they fired the best manager/lead tech they have ever had and now brought in a person that only knows tires and got fired for leaving upper control arms loose, broke the guys cv axle aswell. The owner Sue has no idea what she's doing her husband Rich ran it for many years, ever since he passed away she hires people with no Ases/ certifications no one there is even has a license to do ac work. Also pays people under minimum wage, no overtime even when worked more than 40 hours. Doesnt even let her employees take their full hour lunches and still takes an hour from her employees... I repeat DO NOT BRING YOUR VEHICLES there and no I'm not a disgruntled employee I just know how she does it and how sloppy the work that comes out that place, no one there now legit doesn't know what they are doing... read more

brought my car in for an alternator repair and they cut open the rubber in my CV joints to charge me another $600 in repairs I didn't need. They ruined my exhaust which they lied and said needed to be removed to get the alternator out which they didn't. They fixed the exhaust for free and NO ONE GIVES FREE WORK AND PARTS UNLESS THEY ARE HIDING SOMETHING. read more

Stay away! The new mechanic/ Darren is worse then the previous guy that everyone complained about. I took my BMW for a coolant leak he said it was a hairline crack in the radiator said needed a new radiator charged 1600 for parts and labor the day i picked it up the low antifreeze light came back on. The hood would not open bc he messed up my hood somehow. I took it to Patrick Cadillac to a friend mechanic of my brothers they were able to get the hood open put car up on lift to show me the coolant leak was coming from the cracked thermostat housing and never needed a radiator in the first place. I called Darren told him what the all mechanics at Cadillac saidd. He Darren reply was " Im not playing this he said who said game with you and hung up the phone me! So people i strongly recommend to EVERYONE TO STAY AWAY FROM THIS BACK YARD MECHANIC HE IS WORST MECHANIC IN ALL OF WILL COUNTY! I KNOW 5 PPL WHO HAD COME FORWARD SINCE MY TRAIN WRECK OF AN EXPERIENCE WITH THIS IDIOT!! DO NOT GO TO DARREN AT AUTO MEDICS HE IS A LIEING SCAMMING POS! read more

I've moved out of state so now I can share a well kept secret. Auto Medics rocks! It's so hard to find an honest mechanic. These guys are the best. read more

I'm skeptical of EVERYONE!! AutoMedics - Knowledgeable / Fair / Honest! What else could you ask for?? Okay, maybe cookies and bottled water... But hey, its an auto repair shop - not a day spa.. Go! You wont be disappointed! read more

they installed a " new" fuel pump but half way home my car breaks down on the highway. turns out the fuel pump was installed incorrectly horrible place and over priced. read more

Just purchased a set of tires from Discount Tires down the street and was told I can get a discount on my wheel alignment here after a tire purchase and I definitely needed one. I was welcomed immediately by Rich. My car is old and I know it's far from perfect. They made me aware of a few things I might need to change right away by showing them to me and they did not try to pressure me into any major fixes which I appreciated. Darren was informative and friendly. Parts are easily accessible here w/ Napa Auto Parts being right next door. I was in a time crunch and they were able to get me out in time. I would def return if I'm in the Joliet area again if my car needed to get fixed. read more

Fast, quality repairs. Fair prices. They even offered a loaner vehicle. Would definitely recommend you check here for your next repair. read more

Auto Medics - Auto Repair Near Me - Joliet, Illinois

Quite a few of us use Rich and are all of the same opinion. He's honest, fair priced, and his mechanics are good. Everyone's always looking for a repair shop they can trust. Now you have about 6 more opinions. read more

Driving back to California from Maine I Stopped at Steak n Shake across the road noticed my engine light was on. Thought it was a relapse of an issue I had been dealing with. Stopped in as I drove by. They ran the diagnostic and got a code on tech had never heard of. Lead guy knew right away. I googled it and saw it was a recall on a part. So I figured that may have been the cause. But in the course of looking everything over they noticed my oil was extremely low. Did a flush and a clean and reran the diagnostic and it was fine. So they fit me right in, found the simplest answer to what was wrong, when they could have charged for the part that was recommended through the notice. So instead of a possible blown engine or a few hundred bucks for a part and labor I rolled back on my way after about an hour and a half delay with a bill for less than 150 bucks. Drove through the next two days basically and ran fine. I checked the oil because it was a mystery as to why it went out since I had it changed right before I left. But it was all fine from there. read more

