A friend recommended C.A.R. to me. They have done several repairs for me as well as regular maintenance. First of all, Tim Sr. and Tim Jr. couldn't be nicer people - honest, warm, and knowledgeable. I had dealt with several other places and the dealership regarding a problem with being able to align the tires on my 2003 Camry due to rusted bolts. I was told by the last place I was at that I needed to replace the tie rods. I took it to C.A.R. and Tim spent a lot of time trying to locate the parts and warned me that the labor might be pricey. When I brought the car in, they did MAGIC, pure MAGIC. They were able to loosen the bolts so no replacements were needed. And so, I was able to have the brand new tires I'd just bought aligned. I have COMPLETE trust in this repair shop. I HIGHLY recommend them!!!! read more

without a doubt the best auto repair shop in aurora. they make getting your car fixed super easy and not stressful at all looking for a good neighborhood mechanic this is the one to go to read more

Second time in the last couple years was rescued by CARS. This guy is the BEST. Had clutch problems, an emergency as vehicle was undrivable, contacted Tim at Comprehensive Auto Repair and was able to get Element in the same day. Repaired the clutch and replaced entire exhaust system and still got me back on the road in HOURS. Price was as quoted before work began. Some places claim they treat you like family. This guy REALLY does ! FIVE Stars does NOT do this shop justice. ⁎⁎⁎⁎⁎⁎⁎⁎⁎⁎⁎⁎⁎⁎ read more

Tim was able to diagnose and get me up and running same day! Much appreciated. Jeff read more

Tim was a life saver. Our van broke down right before our vacation was about to start, he was able to get our car fixed properly and quickly. His team was professional and the price was right. Highly recommend it! read more

Nice people. Beautiful office. My only suggestion is to get an estimate and comparison quote. No need for fancy when functional will do.

I finally have a "car guy"!!!!!!!!!!!!!! I am so excited to find an affordable, honest auto repair shop. Since I have only owned Saturn's my whole life, I've been lost ever since they closed down. Not only has C.A.R fixed all my issues on my poor, rundown car they have been quick and polite. How cute is it that the name spells out "CAR" too??! I will recommend them to everyone and turn to them for every issue I have in the future. read more

The Battery light came on in my 2005 Element. Called C.A.R. and got an appointment within hours ! They replaces the alternator, belt, and tensioner for much less than a price quoted by a competitor. They didn't try to Sell me a battery. Just replaced the required parts. I was back on the road in two hours. I could not be happier with the service. They came recommended by a Major auto parts store and I Highly agree. read more

Fantastic experience! Radiator blew the night before. I was able to get the car in the next morning. Ask to have a look at some other things already knowing that the car needed some work. Tim called me back with a list of things that I knew I needed. He then prioritized the ones that were critical/safety issues that needed to be done and was honest about the ones that could wait until I saved some shekels...the big name guys would have bent me over... I highly recommend you give Tim a chance if you are tired of paying the big name chains or dealership prices. Honest - straightforward - reasonable pricing for OEM parts. I will return. read more

Amazing service from start to finish. Works with aftermarket warranty companies and makes it a breeze getting your car repaired. best prices and best car care anyone could ask for. read more

Thanks to (Ronnie) Imran and Tim for helping me out with my jeep wrangler! I came in on the fly with a friend (to help him grab his car) and he had nothing but amazing things to say about this place. They even squeezed me in before lunch to get my quick fix taken care of! Definitely recommended!! read more

My husband has brought our cars here several times and they have always done a great job. They provide prompt estimates, their prices seem reasonable and the work is completed on time. We've never had a problem with the quality. The owner is a really nice person. The ambiance is very warm and comfortable...much nicer than you would expect from a car repair place. read more

Wonderful establishment. I've come here for every car that I've owned. The owner is down to earth and their rates are VERY competitive. Highly recommend these guys. read more

It was very pleasant to do business here as the write-up is done in the relaxed setting of the desk in the front lobby. The owner is very competent and cordial. The shop area seems clean and well-organized. My car got fixed correctly in one day and runs better than ever. Pricing, while not cheap. is more favorable than at a dealership. read more

Tim and his team did a fantastic job bringing my 2002 Jeep Grand Cherokee back to life. I was debating purchasing a used car for my son but decided to have Tim give my Jeep a safety inspection. Tim explained exactly what needed to be done and gave me a VERY good price for all the repairs. The Jeep is running great and my son is thrilled. Thanks Tim!!! read more

