BEWARE!! BEWARE!! BEWARE!!! Subject: A Cautionary Tale Regarding B and G Auto Dear Readers, I feel compelled to share my unfortunate experience with B and G Auto, located at 2206 E. 75th Street, Chicago, IL, in hopes of preventing others from encountering similar frustrations. Overview of My Experience: 1. Initial Breakdown: On July 1, 2026, my vehicle began to overheat and leak transmission fluid, prompting a call to AAA for a tow. After consulting several local mechanics, I chose B and G Auto based on the owner's assurances of immediate diagnostic services. 2. Relocation Confusion: Upon contacting the shop, I discovered they had recently relocated from Harvey. I agreed to have my vehicle towed to the new address, hopeful for swift assistance. 3. Lack of Communication: After the tow, I experienced significant delays in communication. The owner, Alverdis Alexander, failed to respond to my calls for about 20 minutes after taking my keys. When I finally reached him, I was met with vague reassurances and no clear updates. 4. Further Delays: Despite their advertised opening time of 9:30 AM on July 2, I received no updates until I called at 1 PM. When I arrived at 1:45 PM, my vehicle remained on the street, and I was unexpectedly charged for a battery charge, which had not been previously communicated. 5. Repair Pricing Discrepancies: After initially agreeing to necessary repairs (starter and transmission lines), the cost escalated dramatically when the owner informed me of additional issues with the fan. I felt pressured to approve these unforeseen expenses, and when I requested to pay at pickup, the owner's reaction was unprofessionally irate. 6. Post-Service Complications: After retrieving my vehicle on July 4, I encountered immediate issues, with the car stalling shortly thereafter. Despite several attempts to contact the owner, I received minimal assistance, culminating in a suggestion that I might have blown a head gasket. Conclusion: This experience has not only caused substantial inconvenience but has also led to unexpected financial strain due to uncommunicated repairs and unsatisfactory service. It is crucial to bring these practices to light, as they can significantly impact other consumers in our community. I urge potential customers to consider these points carefully before engaging with B and G Auto. Ethical business practices are essential, and it is my hope that this review prompts a necessary review of their operations. Thank you for your time and consideration. Sincerely, Montage Pheloan read more

B&G Auto Center is the best auto repair shop that I have used in my decades of driving and owning cars. It is indeed a 5-Star Operation. The owner, Verdis Alexander, is personally involved with the repairs, working side by side with his mechanics to ensure integrity, a fair price and white-glove customer service. I thought I had a transmission problem that was preventing the car from passing the vehicle emissions test. That was what the codes indicated. Turns out, my gear shift was sticking and not moving properly. How many mechanics can you trust to have been honest enough to admit to that? When my car was repaired, for a fraction of what I thought it would have cost, B&G drove it to the DMV and the car passed, just as the mechanics had promised. read more

I Was recommended to this place by CarMar; I will never take another reference from them ever! This is not a reputable business! However, I was in a hurry to get my vehicle fixed and they could not fit it in their facility; with a reference from CarMax, I thought it would be okay. I will never doubt my first impression of a busness ever again! This is the worst repair shop I have ever encountered and I am considering sueing them! They ran out the gas in my vehicle and I truly believed they did not replace the transmission like they said! The car was dirty when it was returned also. I will be reporting them to the states attorney's office for comsumer protection. Again, "Do Not Do Business with B and G Auto Repair in Harvey, IL! I am a disable veteran and I take service seriously! Also, beware of their finance practices and read everything throughly if you do consider having work done there. I will be reporting them to CarMax home office as well. read more

The guys here do great work! Had fender damaged to both sides of my truck, and they got her back into tip top shape. Although the work time I was initially turn out to be a bit longer it was worth wait for such excellent work. Throughout the whole experience the owner spoke with me personally to keep me updated. Very friendly and accommodating with great budget friendly prices. I definitely will use them again should the need arises. read more

