great great body shop does excellent work. pricing is great couldn't get any better. anyone that needs anything done send them here.

Don't go here! They did good body work, but did not complete the job by fixing the exhaust system and the muffler sounds caused by my SUV being rear ended by an F-150 speeding at 40 mph while I was parked at a stop light. I picked the SUV up and it sounded like it did not have a muffler! I then had to reach out to the at fault party's insurance who stated I had to bring the SUV back to the people who did a half ass job after picking it up and the engine roaring when starting or stepping on the accelerator. They said the Caddie SUV sounding like a 1989 Honda Civic with glass packs had nothing to do with the wreck, stating it is just normal wear and tear on the car. I lost all faith in the shop. After 4 hours of driving to different mechanics, the new mechanic stated that being rear ended absolutely caused the issues mentioned above! The techs at Collision Connection Auto Body did half hearted work. I believe in helping mom and pops shops, but don't waste your time. They will do the bare minimum and not do the right thing when no one is looking. Very frustrated and disappointed. read more

Do not go here. Quoted me one price. Quoted insurance company a different price. When I called collision connection to get confirmation that they would do the repairs at the price quoted to the insurance company they said they would not and the repairs would cost more then the insurance company was quoted but the insurance company would pay it. I call the insurance company they said they would not pay more. When I called back Collision Connection to let them know the woman yelled at me "I been doing this 20 years. This is how the game is played. If you don't like it find another shop." Started out so sweet then turned into Karen. Save yourself the stress do not go here. read more

I have taken my vehicles over the years here and always excellent work. I have had accident work done as well as voluntary work I wanted done. The work was always done promptly. I have referred this shop to friends and they were happy with the work there, too. This is a little locally owned shop, not a chain which is nice to know it supports the community. read more

My van was hit and had some damage to the fender and front bumper. They were very helpful explaining the insurance end of it. I had never been in an accident and didn't know what steps to take. Also when the insurance company quoted me half of what they had, she handled the insurance company for the rest of the payment. I will come back here for any more work that I need! Thanks for all your help!!! read more

I have had work done here for over twenty years and have always been pleased, they have exceeded my expectations. Keep up the good work.

Shortly after my husband purchased a Mercedes, he hit a parking block. The front bumper was noticably damaged. I took it to the Mercedes dealership, who gave me a quote that was more than twice the price that CCAB gave me. Not only was the service, turn around time and result perfect, I felt the pricing was really fair. My bumper looked brand new when I picked it up. Thank you for a great experience! I would highly recommend this business for anybody who is looking for an honest and fair bodyshop. read more

This is great repair shop! Really good work and really nice people. We had hail damage on two of my cars and a door dent. The cars came out flawless. You won't be disappointed! read more

Someone hit my parked car, and wanted to pay for the damage out of pocket. I went to a few auto body places for quotes. At several of the places, I got the feeling that as a woman the people didn't want to deal/explain things to me. This being the first time I've had to do this kind of thing, I can't tell you how great it was to finally find Collision Connection. They explained everything, their estimate was spot on and the best deal out there, and they worked out payment with the guilty party. The free loaner was a little scary, but my car looks as good as new. Thank you! read more

Have taken 2 cars here to get work done and just had another one taken, teenagers, need I say more. Very happy with the quality, quick turn around and precision. Cars always come back looking like new! Janice is very friendly and easy to deal with. She takes care of everything for you! Even having it towed there! I will always use them and recommend them. Thanks CCAB! read more

I have a 2005 Subaru STI that I use as a show car. I accidentally smashed one of my side skirts and since this place is close to where I live I figured I'd give them a shot. The work was absolutely impeccable and anyone that knows me will tell you I am the biggest stickler for details and I can't say one bad thing about the work they did. The turnaround time was extremely fast and the woman who owns the shop couldn't of been friendlier. I'll definitely go back for any repair needs in the future. read more

Front end collision in Honda Element by family member brought me to Collision Connection Auto Body . The entire job was done very professionally from the time I sent them to tow the car to shop to the pick up of the finished product. This being a 10 year old car from Arizona I was concerned about the paint matching when done . The paint and gaps are perfect and the mechanicals they repaired have been excellent. Not every one can match paint this way. Other shops have told me they could match paint fine for other fender benders when done, but when the car was done the bumper did not match. read more

My car looks better than before the accident! Janice worked with the insurance company and I'm sure that's how it all got done in a reasonable amount of time. I will definitely recommend CCAB to friends, and won't hesitate to come back if I ever need to. read more

Woodland wildlife and automobiles don't mix. I had auto body damage from a night-time animal strike. The owner of the shop who does my car maintenance recommended Collision Connection Auto Body, a small shop in Oswego. I visited three body shops and chose them. They had good communication, worked well with the insurance company, and the estimate for the finish date was close. The car looks great again. No one wants to need the services of a body shop, but I'd choose them again if needed. read more

Do NOT get you car fixed over here, not unless you want to deal with a crabby old bat who is very rude, unprofessional, and overall a unbearable b*tch! There are far more better shops to go to than this dump! read more