1. Nelson's Services

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Naperville, IL

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Nelson's Services

4.9 (18 reviews)
Closed • 8:00 am - 5:00 pm

Services - Nelson's Services

Auto brake repair

Auto engine repair

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2 years ago

Honest professional service. They know what they are doing and will always be honest about the price. Happy to have them as my mechanics.

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Review Highlights - Nelson's Services

“Pat at Nelson Services has rescued two kid car dilemmas in the last 6 weeks for me and done an excellent job!”

Mentioned in 9 reviews

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Dupage Transmission Service, Inc. - Just another day at the shop.

Dupage Transmission Service, Inc.

(39 reviews)

I have another wonderful experience dealing with DuPage Transmission of Naperville…read more My daughter left for Iowa City on Friday for a friends graduation weekend. While enroute to Iowa she stopped at the Decalb Oasis for fuel. Uppon leaving the fuel pump the car started bringing and would not shift into park and the car was inoperable. She called in a panic and told us what was hapening. Our daughter doesn't deal with these situations awesomely and threw up. I told here to engage parking brake and turn on the hazards. I would be on my way and will be there in less than 30 mins. As I got there I see she is stopped in the middle of the driveway parking lot and causing a backup at the oasis. I approach the car and ask her to turn off the ignition. "DAD I CAN'T" is her response. I show her how the shift lock over ride is used and get the vehicle into neutral. We push the vehicle into a parking spot and remove her personal items, leave the vehicle unlocked and head back to Naperville. While driving back to Naperville I call Dupage Transmission and speak with Scott. I explain the situation and he gives a suggestion of a flat bed tow company. "Get it towed and we will get it fixed today" Wow a shop willing to stop their other projects to get me back on the road asap! The vehicle waswas back on the road same day and my daughter was able to not cancel her weekend. A true mom & pop establishment that only cares about their customers. This was such a pleasurable experience that I had them complete a few other maintenance items I've been putting off. The vehicle is ready for another 90k. If you want an experience like this with your vehicle repairs I suggest using DuPage Transmission of Naperville. Many thank yous to Scott and his team

Very disappointed with my experience here. I brought my car in for an electrical issue, and the…read moreproblem wasn't fixed the first time. I had to bring it back again. And when I got my car back, there was grease and slimy shit all over the steering wheel. Do not come here.

Precision Diagnostics

Precision Diagnostics

(3 reviews)

If you need any work done on your car, this is the place to go!!…read more I can't say enough great things about this place! When I took my car into the dealership for a check engine light, it turned into a high priced nightmare. So I decided to look for quotes to fix the needed repairs. I reached out for a quote ,via yelp, and within an hour received a response. I called and explained the situation. Not only did they quote me $2,000 less than the dealership, they also offered me rental car at no additional charge. Because I was a first time customer they also offered me a discount. When I arrived at the shop everyone was so nice and knowledgeable! Willy was amazing, explained everything to me and reassured me that they would take care of everything. And they did !!! So professional, so nice and very fair pricing. Thank you for everything guys !! If I ever need anything else, I will be back!! Customer for life ! Give them a try, you won't be disappointed!

I was quoted 350 to get the top up on my BMW and estimated next day to pick it up. 3 days and 900…read morelater I got my car with roof up and not locked so I'm stuck with windows down and endless door chime. Virtually no parts bought and I literally paid for them to allegedly remove a bunch of seat cushions. 900 worth. Guess I gotta get another bill run up to get the job completed. NEVER again. It would have been cheaper to go directly to BMW. Thumbs and toes hell no this dude full of shit

Christian Brothers Automotive Aurora

Christian Brothers Automotive Aurora

(22 reviews)

Christian Brothers automotive charges a $99 diagnostic fee to figure out what's wrong with your…read morecar, however, they also identify everything else that's wrong with the car, in order to try to get you to fix it at their service station. Although, I think the people are nice, they have a slight issue, knowing that if you go a mile west of them, in Central Aurora you're going to receive prices 1/3 the cost of this location. I think they would be better off, offering more reasonable prices, relative to the competition.

Now, I took my car in to see what was wrong with my engine as it sounded like it was misfiring…read moreperhaps and the hood was rumbling every now and then. I just had taken the car in not too long ago for something else mind you. They did a level 1 diagnostic to see what was wrong and see what the check engine light was for. They got back to me pretty quickly and gave me the usual list of things that need to be done, the estimate was almost 800 dollars for the diagnostic and to replace spark plugs and other repairs. Which I thought was ridiculous in the first place as I decided to do it myself and get all the parts for 1/5 of that price. Mind you the job does not take that long. Problem 1. I pick up the car and one of the mechanics actually left his wrench on the upper part of my hood. I called to ask about the diagnostic so I know what exactly I'm working with, and the person on the other line goes "oh I've been meaning to call you, on of our mechanics left a wrench in your hood". You've been meaning to ? Like you knew about it and didn't say anything just yet ? Bit odd but whatever, workers shouldn't leave there stuff in customers cars anyways but it was a human mistake I get but jeez. Problem 2. I go to check my hood, found the wrench and I just happen to see definitely something odd with my wires connected to the engine. One of them looked to be CHEWED out by an animal! Obviously, definitely, if not the main issue with my car at the moment !! Of course I cannot drive on it in this condition. Upon closer look I see little droppings from a mouse or rat or some other animal and the left over rubber pieces all over the place near the wire. Go figure. Now, they did not send me any inspection report after looking into my car and they never mentioned not one piece of detail about this issue to me until I looked for myself. Granted I probably should've known before, but the LEAST they could've done was look and mention it to me instead of quoting a price and calling it a day. Left a sour taste in my mouth. I also found what looked to be a candy wrapper near the inside area where the little critter left his mess. Looked to be from a candy bar or what have you now I'm not sure if this was from the workers or something else but I sure as hell don't sit on the hood of my car and eat candy or chocolate. Overall, it was just not a great experience this time around, I'm definitely going to be looking for a new shop, I think they definitely need to be more reasonable with their prices and labor. I hope they can be more honest and transparent about issues in the future with other people, as I felt like I was left in the dark until I looked for myself. Obviously I'm not blaming them for whatever critter came and left a mess but the whole principle of just handing me an estimate without pictures of things or even an inspection report and then leaving tools in my car and giving me a ridiculous estimate for a job that can be done myself is absurd.

Nelson's Services - autorepair - Updated October 2026

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