New Owners
I have never seen a business run this poorly, and I highly recommend that you take your business someplace else.
I came in today to get gas and a car wash. To get a discount on gas I bought a car wash from the pump. Unfortunately they do not tell you that they offer a much cheaper carwash if you pay in the carwash line.
The pump had no receipt paper so I had to go inside regardless of paying for both at the pump. While inside I asked how long it would take to get the car washed, I was told no more than 10 minutes...not true, I waited in the carwash line for an hour because when you purchase a full service wash the inside gets vacuumed before going through the wash. Meaning, I had to wait for the inside of everyone else's car to be cleaned out first even though I was just getting. An exterior wash.
I noticed that everyone that was getting a full-service wash got out of their car and waited inside. I asked, because I was getting an exterior wash only, if I could stay in the car. They said it's not recommended but yes. Then I find out that I have to get out of the car again after the wash to re-present the receipt and the slip that they give to you. What's the point?
By this time I was so fed up that I went back to the front and asked for my money back. They said no, because I paid at the pump they could not refund me my money, nor could I come back at a later time for my wash.
One extra thing I also noticed, they advise you that they are not responsible for anything that happens to your vehicle, including anything that may be stolen from the inside. This is why I wanted to sit inside my car during the wash.They also have a huge list of things that they weren't responsible for, broken windows, broken mirrors, broken windshield wipers, broken antennas, anything older than five years old. It's plastered all over the place.
Please, don't put with it. Take your car someplace else, avoid losing time, money, and gas. Go someplace else. read more