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This business consists of liars, money grabbers, and horrible diagnostic services. I trusted this business with my vehicle and not only did they misdiagnosed it, but AFTER I got my vehicle back my check engine light came on, and it was never on my vehicle prior to me bringing it in for service. I believe these people did something to my vehicle out of spite because i questioned their lack of professional services. I regret bringing my vehicle to this establishment and now I sought to make sure they're held accountable for the for their horrible services. I SUGGEST YOU FIND ANOTHER BUSINESS AND DO YOUR THOUROUGH RESEARCH BEFORE TRUSTING THEM WITH YOUR VEHICLE! read more

Great service friendly staff always kept me updated about what was going on with my vehicle , same day service my truck needed a new alternator and after part was ordered and delivered( it took at most 1 hour to get the part) and It was a quick in and out. Total time in the shop maybe 2 and half hours to 3 from when they open read more

B and G Auto Center - Body Shops Near Me - Harvey, Illinois

I have been going here for long time for all my auto repair and auto body repair needs. Excellent service and great pricing. I would recommend this place to anyone. read more

This about the shadiest damn business I ever met...They don't put your parts back on lose it and expect you to go get one..2 months doing a diagnostic test..don't know what the hell they doing. read more

Very professional & reasonably priced. I could not roll up my driver side window, they replaced the Switch and I was out in a timely manner. I would go back in future. read more

My car had to be jumped daily maybe twice a day sometimes. I took it to the dealer Kia and they couldn't find the issue after leaving my car there for days. However, B &G they found the issues because there were 3, and of course my extended warranty didn't cover any of it. B & G worked with me to find parts I could afford and got me back in my truck before Christmas. The staff is amazing the customer service is amazing. I would definitely recommend and will be going to them for all of my vehicle issues. read more

Just received terrible service from this shop. I was told my vehicle would be fixed in 2 days with one price. 4 days later, I had my car towed away because they did not fix it. They also charged me more than I was told originally. I had to call repeatedly to check up on the status of the repairs. read more

i contacted this establishment because they were listed in my area. wrong!! they have moved out to south holland, no longer in calumet park. went there to have my vehicle repair. sat there 4 hours for them to complete the job, paid the bill, left. one week later my car broke down again. call them and return, but ofcourse he, the owner was on vacation. why did he have me come up there n he knew he would not be there. have repeatly tried to fix this dispute, but no avail. services guaranteed is a joke!! first he lying on the website,not in the location it saids,2nd not a man of his word. 3rd guarantees not guarantees. when u don't honor your word. fraud!!fraud!! read more

My mother had her driver's side door repaired here after an accident and they did a good job!! Looks like nothing ever happened!

I LOVE the service I received here! The price of my repairs were very reasonable and they even offered me financing. It did not take long for the repairs to get done and they guarantee the work. Unlike a lot of other repair shops, I feel confident that my repairs were done right! read more

B&G Auto Repair saved the day! My son was traveling back to Michigan when his car died on I-94. I called B&G and they arranged for the tow, kept us informed on everything, repaired the car and got him back on the road that afternoon. Incredible customer service, quality work and the price was more than fair! Being from out of state and in a dire situation, this could not have worked out better for us. If we lived in the area, we would definitely call them again. Thank you B&G! read more

I was in an accident! My Mercedes GL450 bumper was completely smashed! I took it here and they assessed it immediately. They were very accommodating and worked close with the insurance adjuster to fix my vehicle in a timely fashion. Their prices were very competitive! I was concerned about the paint matching but when it was complete I couldn't tell the difference. They even detailed my entire truck inside and out as a courtesy!!! Love love love the place. The service was expectable and the owner spoke with me and explained the whole process form beginning to end! I will be utilizing their services for all my automotive needs!! read more

i Have been getting my car repaired at B & G for over 5 years Iam Super Satisfied My Daughter has purchase a car from B & G & is supper HAPPY with the Service Frank Powell read more