they were quick, professional and welcoming. Got an appointment quickly and they could not have…read morebeen nicer. They fixed the problem immediately and did NOT charge because it was a small problem. Could not recommend them more highly

I called to have my brake pads replaced and I was able to get in the same morning which was great!…read moreThey inspected my car and were able to give me a detailed breakdown of what my car needed right away and what they recommended should be addressed. I have a BMW and they had the parts that BMW would use without the BMW stamp. They were also able to change my filters and brake fluid too in the same day. I definitely would recommend Christian Bros Automotive for any car concerns. They worked efficiently and answered all my questions before they started the work. Thank you so much again!

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++

I've been coming to Jack's pretty much since they opened and I've always had excellent service. As…read morea woman, it means a lot to me that the service guys don't try to upsell me with unnecessary things and I'm treated with respect. The ONLY reason I gave them 4 stars is because this past February I had them install a new battery. The problem is that a little while after I left there (I had been driving around a lot doing errands) my car died. I got it to start again, but I drove a little ways & it died again - right in the middle of Essington Rd, which is a very busy road! I was so scared that I was gonna get hit by someone from behind. I had to call my boyfriend to come give me a jump but each time it would only drive a few hundred yards (did this 3 x's to get it from Essington & Black to Jack's! Angry ) Ok, so here's the reason I'm still giving them 4 stars...when I finally got back there, I was pretty upset, but the manager took care of me & my car. The battery wasn't bolted down properly & he showed me why, then he put a brand new battery in & showed me that it was done correctly. Apparently the "kid" who did it was a newbie & didn't know how to do it, but my problem with that is that he didn't ask his manager! Anyway, it was all handled very quickly with the manager apologizing profusely and he gave me a free oil change and 2 extra free car washes. Listen, people make mistakes, we're all human, but the difference was that he accepted responsibility, apologized, and then gave me great customer service...and THAT'S why they get 4 stars & a lifetime customer! Thank you Jack's for remembering how to treat customers...even pissed off ones!

Stopped by for my first car wash at Jacks great service, it was fast as workers were nice!read more

These guys are the best! They're honest, fair and intelligent. I've been bringing my car here for…read moreyears. They have a lot "regular " customers for a reason.

I've been going to this place for quite a while, since I normally just want to get an oil change…read morewithout an appointment. There have been times where they point out that I need something replaced but, I've never felt like they have taken advantage of me. While, the oil change is a little high ($35) its more important of me to have my car in the hands of people that I'm familiar with than anything else.

Quick and easy. Clean bathroom. Free wifi. Friendly employees. And to top it off... FEMALE…read moreTECHNICIANS! Woot!

Frankfort Valvoline, requested pressure check in tires. ugh The quality was subpar with orders…read moreyelled out trying to impress customers. The value of the oil being put into the car with a gardening watering can, questionable. What the heck went into my car, how much oil and the price staggering. This place used to be good changed owners and went subpar to a 1 star rating. Never again my friend. Buyer Beware

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

Dirty and smelly. So sad. Very busy and the start time is 8:00 AM not 7:30 as stated. Staff on top…read moreare very customer oriented but below staff had pants falling off and rough. Not the best impression. Stopped in again today. Two months later. Nope. Still no grease gun. They recommended we try another of their locations. I have to agree. Skip this location completely.

Just went today and got an oil change, forgot to ask about skid plate hanging after they finished…read moreand they gladly went back and fixed it for no charge and it was so quick and everyone was so nice. Thank you Jose and Jake!

Craig is an extremely honest and trustworthy person. I come from a family of mechanic's, but we're…read morenew to the area and you know how it is with family? You hate to bug them! I'm so happy I chose to come to Integrity. Craig communicated with me every step of the way and the repairs were done on time and lower than the estimate! Don't be afraid to bring your auto here!

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

Quick and easy oil change, with the coupon it matches dealer pricing. Rick and his team explained…read moretheir process and make it seamless. I'll be dropping by again. Thanks again Rick!

Well we have a brand new Kia K4 and took it to this place last week for its first oil change. It…read morestart dripping oil in my driveway. I thought they may have spilled oil on the frame and didn't clean it, which is quite sloppy of them. It continued to drip after a week. I checked the dipstick today and it doesn't register any oil on it. I'll be going back asap. It was like 120 dollars. This is total crap from them.

THEY ARE ALL SO AWESOME!!!…read more I've been going here for oil changes since I've had my first car! The staff has been the same and they are so friendly and awesome. Overall a clean shop and they will look out for you! Great prices and great services and they know what they're doing. The location Has a bright future

BEWARE...False advertising and price gouging. Since Dad…read moreretired his son ( I believe) is going to destroy this once great business. They diagnosed my sons car and quoted DOUBLE what other places charge. $1800 just for a catalytic converter part????? They advertise free diagnosis but then charged a $75 fee??? We won't be back and won't ever recommend them again as we have for years.