Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

I pasted by this awesome business lots of times, so I knew they had a free loaner car…read more Turns out my insurance offers a free rental car. The not so responsive rental car company neglected to pick me up, so Classic Carriage offered to drive me to the rental car location. The little things, I tell ya! They also did a great job on my vehicle and even fixed my driver seat, turns out I was missing a screw and therefore my driver's seat was wobbly;, but not anymore! They are very personalable, polite and Extremally PROFESSIONAL!! They even gave me a quick tour of their shop, got to see some cool classic cars they were restoring. If you have any body shop needs stop in! To most of you, it might not matter, but as a Black man, they made feel great about choosing them! (Not all businesses treat me and my business this way) sometimes I wish I'd taken my business elsewhere, but not with this family owned company!! I will never go anywhere else and will tell anyone who's looking for a auto body shop.

They did a fantastic job in replacing my rear bumper after it got rear ended. Sean was awesome! He…read moreprovided a quick quote, was very responsive throughout the process, provided realistic expectations of time required to complete the job. Very reliable and professional people. Highly recommend

I'm 63 yrs old and have been to many other auto-body shops over the years and know that the Crash…read moreChampions in Batavia has been by for the best experience I've had by a long shot. My 2012 Acura TL is my daily driving vehicle. After to sliding into a ditch the front of the car was considerably damaged. Initially going to Crash Champions Batavia, the shop was clean, organized, and smartly attached to a rental car facility which I ended up using. All the staff I met were very pleasant and welcoming. My personal contact, Chay S., worked with me all throughout the process of fixing my car, keeping me well informed on the progress. Crash Champions Batavia worked seamlessly with me and my insurance company and the pricing I received was very competitive especially considering the quality and extent of work that was done. I picked up my car on the date promised to find that the car was not just fixed but brought back to like new condition! Honestly, I was shocked and amazed how well the car had been repaired! They made my 12 yr old car, new again! The work was performed 5 months ago and when I look at the car today, I still think of the great job they had done! I strongly recommend Crash Champions Batavia without having to think twice about it. BRAVO Crash Champions Batavia! Sincerely, Tom H. Batavia, IL

They were very kind and communicated with me along the way. I used insurance so not sure how…read morepricing is but the staff was great and they got it done quickly.

I am so upset about this shop put my car in to repair 2 doors and the body work is Wavey circles…read morethrough Paint the Rubber came off the buttons on My door dont work so Peter has Me bring car back in I was unaware My Car has sat for 2 Weeks no Work it was so Dirty it look like a drink spilled in My car ,Peter said he is having Financial Problems with his Partner and will call me when he moves I will be the first customer this Issue has been since Feb and its July no Phone call when I was going to pay with debit card he mentioned they take cash only but on door it said they take cards I payed him over 3,000 and he very much took advantage of my Kindness and made so many Lies I feel like he really did this to get the Money and leave me like this so many times he did not show up to meet now I have to Legally go after this Company so sad how understanding I was and left with a new car with horrible circumstanceand I am forced to rate them or my review wont post so 1 star because I had to

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Just had my 36 Plymouth hot rod repaired by Paul and Mark. unbelievable work. these guys are too…read moregood to be true. Mark does quality work the best I've ever seen. Paul is Amazing as well, no BS with this guy. Would highly recommend for anything on either a custom car or your everyday car. Thanks Again Guys. Jim Ryan

My experiences with Psychotic Air have all been excellent. I have had a couple motorcycle tanks…read morepainted and striped and they turned out perfect. They also prepped and painted my 1975 Porsche 911. It looks beautiful. Their pricing is competitive, and their attention to detail is top notch. Mark is also an incredible artist with an air brush. I highly recommend Psychotic Air.

I had to return my car several times to get it repaired, and the shop damaged my diver seat yet…read morewouldn't take responsibility for it. Tried to say it was wear and tear along with a manufacturing issue. It's a brand new car, and wasn't like that when the car was dropped off to them. Very disappointing! You damage something then you should fix it.

Don't believe they are investigating the matter. 2 months after their "response" to my review…read more-nobody has attempted to contact me whatsoever.

I had a really positive experience at State Street Collision! It's refreshing to work with a…read morebusiness that delivers on their promises - especially in car repair where that's not always the case. A few highlights from MY recent experience: Owner (Bill) was straightforward and honest Completed the work earlier than promised (3 days instead of 4-5) Was competitively priced with other shops Delivered high-quality work, my dents are gone and work looks great. It's particularly noteworthy that he finished ahead of schedule - that's rare in the repair business and shows good management and commitment to customer service. He also was "no drama". He told me to bring it in in a couple weeks. He didn't ask for a credit card or drivers license or blood test. I brought it in. He fixed it. I got the car back. I like dealing with honorable people, seems like that's missing today in the world.

We're 6 months later. They still haven't really finished my truck. I've got so many issues between…read morewiring and rear camera, don't go there !!!!