My car broke down forty miles from home. A gas pump issue. AAA recommended Rockdale Automotive as…read morea trusted business. My tow truck operator told me it was the best around and he was right. The shop was minutes away from closing for the weekend, but they accommodated me. I could not accompany the car to the shop. Page, at Rockdale, took all the needed information over the phone. The shop is closed on the weekends but Page said one of the mechanics might be in on Saturday morning. Saturday morning the call came with a description of the problem and all work that would done by Monday. Picked the car up on Monday and was pleased with professional service and workmanship. On top of that, they accepted my AAA membership discount. Look no further for your automotive needs. As my tow operator said, "They are the best around."

Amazing shop, they're honest and do good work. If you're looking for a honest shop that won't rip…read moreyou off, look no further.

I'm skeptical of EVERYONE!! AutoMedics - Knowledgeable /…read moreFair / Honest! What else could you ask for?? Okay, maybe cookies and bottled water... But hey, its an auto repair shop - not a day spa.. Go! You wont be disappointed!

they fired the best manager/lead tech they have ever had and now brought in a person that only…read moreknows tires and got fired for leaving upper control arms loose, broke the guys cv axle aswell. The owner Sue has no idea what she's doing her husband Rich ran it for many years, ever since he passed away she hires people with no Ases/ certifications no one there is even has a license to do ac work. Also pays people under minimum wage, no overtime even when worked more than 40 hours. Doesnt even let her employees take their full hour lunches and still takes an hour from her employees... I repeat DO NOT BRING YOUR VEHICLES there and no I'm not a disgruntled employee I just know how she does it and how sloppy the work that comes out that place, no one there now legit doesn't know what they are doing...

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

Craig is an extremely honest and trustworthy person. I come from a family of mechanic's, but we're…read morenew to the area and you know how it is with family? You hate to bug them! I'm so happy I chose to come to Integrity. Craig communicated with me every step of the way and the repairs were done on time and lower than the estimate! Don't be afraid to bring your auto here!

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

Fast, honest, Quality service! Excellent work on foreign cars. We have never been disappointed…read moresince coming about 10+ years now. Thank you Chris and Mark - they are top notch! Darnell & Sylvia

If I could give them 100 stars I would. I was told by another auto shop here in town I needed all…read morethis work. I was Leary, it just didn't sound right. Anyway I ordered the parts but something told me to bring the car to AD Joliet and hv them put them on. I dropped my vehicle off with parts and all. Chris called me and stated, you don't need any of this. I was shocked, and ever so grateful for his honesty. He could hv put those parts on and charged me, however he didn't. I'm forever grateful of his honesty and the fact that he isn't trying to rip off everyday people like myself. If you're looking for a good honest mechanic, you won't be disappointed.

Just had my 2016 Silverado Duramax 3500 CP4 converted to cp3 emissions compliant, fantastic job!…read moreThese guys are great, knowledgeable, and price was very fair. The good reviews they have on Facebook and Google are definitely deserved ! They will be the only guys working on my diesel truck from now on!

My regular mechanic referred me here when my exhaust pipe became loose and started dragging on the…read moreroad. Was a little freaked out when it started as I had to get there from the northside of town, as I was afraid of how much further damage it was causing. Then the repair shop's street corner had construction cones all around the area,so I had to turn into the nearby Bank of America parking lot, which resulted in a part falling off while turning into the lot, and the exhaust pipe being turned away from the car thus, furthering my anxiety. Luckily, they made the repair seemed minor as I pretty much just needed a new exhaust pipe & muffler, took about 1 1/2 hour and cost me only $340, which made me relieved. Service could have been better, but wasn't that big of a deal. Found it a little odd for an auto repair shop that goes of their way to insist that patrons pay in cash as I don't think many people carry hundreds of dollars in their pocket.

I walked in, waited five minutes for the lady to stop playing on her phone, then, I ask if I can…read moreget some work done. And she says are you talking to me? Yes, can I get some work done? We are full. Okay, can I schedule an appointment? And she looked at me like she didn't understand anything. I was saying i ended up leaving

If you need any work done on your car, this is the place to go!!…read more I can't say enough great things about this place! When I took my car into the dealership for a check engine light, it turned into a high priced nightmare. So I decided to look for quotes to fix the needed repairs. I reached out for a quote ,via yelp, and within an hour received a response. I called and explained the situation. Not only did they quote me $2,000 less than the dealership, they also offered me rental car at no additional charge. Because I was a first time customer they also offered me a discount. When I arrived at the shop everyone was so nice and knowledgeable! Willy was amazing, explained everything to me and reassured me that they would take care of everything. And they did !!! So professional, so nice and very fair pricing. Thank you for everything guys !! If I ever need anything else, I will be back!! Customer for life ! Give them a try, you won't be disappointed!

I was quoted 350 to get the top up on my BMW and estimated next day to pick it up. 3 days and 900…read morelater I got my car with roof up and not locked so I'm stuck with windows down and endless door chime. Virtually no parts bought and I literally paid for them to allegedly remove a bunch of seat cushions. 900 worth. Guess I gotta get another bill run up to get the job completed. NEVER again. It would have been cheaper to go directly to BMW. Thumbs and toes hell no this dude full of shit

I asked them to inspect my truck, Did a great job on my…read moresemi truck, seals bearings and brakes. Changed the water pump. Great price good service. Very nice people to work with.

http://www.dexknows.com/business_profiles/g_and_m_auto_service-b165306…read more Found more dissatisfied customers who experienced same bad service.

My experience was great. fixed my trans three years ago still working flawlessly. Very…read moreknowledgeable and experienced.