These guys are the real deal. True neighborhood mechanics you can trust and won't rip you off like…read moremost of the corporate ones. Highly recommend.

This will be a very long review in order to include all info…read more.. This place used to be awesome... But over the last couple years the quality and integrity have drastically declined. Brought my jeep in because I thought the shocks were bad and had a check engine light, I was told the issue was a module for the air suspension. I was quoted about 2k to fix. It wasn't super important to me but I planned on keeping the vehicle so I just did it. Immediately after picking up the vehicle the engine light went on again and it was the same code. They looked at it again and said now I need some other 2k part. I told them I would have NEVER spend 4k to fix this and basically got screwed out of 2k. Fast forward, because I did have some history with this place I assumed what happened may have been a fluke but I was extremely wrong. Brought the same vehicle in because I had a code for misfire in cylinder 5 and the engine had a tick sound. They inspected and told me it just needed plugs and coils. I have a voicemail from them specifically stating a tune up will definitely fix my issue and it was almost 1,100! I said go ahead and do the work. Before I even picked up my vehicle they called and said I still have a tick and they can inspect more of course with added fees. At this point I was very mad that they misdiagnosed AGAIN and still intended to charge me full price. I called a friend who is a mechanic in Michigan and called my local Jeep dealer and with only telling them I had a misfire they BOTH immediately told me it's because of the cam and rollers which is like a 7k job! I then did a very quick google search to verify this and it seems to be a very very common issue with this make and model. I was then told by the shop manager that John (the owner) told him if we were going to "act some kinda way" over this that he would remover the labor and only charge us for the parts and to never come back (still over $500 for nothing). We had no choice but to pay since the vehicle was held hostage until we paid. Needles to say I was NEVER planning to go back there and it's really disappointing how fast this shop went down hill and no longer stands behind their work.

Purchased a used car on Facebook Marketplace that had some issues quickly needing repair. Called on…read moreSaturday and they were already able to get me in for an appointment on Monday. The team was super communicative providing me updates throughout the day with what they found and delivered a perfectly fixed car by end of Monday. The work was flawlessly completed and the price was incredibly reasonable - no annoying upsells either! Great place - THANK YOU!

Very friendly and professional staff. Came in with an issue shifting into park and they got me in…read moreand out in just a few minutes! Definitely will be coming back

I just picked up my car from Bartel's. Was pleasantly surprised by the professionalism of the…read morestaff, the quickness of the service, and the fair pricing. I own 5 vehicles and they have earned my business going forward.

Unfortunately I am no longer a member of Bartels. Me and my wife actually stopped going there…read moremonths ago. The first review that I made was really good and I like their service but after that service i had another car issue that popped up a month or two later and they would check out my car again. It got to the point where they were unable to fix my car but it kept trying to charge me for stuff that wasn't guaranteeing it to be fixed. This place was taken advantage of my kindness and they were having my car for a couple weeks but not doing anything with it. They charged me almost $900 just to change a spark plug. That makes no sense at all and it took a few hours just to do it. When I got my car back one time I found a cigarette butt too in the air filter. The fees that they have here are just ridiculous. I eventually just said that I just had enough my car because it's beyond repair and it was probably more cheaper in the long run to buy a new car than to keep giving Bartels my money for something that will never be fixed. My heart is broken because I really enjoyed coming here and I brought a few people over to give them a try. I will look elsewhere still for the time being for a new repair person for when my current car wants to throw in a towel.

Top knotch service - A plus Great people - Honest people…read more Joe and Anita will always be customers

Been going there for a long time, a true honest man runs the place. Great prices, not a rip off and…read morewill tell you exactly what you need. Has taken care of my familys cars for years.

Austin and his team are dependable and more than anything fair priced. Last summer I took my…read moreprevious car to Austin thinking he was going to rebuild my transmission he told me the honest truth he could do what I asked or take I should take my money that I was going to spend on the rebuild and put it down on a new car that would be the better option and I took his advice. And I am glad he didn't just take my money he was honest that it wasn't the best option for how many miles I had on my car. So if you are looking for a fairly priced, honest and does a good job look no further, stop by and say "hi" to Austin and his team.

They did a great job with my Range Rover Evoque. Great communication and fixed my issue I had been…read moreliving with for a couple years. Nice and quiet ride now. Thank you. Definitely recommend.

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.