I dropped off a set of motorcycle fairings on November 15th and paid a $750 deposit for paint work…read more Unfortunately I have not received responses to multiple calls or texts over the past three months. I also stopped by during posted business hours and the shop was closed. I would simply like to retrieve my fairings.

They did exactly what they said they would do and had it ready when they said they would!read more

Very fast response and same day pick up! Best AMSOIL dealer around schaumburg area! Very…read moreknowledgeable the different kinds of oils

From the owner: I have access to all AMSOIL products and can get you whatever you need. I offer great pricing and…read morecan help with delivery if need be. If you are looking to set up your own account or one for your business, I can help with that too. Call, text, or email with any questions. I’m happy to help.

Came in looking for B&M shifter cable and exhaust gasket...I didn't have much knowledge of what I…read morewas looking for as this was my first old school car...Carol went ABOVE and BEYOND with phone calls and internet search until she found the gaskets I needed for my LS1 swapped Monte Carlo SS

I have a frame from them I got in 2014 I had bought one that didn't fit my bike like they said so…read morethey said bring it back I did they said they're guy was really good with frames come to find out they couldn't get the motor to fit either so they gave me another frame that had no title I got the frame and ended up putting the whole project on the back burner. We'll I end up starting the project again this year early summer and come to find out the whole frame is bent by the swing arm the motor mount is bent it didn't happen in my procession it was put in a basement left alone. I called just earlier today and all she could say was tuff luck and hung up I would never recommend this place to anyone, you have better luck looking for the part or custom frame somewhere else I am in disgust about how I was treated considering I bought so much from them. Seriously save time and go somewhere else that won't give you the problems and headaches they gave me.

Rivco unfortunately seems to offer their warranty in name only…read more In early October I purchased a set of driving lights for my Honda Goldwing, which shipped quickly and I installed them almost immediately. Everything was fine until the first cold day of the season, when I woke up and found that one of the lights was cracked and not functioning. It was a fine pressure crack, almost certainly due to freezing temps. I messaged Rivco and they refused to honor any warranty, saying that the lens "must" have been hit by something and that this crack "must" have resulted in the light to fail. Rather than argue I just bought a new light from them. Before it even arrived though, the *other* light pod began to fail. There were no cracks or anything on this one, but it would randomly flicker and dim to the point that it was unusable. After testing my charging system and testing the light on a 12V auxiliary battery, the light itself continued to have issues and I ruled out an issue with the bike itself. Worth noting is that I used all of Rivco's provided wiring and nothing outside of that. I followed their instructions to the letter. Finally, when the replacement light arrived, I was frustrated to find that it wasn't a direct fit. The provided hardware was too large for the existing bracket and the existing bushing was too wide for the bracket on the new light. When brought up, they agreed that I could modify it to fit but didn't offer a correct replacement or proper bracket. Rivco's latest response was that I could either buy yet another light for $100 to replace the flickering light, or that I could pay to send them the flickering light to have them test it and, if it did prove to be defective, they could again ship me a replacement at my expense... Since they appear to me to be reluctant to honor their warranty, I don't have enough faith to send this in and waste more money just to have them tell me there's nothing they can do. I'm already $500 out and have three lights that I can't use. I'd say that if you want to buy from Rivco, at least make sure it's a bargain deal or that it's a part you're confident will not fail. They're cool parts and fitment is great, but I bought Rivco over Denali or a no-name eBay brand deliberately for their warranty, only to be let down.

Ordered tie down kit for an Indian Roadmaster and they sent bolts that were too short. When I…read moreemailed Rivco for a solution they instructed me to send back the short bolts. (Like they didn't believe me) or go to the hardware store and buy longer ones. They didn't even apologize for the inconvenience. This is what CS has become. Rivco is only concerned about the sale not the fitment.

