The assistant manager, Joe, was very kind and helpful; and even put in my cabin air filter for me…read more Definitely much better than other auto parts stores in McHenry.

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I have always had a good experience at Auto Zone in McHenry. The prices are better than around…read moretown and the staff is very helpful. I recently purchased wipe blades and Erik was kind enough to install them. Thank you, Erik!

I have five cars. I've been buying my batteries and car parts from AutoZone in McHenry, IL, since…read morethey opened. I changed to them from O'Reilly's and Advanced Auto. I've never had any issues. They've always been professional, fast, helpful, and affordable. If a battery went bad, they swapped it. This weekend, I got a manager who seemed not to appreciate customers. He was smug and curt with me. When I walked up to the counter, I gave the battery to the kid and told him it was dead; I wanted to swap it. They told me they had a charge overnight. I told him I had charged it overnight myself. It wouldn't hold a charge. The last time I swapped a battery, it didn't need to be charged overnight. At that time in May 2025, I told the guy I charged it didn't work, and he swapped it. I told the manager the story and asked whether it was a new policy. He said the last swap wasn't policy. Okay, now it's policy that they charge it overnight. I explained to him that I had a car sitting in the middle of the road and I needed a battery. So I told them to sell me a new battery, take the old one as a core, but charge it overnight, and let me know if it's really bad. I waited 24 hours and drove back in. Same smug manager. Short with me. Said yeah, we took it, but you gave it as a core. I said, "Yeah, I gave it as a core, but told you to charge it first." He said, " Yeah, but when you give it as a core, we just ship it out. I had told the guy at the counter twice to charge it for me to make sure it's good. I even yelled down the registers to the manager to make sure you charge it for me. Obviously, he had made up his mind that he was not going to work with me. At my age, I know lots of car guys who are shopping there for parts. That's going to end today. I don't know what the guy's problem was, but the look on his face told me he wasn't going to work with me. I've been buying all kinds of car parts from there. Really like the store. I always like working with the guys there. But this manager, I have nothing good to say about my interactions with him. They could have told me right there that if you give it as a core, we won't charge for it. They didn't. They knew what they were doing. They screwed me out of my $200 battery. Rock auto is cheaper, but I try to support local businesses. This guy wants his store to be on the list of businesses that close in McHenry. I'm happy to help him reach his goal. Now it's my turn to earn that money back in spades with bad reviews every chance I get.

My experience with Rose Auto Sales was pleasant and straightforward. My salesperson, James, was…read moreeasy to work with--and no games were played. I am very happy with my purchase!

After buying a 11 equinox Lt. 25 miles later smoking ​. Found out that after a oil change won't…read moresmoke until 25 miles later. They new this because it just had a oil change.

I have been looking for a gooseneck hitch for the 2014 factory ready trailer set up. Nobody could…read morehelp me because after market parts are not available yet. Not even the dealer. Rich Adams went way out of his way to give me my gooseneck hitch and was out the door in 20 min. Thanks guys!!

Do not go here they are hacks.. They had my truck for 4 days for a snow plow.. the plow wasn't even…read moreready after 4 days had to come back....They drilled my plow mount wrong on my frame and sway bar is rubbing on mount ...the wiring is very poorly routed and drilled hole through fuse box when there is places to runs wires... did not use gm approve pass through on fire wall and pulled hood release grommet out and ran wire with hole open and cable and wires rubbing on metal...left isolation module loose banging on fender and liner.. left half the screws out of bumper trim.. used non locking nuts on frame bolts...when asked about this was told this is how we do things its easier...i will never go back. if i could give zero stars i would.

Do not recommend taking your dirt bike/parts there I took my forks there told me he fixed them they…read morestill leaked said he did a rebuild on the fork didn't do that took it there again same problem.Took it apart myself all the seals where damaged along with the snap ring so I decided to do it myself the right way not half assed like they did..... . sorry not sorry

Can't say enough good things about Big Kid Powersports. Mike (co-owner) is a great guy…read more Can't beat the prices on some of his Jeep aftermarket parts! Especially LED lights! Thanks! I'll be back for electrical wiring on my Jeep soon!

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

I am actually a heavy equipment mechanic but prefer to not work on cars after doing similar work…read moreall day. I totally trust these guys and have been taking all my cars here for years and honestly never felt they try to take advantage of me. If I did I would remove my car and leave a poor review. They may be a little more expensive than some but I think you pay for what you get. In my industry we have a sign in out office that reads fast, cheap or good... pick two because you can't get all three. I have tried another shop in McHenry a few years ago that a friend recommended. The car was there for 3 days and I called because I hadn't heard anything. They stated that they were going to look at it the next day ( 4 working days later). I picked it up and brought it to North Town and was driving it two days later. I really have never had a bad experience here and do trust them.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

My tires have been squeaking ever since I got the brake pads replaced in August. The squeaking has…read moreonly gotten worse since. Makes me question the quality of brake pads they used. I reached out a week ago about this asking if perhaps they could inspect the issue, and have not heard back from anyone. I've tried to reach out twice now. Pretty disappointing.

Fair prices and great hours. Very trustworthy and helpful. I love that I don't have to take a day…read moreoff work and could fit me in after work. Great communication.

Took our car here to get brake calipers, rotors and pads replaced. We had a great experience. Chris…read morewas really good communicating, always kept us updated and priced just right. Great people. Definitely would come back.

Chris, Luke and Ken do a great job as a full service automotive repair shop…read more Personable and experienced.