So my car failed an emission test, and I call around places seeing which is least busiest, and this led me to Auto Medics, for a good reason. No wonder they don't have many customers and the only place not busy during peak hours. At first they run the diagnostics and tell me the problem, then that's followed with a quote. It's my parents car so they're the ones paying for it, so understandably I said I will get back to them and let them know if I will need their service. Knowing I would not be getting it done at that moment, I asked how much a diagnostics check would cost, and the guy says he didn't know what was done (although the the on-board diagnostics computer system lets them know). So literally they just checked it through the computer system, but the guy didn't want to say that so he could charge me something at least before I walked out the door knowing I wouldn't be getting serviced at the spot. As for the rate, first he says $790, then I say that's a little steep, I may have to check other places, since again, I'm not the one Paying for it. He then takes off some to about $700, which is fairly good deal. Again I tell him I'll get back to him since I have to talk to my parents. Then he lowers it to $650. So how much are you up charging if you can take that much off and still make money? After I said i would get back to him, he says he may not be this nice tomorrow. So what's that mean? You're basically threatening me to get it done now or else I'll have to pay more. Just absolutely ridiculous. I again said I'd get back to him and asked if he could write a quote down with the problem, but he refuses, rips up the paper and throws it out. How exactly am I supposed to tell my parents the exact problem if you won't write it down along with the quote. I have personally had much much better experiences with Auto Masters in shore wood and Aacell next to the emission place. They treat you as customers ought to be treated, and want repeat customers. I will never step foot inside this terrible business. No wonder they're basically the only auto mechanic in Joliet that's not busy, the guy running it is very rude. I will say though, the gentleman with the long hair was very respectful and courteous, too bad I wasn't talking to him the whole time. Don't go here. LOL angry bird lies about me swearing at my mom, but fails to mention he threatened to beat me up. God bless you read more

I needed help with a 2006 Saab 9-5 exhaust system part, and was quoted $850 from a reputable muffler shop that wanted to change the entire exhaust system, I called Rich at Auto Medics in Joliet, with an idea to just change the bad part, if possible. The mechanic said totally possible, with future repairs still capable of being done as needed. I was in and out under an hour, for a bill of $117 and change The crew was prompt, professional, and courteous, with attention paid to detail,They will receive more of the work needed on my vehicles in the future, Thank you Auto Medics read more

Our son's car died in Jolliet late at night on the way from Grand Rapids, MI to Iowa City, IA. He left it parked it in MacDonalds (they were very kind) and called us. I called Rich at Auto Medics Jolliet first thing the next morning from our home in Rochester, MN and he immediately arranged to have it towed in. Within the hour, Rich called back with the estimate (more than I was hoping, but VERY reasonable considering towing charges) and had it repaired and ready to be picked up 2 hours later. I explained that our son was not going to be able to get back to Jolliet for a week. Rich said no problem, he would drive it inside every night and have it ready to go when he could get there. Even promised to look into an intermittent problem with the starter while it was there. GREAT EXPERIENCE!! read more

This place has the best deals on car repair and parts in all of joliet, crest hill, plainfield, shorewood, and bolingbrook. They are speedy and professional. I recommend this place to all my family and friends and they have never been disappointed. I suggest everyone around joliet goes here to get their car checked on before the weather gets really bad. read more

I am very disappointment in this business. My 18 year old granddaughter took her car there for an alignment after our mechanic did some front end work on the car. Keep in mind our mechanic is a personal friend and very trustworthy. Your mechanics told her the car needed $2000 worth of repairs and was unsafe to drive. They even went so far as to make her sign a waiver to that affect. None of the repairs they quoted were necessary. This was pure taking advantage of a young girl. Since when are scare tactics necessary? Especially to an 18 year old? Shame on you and your business! read more

Rich and the guys do a great job and stand by their work. I've been using them since the opened for my last 2 vehicles and they have never disappointed me. They are always fair on price and won't sell you something you don't need. I recommend them to all of my friends and family looking for a great mechanic and no one has ever been disappointed. Keep up the great work guys. read more

GREAT PLACE!! I can not say enough good things about this place!! Rich and his staff is so very wonderful and caring about not just doing an Excellent Job but also treating and caring for his customers. I have been going here for 2 yrs now with my older trucks and he has given me great advice and has fixed every problem with fair prices. Even picked up my truck and towed it to his shop, when I didn't know how to get it there. He stands by his work and I don't trust anybody else with my trucks from now on. I HIGHLY recommend this place to anyone, you will not be disappointed, fair priced, good service and quick at looking at your cars. I have them on speed dial for all my car needs from oil changes to a break down!! GREAT PLACE!! read more

Customer service is horrible and I'm still experiencing the same car issue. The owner of this business was even dismissive. They wanted to charge me $60 for test driving my car, which was not mentioned to me prior to getting the keys to my car. Furthermore, I was charged $300 more compared to another competitor for the replacement my master cylinder. My recommendation is to shop around for better prices and customer service. This was my third time doing business with them but unfortunately this will be my last time at this establishment. Business must be slow during the winter months and they charging customers unreasonable prices. read more

Rich and his staff are fantastic!!! He has very fair pricing. I had failed my emissions test and they did their magic on my older car and I passed with flying colors! If you are in the Joliet area, Rich\Auto Medics is the only place to go. These guys are experts! read more

I replaced all steering items. Ner Ball Joints,control arm bushings,inner/outer tie rods,stabilizer links. So I called to arrange a wheel alignment and was told " because auto quacks didnt do the parts install that they dont normally like to do alignments. The guy on the phone was an absolute jerk. So I opened the phone book and solved it. Do yourself a favor, look elsewhere for your auto repair needs. read more

Took my Honda accord into auto medic 2x. First time the Honda dealer told me I needed an alternator and battery totaling $700.00 charged me $120 just to put it on machine. Auto medic put on machine said nothing wrong only needed to drive car longer to charge up battery ( car seldom driven ) charged me $0. Next time car was shaking badly took in again to auto medic put up on lift said tire packed with snow removed snow and again charged me $0. Very glad to find an honest mechanic that I can trust. Will be giving auto medic ALL of my business!!!! read more