I have been using Country Automotive as my vehicles repair service since 2017. I have not been…read moredisappointed in the least. I have always been treated in a most professional manner and have never felt that I was being charged for unneeded parts or services. I have found them to be a very outstanding and reputable automotive repair facility, with remarkably fair and affordable pricing. I am glad they are located here in Elburn.

I paid $900 for a belt, roller and alternator. Okay cool. A week later my car battery light comes…read moreon. I replace the battery cuz how could it be the alternator when these lovely people just changed it. Didn't Fix it. Okay let's have the alternator tested I guess. It's fried. They put in an untested broken alternator. Okay fine I'll bring it back up. Brought it back to this shop, they tested it. It's the alternator. That's ask the guy says to my wife "yeah it's the alternator" then nothing for a minute. My wife asks "can you replace it?" Guy says "uh yeah we can" again quiet for a minute. My wife says "like for free?" Again just "sure" Sure. 3 days of Ubers to and from work adding up to about $300. No apologies. Nothing extra to save face. Nothing. Okay. Again. Says it will be ready in 4 days. 4 days later here I am picking it up. Yay! I rush over after work. My wife called ahead to make sure I could pick it up. The guy says he's going to leave the key In The van. She asks him to not do that, she's concerned about her car getting stolen. Fair. He said "oh don't worry I'll go ahead and keep it in the office!" I show up a few minutes before they close. The door is already locked. Okay I knock. I get greeted by a man saying "hello?" "Hi! I'm here to pick up the van out front!" He looks at me and grunts "the keys are on the floor inside" then closes the door. Nice. Real nice. Will not be coming back. Do not recommend. I'll take my business to someone who will do the job right and IF they make a mistake, will own up to that shit and apologize. Thanks. Also attached is the receipt from the free replacement under warranty.

Had a new fuel pump installed 4months ago. Job was to tough to do myself so i got prices and ended…read moreup at Sugar Grove Auto. They weren't the cheapest or the most expensive but they did a great job of pricing and installation along with great customer service. I checked that they installed properly and everything was proper. Since i live close to them they offered to give me a ride home and pick me up after the job was done. That's Old School customer service. I would recommend this business to anyone wanting professional service along with customer service.

Took my car in for an oil change and brakes replacement last week. Ray was super helpful with…read morefixing my vehicle in a timely manner and it was a great price! I appreciate the services you offer here will definitely come here again for my routine oil changes :).

Great, honest, reliable, knowledge shop. Very experienced and professional. My car was having a ton…read moreof issues with sensors and the computer system. We went elsewhere and they didn't quite know what was going on. Bert fixed it quickly took time to explain everything well. I felt like labor pricing was fair for the amount of work and he didn't overcharge. I will definitely recommend to friends and family.

Ordered our radiator at a discount price and got wonderful customer service too. Car repair can be…read morevery costly so it was awesome to find the deal and great that they were very professional and polite. Good experience with a bad situations.

I purchased a 2012 BMW X5 50i with 54k miles. As dumb luck would have it, on my way home (about 5…read moremiles into the drive), I heard the infamous BMW chime with multiple messages displayed. I looked in my rearview mirror, and it seemed like Cheech and Chong were blowing smoke behind my car. Little did I know, I was in for a world of trouble. I'll spare you all the boring details, but long story short, the BMW dealer diagnosed the vehicle and determined that the engine block was blown. They quoted me over $26k for the repair. I started researching local BMW independent shops when I came across Autosport. I can't praise them enough for their exceptional service. I got in touch with Manny, who was nothing but upfront and honest from the start. Manny spent countless hours on the phone, via text and calls, answering any questions I had. Autosport quoted me the cheapest price in the Chicagoland area, saving me over half of what the dealer was charging. Prior to bringing my BMW to them, I had the chance to meet the Autosport staff and see their shop. From the moment I walked in, I felt like I was in good hands. The staff at Autosport are not only highly skilled but also incredibly friendly and professional. They took the time to explain the repair process and what other parts would be inspected to ensure no further issues down the road. The customer service at Autosport is outstanding. They kept me informed throughout the repair process, and I always felt like a valued customer. They completed the repairs in a timely manner, and I felt confident in the work they did. They even went the extra mile to save me money where possible. It's evident that they genuinely care about their customers' satisfaction. I would highly recommend Autosport to anyone; they have a knowledgeable staff when it comes to European/German cars, and the best part is they treat you like family. If you're in need of repairs, this is your go-to shop. This repair shop combines expertise, honesty, and exceptional customer service; look no further than Autosport. They've earned my trust, and I'll be a loyal customer for years to come. Thank you to the staff of Autosport for all your help with my stroke of bad luck. Sam H

Absolutely terrible place scammed me out of thousands of dollars. Went there 3 times to get my VW…read morefixed owner said it was fixed everytime and definitely wasn't eventually gave up on it because the owner took all my money and i couldn't afford to try and fix it. STAY AWAY!! absolute true definition of scammers

Super polite! Very fast service also. I expected to wait over an hour because they were busy but…read morethey got me right in and only took 30 minutes. Very affordable and gave me a broken down quote of everything my car needed without overwhelming me.

