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    Honest-1 Auto Care

    3.1 (56 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Honest-1 Auto Care

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    22 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Honest-1 Auto Care Photos

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    Recommended Reviews - Honest-1 Auto Care

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    Reviews With Photos

    WhatsApp screen capture1 from July 25, 2019
    Afaq A.

    Response to Owner's comments You are asking for record of the tire rotation being performed. I don't have one but please see attached screen captures 1, 2 & 3. These are time stamped WhatsApp conversation between me and my wife dated July 25th 2019, between 12 & 1 pm. Once I got a notification that the shop performed had completed the oil change, I inquired about the tire rotation. I had specifically asked the owner for this when I made the appointment. My wife checked with the technician who responded that "I had not asked for a tire rotation". After this I called my wife and spoke to her and the technician directly, explaining that the owner had agreed to perform the tire rotation. The technician then checked with the owner who confirmed that a tire rotation was to be performed. Then a tire rotation was performed and for this my wife spent another 30 minutes at Honest1. You say your records don't reflect a tire rotation. That may be because your staff did not update the record correctly. Hindsight is 20/20 had I anticipated that the tire rotation would lead to a problem, I surely would have made them put it in the record. All I know is no other oil change/ tire rotation has been done on my vehicle since July 25th. See the Honest1 oil change sticker still on my car windshield. Had any other shop done an oil change/ tire rotation they would have replaced this with their own. Cosco gave me in writing that the lug nut was mounted incorrectly and was cross threaded so they had to break the stud to mount the new tire.

    Carole C.

    I've never been motivated to write a review of an auto repair shop but this one is truly an exception. Just had the rear brakes replaced on my car and it wasn't the price that got me (although it was $30 less that my precious quote) it was the service, convenience, warranty and an unexpected bonus! Greeted by the FEMALE owner, we were seated in a pleasant and clean waiting area, quickly got an estimate, were driven home and picked up when the car was ready! The bonus was an extra $25 off the quoted price, a 3yr/36,000 warranty AND 1 year of roadside assistance up to $75 cost reimbursement per incident! Fresh coffee, good snacks, and referrals that add up to real money! I urge you to try them, a very pleasant experience. Today I received a handwritten thank you note from the owner, Karen Conway! Nice touch, way to go!

    Juli R.

    They lived up to their name. Stopped in for an emergency radiator repair on a Saturday morning & was in & out in less than 3 hours. Fixed what needed to be fixed & didn't try to get me to spend more. Amazing customer service, I loved the "thank you" note & snack for the road, it really was a nice touch to an unexpected repair.

    Little goodies they left in my car for me.

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    Page 1 of 2

    Ask the Community - Honest-1 Auto Care

    Review Highlights - Honest-1 Auto Care

    I'm writing this review on behalf of my mom, who recently received help from Honest-1 Auto Care with jump starting her car.

    Mentioned in 6 reviews

    Read more highlights

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    Tuffy Tire & Auto Service Center

    Tuffy Tire & Auto Service Center

    (50 reviews)

    Calvin is the person you want taking care of your vehicle because he will also take care of you. I…read moreoverheard him patiently coaching an employee on how to correctly create a complete record of my car's inspection, making sure it was right before bringing it out to me - i was impressed with how he manages his people. He walked me through the issues, pointed out what's working right, and presented a clear repair plan. He completed everything within the predicted timeframe and completed the process with genuine warmth. I trust him completely and deeply appreciate Tuffy's service!

    My goal is to give constructive criticism to help business establishments improve when needed and…read moreto hopefully bring insight that will help other customers choose the best place for their specific car needs. I am always on the lookout for specials that car repairs are running because car maintenance is costly and every bit helps. I made an appointment with Tuffys in Oswego, without ever having visited this place before. I received an advertisement for an oil change special, which my car was in need of. I only planned on getting this oil necessary oil change service done and was not aware of any other services needed. When I arrived to the Tuffy location there was not anyone there at the desk to greet me or check me in for my appointment, which I had called in advance for. I sat down and noticed a steady stream of ants encircling some liquid that may have spilled and food of the floor that looked dried up for sometime. I was not comfortable from the start because I couldn't seem to find anywhere to sit where the ants were not circling around. While this is a car maintenance shop, I still felt there was a definite lack in sanitary conditions as the waiting area was very unkept, with cobwebs and insects collecting around and under the couch. It looked like the place had not been tended to for a very long time and the ants seemed to be taking over the waiting area. It was not what I would call a welcoming place, and in hindsight I guess I probably should have taken it as a sign to take my business elsewhere. However, since I was already there and my service was a routine procedure, I decided to brave through and stand and wait for my service to complete. I spoke to Mike, whom I found out later, was the manager running this site. Mike told me me that I had not completed my 30K service and he let me know that they would be able to take care of that for a certain cost. While I was hesitant to get additional services done, I did want to prepare my car for the winter, so I decided to fulfill service in addition to the oil change. The part where I was very disappointed with was when Mike, the manager, showed me that the lower arm on the bottom of my Camry had what he said was a bushing that was cracking. He explained it was a part on a metal arm that supports the tires in place. I asked if just the "cracking bushing" could be fixed, and he said that the entire metal arm would need to be replaced. He mentioned this would cost $883.92! I obviously did not have that kind of money to spend on a service, which I did not know whether this was even necessary. I declined this service and am going to get a second and maybe even third opinion as I do not think the entire metal arm needs to be replaced for just a small rubber part that is cracking. I got the feeling that unnecessary services were being pushed on me with exorbitant pricing. I did not appreciate that because it not only undermines the customer's faith that the business will ultimately do good business but it really keeps customers leery when it comes to car maintenance shops. When I mentioned the ant situation to the manager, he apologized but did not seem at all surprised or concerned that this was a problem needing to be taken care of. Overall, I intended to just have a routine oil change and ended up also getting an additional 30K mileage service done as well. I do not believe the "cracked bushing" should cost $800+ to repair, but it is something I will need to research and look into if it becomes a major concern that needs to be fixed later on down the road. When it comes to car shops, my expectation is that the workers have integrity and be transparent. If they are to be trusted as the professional in their field, I would expect that they would not try to take advantage of those of us, who are not car experts and simply want to keep their cars running safely. Rather, I would hope those claiming to be car professionals would act with this kind of integrity, so as to put the customer at ease. Also, keeping a clean and sanitary waiting area for the customer is a way to invite returning customers rather than drive the guests away.

    Honest-1 Auto Care - autorepair - Updated May 2026

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