All the reviews are true, wish I would have listen it would have save me $4,300. I wish I could…read moregive the a half of star. I spent over 4300 to get my bike up and running. They put on a fuel pump, power commander, wiring harness and a handful of little things like change the tires, chain and did the breaks. They was given my bike in late February I didn't get my bike until August 3. If this is where the story ended it would have been okay but it's not. I have been back to the shop almost everyday, because of a problem with the bike. Either the clutch is dragging, the power commander wasn't never point on, the bike was stalling, the tire was flare the very next day after spending 350 on the tire. To be fair the tire could have been my fault, then the forks they put on started leaking less then two weeks later... After he got me to buy some more forks after having my rebuild mine for 350. Every time I spoke with him about my power commander he just said someone lost it but the bike runs fine. My issue is I waited almost three weeks before I asked for my money back and after being stuck with the forks that he said was good and said he inspected because it was one of his friends I just lost all my trust. In the end my clutch gone out at 107 miles per hour on the Dan Ryan I don't know if it had anything to do with changing out my shorts. What I do know is if I paid you $4300 you should have looked over the bike really good and that should have been fixed too. After waiting another whole week I was finally able was able to get my 400 back and I'm taking my bike to a new shop where they are a lot more professional and do better work. At this shop the mechanics are not that good because every time and I do mean every time I was back with a problem I was seeing the same faces back with the same problem too. It got the point where we started joking about it when one of us pulled up or walked up and the other was already in line. Then they don't test ride the bikes after they finish working on them, I had to raise hell just to have someone test ride the bike. While I was their one guy came to pick up a CBR 600RR and before he could get to the corner which is like 30 feet he was on the sidewalk coming back because he's back break was sticking. Which would have been found if they test rode the bike after they complete their work. At the end of the day I normally say these are my experiences check it out for yourself but in this case, the cost is to much and they don't deserve to be in business. It's another shop on 52nd Harlem which appears to be a lot more professional which is where my bike is now. Expert Motorcycle just isn't worth the headache, they give your parts away and then lie about it which I have seen him do, he will say it's for a customer but if you have the money I will reorder which really wouldn't be bad if Covid-19 wasn't going on and you wasn't waiting 3 to 4 weeks for parts to come in... They just do poor quality work and to be honest I gave you the short version but it's a lot more that happen but I think this gives you a pretty good picture of what your getting yourself into at this shop. In the end look at how they rigged my clutch to try to get it to work, if they don't tell you everything you need to know then I don't know what will. ~ Willie

Not satisfied at all This place is over priced with bad service I took my bike here to get my air…read morebox changed & he used a old bike part off an old Bike but charge me new price from the Honda USA website! They fix my bike but When I got my bike back bunch of my parts was missing my gas nuts was missing my radiator cap was missing & my fuse box was open bike was slyer dirty also the guy never answer the phone on purpose I will never return to this place & I advise no one else to go here!

Paul is fantastic definitely a quality shop I bring my CT 125 here and it always comes out greatread more

Walked in for an oil change for my Honda Rebel 1100cc and had a pleasant experience while waiting…read more Paul welcomed me, dropped some helpful nuggets about bike maintenance while doing the oil change. Have found a new place to maintain my bike moving forward!

Exceptional customer service, Neil was awesome and helped my wife find the correct riding gear. I…read morehave been there a few times over the years and was never disappointed with my experience.

Needed a bunch of gear(elbow, knee, chest/back, gloves, helmet) and didn't want to wait for…read moreshipping. Individual named Mike helped me initially, but what was kind of weird was that he just stepped away completely after he bought out a helmet in the size I wanted but not the color. As I was trying it on, another employee approached me and started making small talk, like he stayed right next to me until I handed him the helmet after I tried it on, then left me alone. Straight up felt like he may have thought id take off with the helmet. I was really debating on giving them my business after that, but then a 3rd employee asks me if everything was okay and he was super nice. He went and got exactly what I wanted out the back. I decided since I was already there, I'll buy just the helmet there and get the gear online. I would say that they're pretty stacked up in terms of gear, but that little interaction with the one employee really caught me by surprise. Can't say Id come back.

Stopped in on the way to the airport to grab a t-shirt. They had 0 in the 2XL size, in any of at…read moreleast 5 styles that looked cool! When the sales lady asked how everything was I politely said, could be better, you don't have any 2xl, and her response was "that's not gonna happen!" I have literally been to 50+ dealers as I like to hit them everywhere I travel. Please see below pics of how I came in wearing a Harley shirt, hat and carrying a Harley bag. I have at least 100 Harley shirts, 8 leather jackets, boots gloves...the list goes on. Obviously she doesn't know that or that I also own 9 motorcycles, 2 are Harley's. Overall, this is the worst Harley dealer I've stepped foot in. Order some shirts, and don't have an attitude because you can figure out how to do so

I went there to buy some Harley shirts but it turns out that this location is closed as of December…read more30,2024. That's too bad, I always bought Harley Davidson souvenir items from here. The staff was always nice to me, and the place was exceptionally clean.

Do not recommend taking your dirt bike/parts there I took my forks there told me he fixed them they…read morestill leaked said he did a rebuild on the fork didn't do that took it there again same problem.Took it apart myself all the seals where damaged along with the snap ring so I decided to do it myself the right way not half assed like they did..... . sorry not sorry

Can't say enough good things about Big Kid Powersports. Mike (co-owner) is a great guy…read more Can't beat the prices on some of his Jeep aftermarket parts! Especially LED lights! Thanks! I'll be back for electrical wiring on my Jeep soon!

Came in for a cabin air filter. Staff was able to locate the part and offered multiple brands. I…read moredidn't feel pressured to be upsold. They have a rewards program to earn perks.

I came here to pick up an order. Employees were friendly. Plenty of parking. Not a busy area.read more