairs at the dealership? So were we and that's why we now bring our vehicles to Ron's Service. Call ahead in case they are busy. Otherwise, they will tell you to drop off first thing in the morning and pick up by 12noon. Great idea. Don't mind if I do. This is a no frills business. No waiting area. No tv. No popcorn. You get the idea. But they DO an excellent job on vehicle repairs, oil changes. They do the work honestly and at a reasonable price. Every time. Our only regret is that we've only been using this service for a couple years. We should have come sooner. #ThankYouThursday2021

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

Went back for tires for my Benz SLK. Did a great job. Nice folks. Fair price. My go to for tires…read morenow.

Hi,the service at this location is UNMATCHED. The staff was Friendly, knowledgeable, great Value…read moreand the service requested is the service I receive. I will definitely return.

Misquoted me. First $60, then $120 then j got here and made me pay $200. Made an appointment for…read moreme at 9am. Didn't get me in until 10am. Told me 1hr. Now they say it will be 1.5hours. I've been here since 855am and now it's 10:22am and they say it will be 1.5hours. Complete bunch of liars, theives and mismanaged individuals. I saw them all walking around driking coffee, laughing it up while I sat in my car waiting to start the appointment they scheduled for me at 9am. Then they said the reason was because the mechanic found out about a webinar he had 2 days ago. Then call me and reschedule. Liars and Thieves! Do not go here!

Excellent customer service, Don was a pleasure to work with and went above and beyond in getting my…read morevehicle serviced quickly.

Midas Crystal Lake, by far has the best customer service in the area. I have 3 cars, that I take…read moretheir religiously whenever I need work done. Don O (Manager) and Dieter are always honest, and truthful for what works needs to be done. They are very down to earth guys, and will diligently explain whatever works needs to be done, and a fair quote. If you need work done in the area, give them a call. They will make sure you get the best work done, at the best price. Gregg D

I brought my jeep to Auto Tech of Crystal Lake because I lost a belt driving but I knew I could…read moretrust them because they had helped me before. I actually muscled my car with no power steering around a few corners Mind you this is 2:30 on a Saturday. I needed parts for a pulley something. They told me I could pick it up on Monday. The manager then drove me home and had the lovely surprise call me 3 hours later telling me my jeep was fixed!! They went above and beyond what was needed. They also picked me up. The manager explained the bill not condescending but nice and straight forward. I got a discount for no good reason. The manager and the rest of Auto Tech were treated to Nick's Pizza. I'll definitely return. Thank you so much and Blessings!!

Service has always been great. I drive from South me for Elgin to Crystal Lake to have them take…read morecare of my vehicle. They have never charged anything I didn't need, very reputable people.

What a great experience! We took our Subaru in today to get it checked out before a big road trip…read more Everyone was so helpful and thorough.

Been bringing all our cars here for exhaust issues. They do metal fabs too if you need it. Chiraq…read moreis very accommodating. I recommend coming here first for your brakes, exhaust, muffler and other car repair and maintenance needs.

Oil change at Walmart center will buy tires in the future also reset oil change maintenance reminderread more

This place used to be great. Tried to leave my truck there at 7:00 am for an oil change with no…read moreappointment. The said there way no way the could get to it before 5:00 since they were short staffed and had 2 oil changes per hour scheduled all day. 2 per hour seems like there would be plenty of time to squeeze some more in. They should incentivize the employees by the amount of oil changes they can get done versus paying them by the hour. They would be able to keep people around then. The people at the desk are more interested in telling you they can't get it done then trying to find a way to get it done. No complaints on the actual service just the customer service. Pay the people more and you can get them to stay but they have to have an incentive component to the pay for the customer service to get better.