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    Big Kid Powersports

    3.0 (2 reviews)
    Closed 9:30 am - 5:00 pm

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    4 years ago

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    9 years ago

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    Howling Moto

    Howling Moto

    3.3
    (11 reviews)

    I had an issue regarding my order and reached out to Howling Moto for assistance. Alyssa was…read moreincredibly helpful throughout the entire process. She kept me updated, answered all of my questions promptly, and made sure my concerns were addressed until everything was resolved. What I appreciated most was how responsive and attentive she was. It's easy to get frustrated when dealing with order issues, but Alyssa made the experience much smoother by communicating clearly and following through every step of the way. Great customer service can make all the difference, and Alyssa definitely provided that. Employees who consistently provide this level of professionalism, communication, and dedication to customers are invaluable to a company and deserve to be recognized for their efforts. I truly appreciate all of her help and the effort she put into making sure everything was taken care of. Thank you again, Alyssa! Looking forward to finally getting my bike all set up and sharing the finished result.

    Horrible company, employees and standards. They sold me brakes that said they would fit my bike…read more The infact did not. So I payed to ship the brakes back, but didn't receive anything for almost 2 weeks after they received them. After finally responding to my emails they told me the new brakes I sent back were damaged and they are keeping all my money. No proof, no pictures, just lies and attempts to gaslight. I showed proof of the brakes condition and broke down the geometry of the bike I had and explained in detail why you can't mount them or even try and use them. Ignored all that and continued to gaslight me and insult my intelligence. NO MATTER WHAT​ go with a different company, even Amazon would be a safer bet

    Milwaukee Powersports

    Milwaukee Powersports

    2.3
    (25 reviews)

    When your power sport item breaks down it is not a fun experience !…read moreThe difference of how you feel depends obviously if the service dept can fix it and can do it promptly. Most places miss an important part , the interaction empathy and communication make it a much more bearable situation. I recently had issues with my snowmobile and had service work done here. I must say between BENNY AND DANNY I was actually thrilled with the communication empathy and care that they delivered . I was not happy with my mechanical problems but the smiles and great professional service made a difference. I live in ILLINOIS I will definitely make the return to this location and recommend MP to all ... Thank you Danny and Benny Don R

    I would caution anyone considering having Milwaukee Powersports for any service work. If you have…read morethe option, CHOOSE A DIFFERENT DEALERSHIP. At minimum make sure you look over your vehicle before taking delivery. My experience has been horrible when I have brought my snowmobile and SXS in for warranty work. They CONSISTENTLY returned my vehicles in either an inoperable or UNSAFE condition after the repair. January 2022 - Snowmobile * Returned sled to me with ZERO coolant in the engine after dealer service April 2022 - Snowmobile * Returned sled to me and it would not start. Found out the main harness was not plugged in after dealer service * Returned sled to me with wires hanging directly beside my clutch that would have gotten wrapped around the clutch if started * Did not reconnect the negative cable on my battery October 2023 - SXS * Returned my SXS to me with the Seatbelt Incorrectly installed. The mounting plate was clamping the seatbelt at the base of the seat so that the belt would not retract once extended (pic) * Retuned my sled to me after a warranty engine replacement with an improperly installed gasket that resulted in an engine oil leak (pic) * Returned my sled to me after a warranty engine replacement with the ground bolt for the bus bar not screwed down which caused fuses to constantly be blown January 2024 - Snowmobile * Returned sled to me with a wiring harness zip tied to my spare belt (pic) * Did not reconnect the battery charging cable (pic) Feedback was given to the dealership at each incident. As shown above the feedback consistently fell on deaf ears as more and more incidents continued to occur. I ended up providing the feedback to Polaris instead of the dealership through a Polaris Dealership Survey request. The dealership and I have parted ways.

    Rivco Products

    Rivco Products

    1.8
    (10 reviews)

    Rivco unfortunately seems to offer their warranty in name only…read more In early October I purchased a set of driving lights for my Honda Goldwing, which shipped quickly and I installed them almost immediately. Everything was fine until the first cold day of the season, when I woke up and found that one of the lights was cracked and not functioning. It was a fine pressure crack, almost certainly due to freezing temps. I messaged Rivco and they refused to honor any warranty, saying that the lens "must" have been hit by something and that this crack "must" have resulted in the light to fail. Rather than argue I just bought a new light from them. Before it even arrived though, the *other* light pod began to fail. There were no cracks or anything on this one, but it would randomly flicker and dim to the point that it was unusable. After testing my charging system and testing the light on a 12V auxiliary battery, the light itself continued to have issues and I ruled out an issue with the bike itself. Worth noting is that I used all of Rivco's provided wiring and nothing outside of that. I followed their instructions to the letter. Finally, when the replacement light arrived, I was frustrated to find that it wasn't a direct fit. The provided hardware was too large for the existing bracket and the existing bushing was too wide for the bracket on the new light. When brought up, they agreed that I could modify it to fit but didn't offer a correct replacement or proper bracket. Rivco's latest response was that I could either buy yet another light for $100 to replace the flickering light, or that I could pay to send them the flickering light to have them test it and, if it did prove to be defective, they could again ship me a replacement at my expense... Since they appear to me to be reluctant to honor their warranty, I don't have enough faith to send this in and waste more money just to have them tell me there's nothing they can do. I'm already $500 out and have three lights that I can't use. I'd say that if you want to buy from Rivco, at least make sure it's a bargain deal or that it's a part you're confident will not fail. They're cool parts and fitment is great, but I bought Rivco over Denali or a no-name eBay brand deliberately for their warranty, only to be let down.

    Ordered tie down kit for an Indian Roadmaster and they sent bolts that were too short. When I…read moreemailed Rivco for a solution they instructed me to send back the short bolts. (Like they didn't believe me) or go to the hardware store and buy longer ones. They didn't even apologize for the inconvenience. This is what CS has become. Rivco is only concerned about the sale not the fitment.

    Big Kid Powersports - motorcyclerepair - Updated August 2026

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