I'm a regular customer at Merlin. I used to get all my oil changes and car issues checked there…read more But every time I went, they'd hand me a huge list of repairs. For example, when my tail light was out, they charged me $35 just for installation--something I later learned to do myself in about two minutes. Then, I heard a sound from my tire, and they said it'd cost $600. When I hesitated, they warned me it was risky to drive, so I agreed. Later, I had an oil change--they charged me $80 for synthetic oil, which should last 6,000 miles. But at 2,500 miles, my engine oil light came on. I checked, and there was no oil. I had to get it redone elsewhere. Next, I had a catalytic converter issue. Merlin charged me $300 for installation after I bought the part myself. Later, I smelled smoke from my A/C vent. They told me it would go away after some miles, but it didn't. My engine light stayed on, and after about 7,000 miles, the car wouldn't accelerate. They said it was the catalytic converter again--$1,500. I had no choice, so I paid. They had already charged me $99 for the diagnostic. One week later, I heard another noise from the tire. I asked them to check, but they wanted another diagnostic fee. I reminded them I had just done one, but they insisted it was separate. I paid $99 again. Then they said it was the tire bearings--$600. I was suspicious, so I took my car elsewhere. Turns out it wasn't the bearings; it was brake pads. I've realized they exaggerate issues to charge more. I've wasted $3,000 in two years. If I'd gone to another mechanic first, I'd have avoided all this. I've seen other reviews saying the same. I don't recommend Merlin. If you have car issues, go somewhere else.

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

Professional, Fast, Affordable! Came in for an oil change before our road trip. Oil change…read morecompleted and did a full vehicle inspection and we were on our way quickly. SO nice to have a shop like this close by.

Merlin came in clutch (literally!). My husband's manual car was having some issues slipping when…read moretrying to shift gears and then his transmission light came on - I was worried the clutch was burnt out, and sure enough when Merlin called to let us know that was the issue, they were genuinely sympathetic about it, because that's such a costly repair. Upon further inspection, the fly wheel was also beyond saving ( see attached pictures from Merlin). I was so stressed out, but they worked with us to find a way to pay off the amount of work, and I am beyond relieved! But, it gets worse, the part was out of stock everywhere. So after about 5 days, when they finally got the part, they stayed after hours to finish it up so we could pick it up the very same evening. Special shout out to Patrick and Steve whom we worked with, and Steve for offering me tissues! My husband drove the car home and said it feels like a completely different vehicle (in a good way) I would definitely recommend Merlin's for honest and timely work. We are so appreciative.

There is a possible scam this company is running with Luxury Imports Inc. The Carfax reports…read morestates, this company replaced my valve gaskets and spark plugs less than 500 miles ago. Which made me comfortable purchasing a vehicle from Luxury Imports Inc. However, I am paying 3 grand to have these items replaced again less than 500 miles. These parts are rated to last for 100k+ miles. Please run AWAY!

This is without a doubt the 'extra mile" repair place. Attention to detail, frank and realistic…read moreadvice, thorough execution, no BS like the chain outfits, Veteran owned.... Go there, you will not be disappointed.

I recently moved to the area and needed auto repair. I searched on line and chose RX Auto due to…read moreall the positive feedback on line. I'm extremely satisfied I went to them, Diego was courteous and very profesional. He explained everything I needed clearly and provided a printed detailed estimate without trying to upsell me. They have a clean, big shop , did my repairs quickly and fairly priced. I highly recommend them and will go again as needed.

Excellent work and the price were one of the best in the industry, very happy with the work done, I…read morewill be going back for sure and have recommended them to my family

We took my wife's BMW to Import Motors to avoid going to a car dealer (Patrick BMW are crooks, see…read moremy review for details). It turns out Import Motors is an honest place that offers fair pricing for work. We'll definitely take her car back there for more repairs as they're needed. It's nice to know of an honest mechanic in the area! Update: 5 years after finding Import Motors we can't stress enough how awesome and honest they are. John is a stand up guy and we couldn't be happier to have a great mechanic.

well, first of all i don't know much about auto repair. For me, to go to an auto-shop is a dreadful…read moreexperience as i don't really know what is going on and whether folks are trustworthy or not. My friend recommended me this one. She found it out through good reviews in Yelp and Google. The guy at the shop was very friendly, able to identify the issue with my car right away, and fix it into a great back to perfect condition. I'm happy with the service. The part that shocks me the most was the $95 labor per hour.. I don't know what the usual rate for labor is but this seems very pricey. I wish i had done more researches before say yes to them once they gave me the price quote though.