Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

I had a feeling my alternator was the main issue with my car. After the car was checked that was…read morethe main issue along with some leaks and some things that would need to be repaired in the near future. I decided to have everything fixed and added an oil change since the pricing seemed fair. I never spoke with Bryan who was performing the repairs but so far all seems good. Shannon was very helpful and knowledgeable. I hope I don't have to visit again soon but I will return if I have any more trouble. Thanks for the professionalism!

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

As a woman who hates dealing with car issues I absolutely appreciate the staff at Christian Bros…read more They have always made me feel welcome and taken care of. I had an appt at 4 on Friday for a brake inspection because my brakes were grinding so bad. I was dreading that I had to take a day off from work to get it fixed. I arrived at 3:45 checked in and they went to inspect. Result yes I needed brakes bad. To my surprise they gave me an estimate and told me we can take care of this right now. I was sold! They close at 6 and also are closed on the weekends but by 5:15 my car was ready and I was on my way home. Thank you CB Aurora for the hassle free and prompt service. The comfy chairs help a ton too!

Christian Brothers automotive charges a $99 diagnostic fee to figure out what's wrong with your…read morecar, however, they also identify everything else that's wrong with the car, in order to try to get you to fix it at their service station. Although, I think the people are nice, they have a slight issue, knowing that if you go a mile west of them, in Central Aurora you're going to receive prices 1/3 the cost of this location. I think they would be better off, offering more reasonable prices, relative to the competition.

Just got my brakes fixed here. The owner was helpful and honest and kept the prices very cheap for…read morethe amount of work that had to be done. I will definitely be bringing my car back for more work in the future. It's a hidden gem without the BS of some of these bigger places that go off a corporate structure. Give these guys a try.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

I can't begin to thank Greg enough. The first time I met…read moreGreg, I also will stall at the stoplight. I couldn't keep it running when it was stopped in gear.. GREG listened to my explanation of my cars symptoms. Explain to me that the lock-up torque converter... Which wasn't supposed to be locked when you stop.. wasn't releasing when I stopped.. I told Greg I had recently my I lost my job and I was pretty much penniless. He asked me simply do you want your car repaired?? I SAID YES. GREG WENT INSIDE AND PICKED UP A 2 FT LONG PRY BAR, CAME OUT TO MY CAR OPENED MY HOOD, REACHED DOWN AND SEPARATED THE WIRING HARNESS FROM THE TRANSMISSION. So he disabled the lockup torque converter from working, for now my car wouldn't die at a stoplight or stop sign.. GREG was nice enough to take the time to spend a few minutes talking to me about my car, his professional philosophy. He told me he had to go back to work and should have a nice day.. I have used Gregs Talent and Service many times since they day back in 1999. A Hard Working and skillful mechanic with many years of experience successfully running his own shop.. and professionally servicing his clientele Thanks Greg Bill

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

Easy, hassle free, affordable, and no appointment needed. I came in for a quote on my mufflers…read moreduring a weekday. Due to it making a real loud noise while driving for sometime now. Ask for Carlos, him and his team did a great job overall! They were able to take my vehicle in almost right away and after about 15-20 minutes explain to me where the sound was coming from, cost, and what would be covered. I was shopping around for the best option and choose them. They said just come right in no appointment needed and it should take about an hour or two. The repair was less than two hours fast! So after about 2 months now, my mufflers are still doing wonderful and much better than before. Highly recommended.

Highly recommend - -I was told by Meineke I needed a new catalytic converter which would cost me…read morearound $3,000. I took it to Velaquez in Aurora, and they actually brought me into the shop and showed me that the catalytic converter is absolutely fine. The noise was due to a broken exhaust pipe (which they also pointed out so I can see it) -- which they fixed for parts and labor for $208 -- incredible service, honesty, price, and customer service. I have never had such a positive experience at a car repair shop --Thank you, Carlos, and repair team for the great experience and genuine honesty! I did not expect to have paid a reasonable price to repair the damage.

We've used Cress Creek for years now even back at their previous location. We are always happy with…read morethe service and work done on our cars. Jon is great, prices are fair and we will continue to go back. Finding a trustworthy mechanic can be a challenge, give them a try.

Kenny, Adam, John and the Team here at Cress Creek Automotive are excellent. They are HONEST,…read moreTRUSTWORTHY & COMPETITIVELY PRICED. In the Automotive industry, there is less and less of shops like these around as the years go on. The knowledge between the team and quality of work is top notch. I have gotten exhaust work done, electrical work, break jobs, oil changes, tire stem issues, coolant leaks, and other more in dept motor repairs. This shop specializes in a wide range of repairs and each of the repairs listed above have held up extremely well. Each repair has been done in a very timely fashion. The team will offer solutions and options for repairs which i really like, it allows me to feel as if i am apart of the process of the repair. Skip the dealer and take your vehicle here!

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.