Gave my husband back his bike after winter storage with a dead battery with only a "can't help you"…read moreand closed the door in his face as I watched. Auto shop next door helped him, but this place offered ZERO help or customer service. The worst.

Made my first ever purchase of a new Honda crf250l and was very happy with the service this place…read moreprovides. This place gives the best vibes and customer service even during this pandemic we have going on. Zach & Emily. helped me and my brother get the accessories We needed without touching anything and they took great precautions to avoid contact. I will definitely be doing business here again! Five star!

we went in to have 2 helmets looked at because issues. After talking to the guys and the price we…read moregot, we walked out with 2 new sedici pro 7 mesh 60 helmets. couldn't be happier with the service and upgraded helmets.Cyclegear is the place to go for all things for you and your motorcycle.

Not a huge shop, however well stocked. I needed to get some protective gear. I've looked around at…read morea few places and was able to find a jacket that not only fit me but fit in the right places. Elbow pads need to sit at the elbows, not below. They also carry a wide selection of leather gloves, being a female I need smaller gloves, many cycle stuff just carry gloves for men, even a small won't work for me. I also bought my helmet here a real good selection of those. I do wish they carried more boots. Helpful and knowledgeable staff, this is key to making sure you're buying the right size for protection.

Enthusiast owned and operated. Highly recommended. From sales to service you can tell they have…read morebeen in the industry for many years.

Anthony and the the team at Top Gear were fantastic to work with! This was my third experience…read morebuying a motorcycle and by far the best. They have gone above and beyond to make sure I was happy and taken care of. I HIGHLY recommend checking them out!

Purchased my leather jacket from here and a pair of boots. Store owner, Kieth, is an awesome fellow…read moreand was very helpful and patient with this new rider.

I've been stopping here for a few years, mostly on motorcycle rides to Starved Rock state park…read more Until yesterday I've never spent any real money at the store. That all changed this weekend when my wife and I left with a few hundred bucks of new leather. The service from the owners was FAN-TAS-TIC. We were eagerly shown new styles, fitted into some great gear and even had a bit tailoring and button moving on the leather we bought. It's great to see real service is alive and well at Stonehead.

Exceptional customer service, Neil was awesome and helped my wife find the correct riding gear. I…read morehave been there a few times over the years and was never disappointed with my experience.

Needed a bunch of gear(elbow, knee, chest/back, gloves, helmet) and didn't want to wait for…read moreshipping. Individual named Mike helped me initially, but what was kind of weird was that he just stepped away completely after he bought out a helmet in the size I wanted but not the color. As I was trying it on, another employee approached me and started making small talk, like he stayed right next to me until I handed him the helmet after I tried it on, then left me alone. Straight up felt like he may have thought id take off with the helmet. I was really debating on giving them my business after that, but then a 3rd employee asks me if everything was okay and he was super nice. He went and got exactly what I wanted out the back. I decided since I was already there, I'll buy just the helmet there and get the gear online. I would say that they're pretty stacked up in terms of gear, but that little interaction with the one employee really caught me by surprise. Can't say Id come back.

Another Great Vest From Victory Leathers!…read more I joined American Veterans Motorcycle Riders Association and needed to get a new vest. My first vest I bought from here was a great deal so, my new vest had to come from Victory Leathers. I had picked it out online. Called Eddie to make sure they had one. I drive over 70 miles one way is the reason for calling. The first one I wanted was a bit tight. No problem, Eddie had a size bigger. I bought the, "Leather Vest with Buffalo Nickle Snaps", and love it. Eddie sewed on 13 patches of various sizes. It was around 11:45 when I got there and finished the complete sale and headed home around 12:25. Thank you again for doing another great job for me.

Pretty bada$$ leather shop. Found some cool leather gloves for the practicality of pinball play and…read moremore. Right next to the comic shop in town.

Excellent customer service!! I called Saferwhole sale in new lenox and they were extremely rude and…read moreimpatient. It's like night and day between them and Express Powersports. My husband and I purchased a bike from here and we felt we got our moneys worth. The owner and his staff were very friendly and informative. They were able to answer every single question and took their time with us even though the Store was pretty busy with other customers. I would give them 100 stars if I could. The owner not only helped lift the bike up into our truck, but went an extra step to put cardboard down in the trunk so the gasoline wouldn't leak out into the car. He also didn't just sell us a bike, he went through maintenance, and proper care of the bike with us. We left away feeling good and our son has been enjoying this bike ever since. We will definitely be coming back once our other kids are age-appropriate to ride a bike.

I just purchased a 50CC scooter there for my daughter. I can't recommend Rick and team more. From…read morethe start they were clear and upfront with every cost. The scooter was ready to go when asked including extra service beyond the normal "put it together" (new oil and plugs ). Rick spent a lot of time with me ensuring I knew all the licensing, maintenance and usability of it - would never get this at a big store.

I brought the wheels off of my Harley Davidson to Surface to have new tires installed. (I also…read morebrought my own new tires) Matt helped me carry my stuff in and then asked me to stop by in the am to pick them up! I showed up the next morning and everything was finished and ready to go. Excellent shop to deal with. Thanks guys!!!

Would highly recommend. Bought n had a rear tire installed on my bike. They worked me in n out on…read moreshort notice fast. That was great since I was working 12 hr days on midnights.

My experience with Conrad's HD was with Joe the Sales Manager. He was super helpful and was eager…read moreto make me happy with my motorcycle purchase. Ive dealt with a few HD dealerships and always felt like they didn't want my business and that's why Joe was different than the other people I've dealt with. He ws friendly and very on top of everything. No games being played here. I highly recommend these guys to any biker who likes to be shown a welcoming environment. This is my new go to HD dealership. Thanks guys!

Thank you Conrads Harley Davidson of Joliet/Shorewood IL. Traveling cross country and had an issue…read morewith the frontend making a weird noise and a shudder at low speeds. Met with "Wiz" in the service dept, explained the situation and they were able to squeeze us in and get us fixed up and on the road in 2 hours. Spoke with allot of the employees while we waited and had a great experience. You guys Rock.

If your looking for a small family run business that gives the personal touch, you found it. It…read moredoesn't matter if you drop your machine for service or picking up parts, your in good hands