I had an oils change here today. Great customer service! Very detailed, courteous and helpful! I…read morewould definitely come back!!

Savanna and Mason were wonderful! Helped me in a pinch when I was frantic about the car saying low…read moreoil pressure. They were efficient, informative, and kind-- topping the car off to be safe. Definitely would return

I was driving on NW Hwy and I saw Valvoline workers holding signs that said $19.99 for an oil…read morechange. It was their grand opening special. So I ended up taking 3 vehicles in for service. I was allowed 1 drawing from their fish bowl per vehicle and I won (buy one wiper get one free), (one free tire rotation) and the grand prize (4 free oil changes). They were the nicest people. It was the best day ever. I will be back for sure.

Quick service! Helped with everything from wipers to Oil change. Would recommend the Crystal lake…read moreshop!

Super polite, informative (documented with photos), and efficient. It makes me want to back to…read morehave more work done here. I'm always concerned with service intervals. I'm a second owner, vehicle is just over 60k miles. There was no estimate of work needed, instead I was informed everything is as it should be. Highly recommend.

Had my car in for oil change today that I made an appointment for. Arrived early no one in waiting…read moreroom but still waited over hour for service. The gentleman that took my keys sat in garage and sent me a text asking if I wanted various services done to my car instead of coming and talking to me. Since there was a price discrepancy for the oil change I did not okay work. The gentleman came to register and asked if I was ready to pay, I advised I had two quotes for oil change. He said the difference was they have additional charge for clean up rags, I said I wasn't there to pay for clean up rags. He said it's a charge they have for every service. I have never been told by a garage that I have to pay for cleaning supplies. It was additional $7.73, I will contact corporate and BBB to advise of this stores practices. Just letting others know that this is bad service, I'm new to area and prefer to use local services but sorry I won't be back.

I had another car appointment today and I can't say enough about the service and the quality of…read morerepairs at Car - One. Tommy and his crew are nothing but professional, considerate, and polite. As a woman who doesn't know much about cars, Tommy or Jason always take the time to review the estimate and if it's a repair, I need to do right now or if I can wait. Their pricing is always fair and the work is excellent. The waiting area is immaculate and I never feel any of my questions are not taken seriously. Highly recommend for anyone looking for work on their car. If for some reason they cannot do the repair they always have someone that they can recommend. The personable and caring assistance you receive here makes Car - One a valuable business, providing excellent service to residents in Consultation Cary and neighboring suburbs. Highly recommend!

I trust these guys to take care of my car every time. They provide fair pricing and honest…read moreservices. Thank you for all you do!

I had trans work done about 2 years ago. I supplied my own parts and oil including extra trans…read moregasget extra filter extra oil. I asked for an out of door price since i supplied all materials. They agreed. When i picked up my GLK350 he had an extra $50 on the bill i said whats this. Oh you supplied your own parts. Fed up I left. I got home and found the $120 of extra stuff that was in the trunk was gone. I was taken for a ride. Now trans started to act up. Took to a better repair shop in Mundelin. They fond that Manfreds did not bolt wired back in place post trans oil change. Burned wire harness on exhaust. . Cost $500 to fix. Be afraid very afraid of this shop.

Alex runs a great shop. I've been bringing my 450SL and my 535Xi here for years. Friendly,…read moreprompt, and fair in the way they approach your maintenance. A great place to have your work done.

Been going here for EVER. The last person needs her head examined. Bill is the most sincere,…read morehelpful mechanic I have ever come across. He has worked on my families fleet mechanical and body for as long as I can remember and you will never get a more caring manager and their prices are excellent. Give them a shot. I promise you will not be sorry :-)

I am so glad I found this repair shop!! I have an older vehicle that needed all brake lines…read morereplaced as it was rusting to the point where it finally broke. I was also looking at replacing my rocker panels since those were rusted out too. I called several different shops and got several different prices along with different opinions on how much work is involved. When I spoke to Bill he gave me a rough estimate over the phone but explained that I needed to bring it in so he could see the amount of rust and give me a written estimate. I didn't realize they do everything at this shop, not just body work which is great, I didn't have to take my vehicle to 2 different places. So I brought my truck on a weekend to get the estimate and he was honest about the amount of work I needed done and his price was fair. With all the work involved, he only had my truck for a week which I thought it was going to be longer. I couldn't get to the shop before they closed to pick it up but Bill accommodated me by staying late which was very nice. It was also great that he told me if I needed a car wash in the next 90 days to call him and they would hand wash it since the new paint can't have the wax from the car wash on it. What a nice perk!! He also explained why the underbody of my truck was rusting so bad and how to keep it cleaner so it doesn't get any worse. He also applied an underbody coating to protect what is left! I will eventually bring in our new vehicle to get the underbody coating applied so it doesn't rust like my truck did. Since then, I've brought my truck back for a water pump, an alternator and a new used hood since mine had a rust hole thru it. Again, Bill was great about explaining everything and how much time it would take along with giving me a really good price. He treats my vehicle likes it's his own and I appreciate that. I've brought my truck in a few other times for small issues like the blinker was going crazy and water came in my back door when I went thru the car wash dryers. Bill had his guys take a look and since it was a quick fix I was able to wait while it was being worked on. He also didn't charge me for these small issues, which I thought was very nice and unexpected. I highly recommend this shop for all your auto repair needs. Bill is an honest, down to earth guy that really takes care of your vehicle. When anyone asks if I know a good repair shop in our area, I always recommend Cary Auto Body.

Willing to offer same day service if needed when I called. Booked a regular service with inspection…read moreand got my car back quickly in great condition. Reasonable price and no pushy add ons recommended, and very personable staff!

Wow! What a hidden gem!.. Sure glad I found these guys! Owner Joe and mechanic Glen are the…read morebest. Super honest-Wont do any work that you don't need-Very friendly -fair prices-no sales hype-quality work done right the first time at a fair price- What more can you ask for? Give them a try-you'll be a customer for life!

I went in today for a full oil change. I left with a new…read morecabin filter and a coolant flush. I am a mechanically inclined person and with that I say this: Bob and Sergio are 100 percent trustworthy. They have combined experience that includes working for other shops. Take 5 makes it way easier than Jiffy Lube for fluid changes. You don't have to get out of your car! And I saved money today by going there! Kindness pays too. Thank you gentlemen.

Leo and Sergio were highly professional, answered all the questions I had regarding the service,…read moreand had a smile on the entire time I was there. While the service may be pricy. You can't beat a 10 minute oil change. I was extremely happy with the service and I will definitely be coming back for my next oil change.

They changed my rear brake pads, and suggested new wipers. All of which was much less than the…read moredealer quoted.

Excellent, friendly, and fast service at a reasonable price. Lance and JR fixed my tire and had me…read morein and out in a snap.

Brad was absolutely awesome! Came out in the cold, just a work t-shirt on, was friendly,…read moreprofessional, very good conversationalist, and went way above and beyond, for me. My tire air pressure light went on, and he came out, to personally help w the FREE air service they provide. In actuality, while I presumed I was low, due to the cold weather, he helped show me that the psi was actually too HIGH, likely from a previous (overfill). He took exactly the right amt of air out, of each tire, and was remarkably helpful, friendly, and professional. He appeared to enjoy his job, was extremely good at it, and went many extra miles, in the cold, to help me. FRG Car-X is awesome, and Brad is a good part of that. Appreciate fantastic service and work! Made my day, and more. Brad was his name. He was outstanding

Jim is great ! He is very accommodating and manages the time well. He has Normally had my vehicle…read moreefficiently service and on the road for my next appointment.