I had 2 loaded or quick struts installed on my 2014 Venza XLE by CAR because I was trying to save money since I am semiretired and a senior and my regular mechanic doesn't use them. He did not do an alignment and said it needed a slight toe adjustment. Ok, great. Then I drove the car. The ride was no better and far worse. Even my wife noticed who is hardly a car buff. So, I returned the next day saying I was not happy with the performance of the struts and I was feeling the road bumps, very stiff ride and had a swaying side to side. I had already had my checked by my mechanic and he found no front end issues prior to this installation. Tim Sullivan, the owner, seemed initially concerned but then in turned into something else and got heated right in front of another customer. He got confrontational right after and told me I didn't tell him what was wrong. I did. I don't know if his tech took it for a test drive before performing the work to corroborate my findings but accepted the job. Had he said you know you have some life left in these struts and they weren't leaking I would have not done it. But that didn't happen. I came back a week later, which was way too long, and I asked him if I could go for the test drive with him and his service manager I think since he didn't bother to introduce me to him. He very tersely refused which seemed very odd and rude. Aurora Ave east of the shop is in bad shape and would show why I was coming back. They came back in 5-10 minutes if that and said there was nothing wrong. I was never 100% sure what struts he installed since I never saw the boxes and could not check the shop numbers with Auto Zone or the manufacturer in Michigan. He said they were FCS struts from the Auto Zone. At one point in the early discussion he said he wouldn't object to trying KYB struts but that fell off the table since there was no further discussion or negotiation. What he did say was "What kind of a game am I playing here?" Game? I just spend $1,000 on 2 struts and I am not happy. Game, are you serious? I asked him for the original parts which he did give back to me. I left and he made some parting comment like he was glad to get rid of me, I'm paraphrasing. I bought these shocks with the intention of improving the ride, not making it worse. In my 66 years as a driver, I have replaced many shocks and struts over the years with after market parts and the result was an improved ride. Hence, I was left with no other option but to put the charge in dispute with VISA OR get stuck with a bad ride. I received his written statement back which was full of out and out lies about what I said, when I brought it back, I never intended to buy my own parts through Auto Zone or anyone else, just trying to get information. He never put it on the rack to check it out. Just a test drive and that was it! I bought this car new and have driven it for 5 years. I think I should know how it drives! Give me a little credit here. He also had the nerve to say I was misusing my rights as a consumer, get this, to RIP HIM OFF!! Are you kidding! This guy has gaul. I am going to file a claim with the BBB and am considering contacting the Attorney General's Office as well. No one should be subjected to this kind of abuse and dishonesty. He never said he was sorry, I'll make it right and made no attempt to remedy the situation. He just blamed me, the customer. When a repair shop tells you are the problem, stay clear of a place like this. I never got what can we do to make you, the customer happy? It's all about the owner, Tim Sullivan. Do yourself favor: find another shop ASAP. read more

I have been there few times with my Jetta. Have always been happy with the quality of services and genuine prices. Owner is very polite and knowledgeable. He will give u the advice best for your vehicle. I highly recommend this business read more

Referred to C.A.R. by a family friend and would happily refer them to anyone else. Very pleased with the experience with both our Audi and Acura. read more

Continue to be impressed with this repair shop. Tim fixed a flat tire for me, quickly and at no cost earlier this month (he also showed me the monster that had pierced my tire-yikes!) Very satisfied with their speed and attentiveness today (had an oil change, tire rotation And new wiper blades-all done for less than $84!). So glad I have efficient and honest mechanics. Makes life so much easier. :) read more

Imran is a great mechanic; always honest, fast and reliable. He's been fixing my family's cars for years now. I drive my car out from Chicago to get work done because I know it will be done correct and priced fairly. I recommend this shop to everyone I meet who is looking for a new mechanic. read more

I was lucky enough to ask a friend for a recommendation when I needed a good mechanic, and figured I would pay the favor forward. Tim and the crew at Comprehensive Auto Repair are the best. I have taken both of my cars (Foreign and Domestic) here and would not think of going anywhere else. I have brought my cars here for routine maintenance, like oil changes, and also for more complex engine repair, breaks, etc. The folks at C.A.R. always go above and beyond expectations. Very reasonable, and honest. You can't beat the location if you're a Naperville commuter! read more

Completely unsatisfying experience! Brought my Jeep in for some much needed repair. Decent quote, very quick service. Paid over $1800.00 to have several things done. Had to bring the car back 3 times. Each time I was told everything was fixed. Each time the same couple issues were still present. Finally I was told "I don't know what the problem is and I cannot fix it". Never expected a mechanic to tell me he didn't know what the problem is. Even though I was promised - and paid for A, B ,C, D and E to get fixed I only got A, B, and E. Understood work and time spent on repairs is worth money but if you don't complete the entire repair you don't charge the entire amount! Never saw a dime back for the things that weren't fixed. To really top it off they forgot to tighten one of my lug nuts when they put my front passenger tire back on. My neighbor found it next to my car in the parking lot and I put it back on myself. Could never recommend this establishment. read more

