I've put off replacing my cabin air filter for the past 6 months or so, when Acura brought it up (and subsequently brought up the $60 charge that I knew was a complete rip off). So, tonight I decided to finally get the darn filter. I talked with Adam, who looked up the filter number for me and checked up on me shortly thereafter. Both he and I couldn't locate the "generic" filter, so he cut me a deal on the pricier one. Awesome!
After checking out, it occurred to me I should also replace the filter on my mom's short ram intake, as it was first purchased 10+ years ago (eek), doesn't really get clean no matter how much I clean and rinse it, and I'd been putting that one off too. I eyeballed what I thought was the right size and went home to remedy the air filter situations.
I soon discovered the opening on the air filter was about an inch too large, so I turned around and headed back to Advance. Adam assisted me (again) to try and remedy the filter situation, but they didn't have any options in the store. He looked up the filter options in his giant reference book(s) and quickly ordered the appropriate filter size for me. He made sure he explained how the new filter would differ, too, in comparison to the one I had.
He was very gracious and patient with me (still a car n00b), which I definitely appreciate! If it hadn't been for his help, I would have gone online to find the same AEM filter (fancy, but not needed on this rapidly declining car with its moderate "mods") and probably would have paid more than I needed to. Ahh, peace of mind for $30 bucks! Thanks Adam! read more