Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

I went for a detailing just shortly ago 8/1/25 @ 8:15 am. Besides waiting awhile to get my turn my…read morecar looked absolutely horrible when I picked it up!!!!! I paid for detailing and check out these pictures. I am VERY upset. Delta Sonic owes me a full detailing for what happened.

Warning danger awaits your car here. They're the absolute worst my car was actually damaged at…read moreDelta Sonic Oswego. The absolute worst design in the history of car washes. They have these bulky square metal boxes for setting the car mats on in between each vacuum station. The moron vacuuming my car must not have been paying attention and not I have a giant dent on my drivers side door all because of that POS car wash. The worst part was I literally watched it happen. AVOID THIS CAR WASH.

I requested wheel bearing replacement on a 2016 Subaru Outback. Tyler was able to get me in the…read moresame day and completed the work efficiently before they closed. They seem to be reasonably priced compared to a dealership.

Needed maintenance on my wife's 2020 X5 (rear differential, front differential, transfer case fluid…read moreflushes) as a preventative measure since she just hit 40k miles. Not only was "NAS" near our house, but they offered reasonable pricing (FAR lower than what Elmhurst BMW wanted!). On top of that, they were the only shops in the general (30 min) area that were willing to quote me on the phone/email rather than waste time by "having to see the car first" (FMU, PKmotor are awful offenders). New client for life!

I would give them a five star review based on their good customer services. But unfortunately, the…read moreyoung technician mistakenly first drained my 2018 Sabaru Forester transmission fluid pan for an engine oil change. I know Subaru cars have strange location of oil pan drain plug and many DIYers made the same mistake (not me). But for trained technician, if paying attention it should be avoided. I reckon they immediately recognized the mistake and stopped, and refilled or flushed the transmission. I appreciate their honesty on the mistake and fix it. Otherwise, everything was excellent and I would give a five star if not because of this.

I had a fantastic experience getting my oil changed yesterday..... Arik, Cassey and one more guy…read morewho worked on my car were above and beyond helpful and friendly. Arik explained everything to me in ways I could understand. I was able to use a coupon $20 off. It was fast and convenient and I didn't have to wait at all. Best oil change experience I've ever had. Highly recommend!

Tesla model y, these guys helped me get a flat fixed quickly. I bought the tires here and got a…read moreflat, pretty close. They were able to help me get it in, and get it patched. These guys have taken care of me every time i come by, they are open and honest.

I am beyond disappointed with the service at this location. Back in January, I brought my car in to…read morehave a coolant hose replaced. Now, only three months later, I am dealing with the exact same issue. When I returned to have them address the failed repair, I was told there is no warranty on their parts or labor. To make matters worse, it seems like they have a massive turnover problem; every time I go in, the previous mechanics have left the shop. Because of this, management told me they currently have no one "able to fix my car." It is completely unacceptable to pay for a repair that doesn't last 90 days and then be told the shop lacks the competent staff to honor the work they did. Save your time and money--go to a shop that actually stands behind their work and can keep their mechanics employed.

Justin was awesome! Very honest service, good pricing too, and amazing customer service! I went in…read morefor an oil change and found this location from good reviews and im happy i chose tuffy tires! I will be using tuffy tires for any future services! Thank you guys for all the hard work!

Calvin is the person you want taking care of your vehicle because he will also take care of you. I…read moreoverheard him patiently coaching an employee on how to correctly create a complete record of my car's inspection, making sure it was right before bringing it out to me - i was impressed with how he manages his people. He walked me through the issues, pointed out what's working right, and presented a clear repair plan. He completed everything within the predicted timeframe and completed the process with genuine warmth. I trust him completely and deeply appreciate Tuffy's service!

service was fine but ridiculously expensive. $128 for full synthetic oil change. I got it done last…read moretime at Walmart for half that amount. won't go back.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Naperville.

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.