Accurate diagnosis and fair price to repair my Honda. Very happy with the service. If I brought my car to the dealership they would have replaced the entire throttle body. At CAR they found and aftermarket throttle position sensor (sensor is not sold by Honda and is riveted onto the throttle body) and did the work to replace just what was needed. This fixed the problem. read more

Tim, the owner, charged me $187.50 for a BMW starter install labor for my supplied part. They have $100/hr is their labor rate on a sign in the office. So, 1.8 hours for what three other shops quoted $120 labor estimate or about 1.2 hours. I had no choice to go to those other shops due to Labor Day overflow. ADDTL $7.50 that Tim never mentioned when giving his quote for parts that could have been reused instead of thrown away. The starter seems to be installed well. However, they broke my rear left door ashtray due to carelessly picking up the new starter box from the rear left footwell. I rarely have rear passengers in my car and nobody smokes. There was a fresh white scratch going up the front of the black rear left leather seat and up the black leather door panel to the broken ashtray. Looked like they tried to jam it closed again, due to broken plastic pieces and gear wheel fragments. I had to order a used ashtray module for about $30, since the broken ashtray door is loose and noisy on bumps now. Also, there was only one person's ASE certificate on the wall: Tim, the owner who, by the way, doesn't work on the cars...just manages the mechanics. They didn't have any ASE certificates of any of the mechanics on the wall...so misrepresentatiion/TRICKERY? Finally, their parking lot/driveway is really small and has room for just a few cars! And they refused to give me a shuttle ride home for just 3.7mi distance. They promise shuttle service on their website. Imran had an unfriendly attitude about giving me a ride home. So, they were VERY DISHONEST as mentioned above and they lied about shuttle service for customers. read more

I took my car here because the alternator went out and they checked everything over and they did a very good job at replacing an alternator and also did a lot of other checking at no charge and told me what needed to be done and what didn't need to be done all in all a very good experience this will be my go to spot when I need Automotive work. read more

If you want honest work, steer clear of this place. Don't let the German cars in the lot fool you... I had my Audi "repaired" here. The repair failed the first DAY! Tim also over charges and then offers free service in exchange. I've been driving 35 years, worst place ever; and I grew up in Chicago. read more

"I've got a guy". Ever heard, "yeah, I've got a guy for that"? Well, I've got a guy for car repairs. This is the ultimate place for your car. Tim, the owner, probably saved me in the upwards of $1500, seriously. Took my car to the Ford dealer who said I needed a new steering rack ($1487 @ Ford). My dad told me to get a second opinion, so I did. Tim did his diagnostics and informed me that it was ONLY the steering return line that needed fixing, an $80 part. Whether it was Ford trying to get money out of me or a missed diagnosis, I am forever grateful that Comprehensive Auto Repair did not do the same. C.A.R gave me a fair price for all the work done (install rear shocks, install rear brake pads and rotors, repair return line, transmission flush, and a one more look over) and in less than 24 hours my car was done. I really cannot thank Tim and his team enough. Now, what to do with that extra $1500 I've got laying around? read more

Horrible! Horrible! Horrible! One star is only because you can't save with zero stars! After taking my Jeep there to have A, B, C, D and E done I only got A, B and D completed. After THREE times going into CAR they still could not resolve all the issues. In fact, the owner told me that "he just did not know what to do". That's after he collected the full amount of $1766.00!! Understood there is a price for parts and labour but he didn't complete the work! I never was offered any compensation! Apparently at CAR if they can't do the work you still pay the full price. Total RIP OFF! Take your car anyplace else. To really top things off the mechanics didn't put my lug nuts on all the way and one fell off and was next to my car in my parking lot! My neighbour was kind enough to give it to me. Loose lug nuts?! You can imagine how shoddy the overall care is at CAR. Wouldn't recommend someone take a bicycle there. Your wheel would fall off. Hands down worst experience with any mechanic. Not to mention the owner couldn't nor wouldn't take ANY responsibility for their incompetence. read more

Great place- conveniently located by the train in naperville so it's easy to drop you car off and pick it up if you don't have any other mode of transportation. Imran, the mechanic who I've dealt with is kind, respectful and honest. He will explain to you the problems with your vehicle before doing any work and what he does charge is very cheap, especially for labor. Very happy to have a great mechanic like him for when any vehicle breaks down. read more

I had an air leak in one of my tires in the past few days. Looked up yelp for recommendations, called the shop, they said that they could address it in about 40 minutes. I stopped by in about 40 minutes, and in about 15 minutes later left the place, minus the nail form the tire, and more than reasonable charge. Very professional and courteous, would recommend without reservation. read more

Tim did an excellent job! He spent the extra time to find out exactly what the issue was rather than guess. He was very thorough in keeping me informed throughout the repair and I am very happy with the results. I found comprehensive on Yelp and chose them because of their great reviews. They definitely lived up to my expectations. Thanks. read more