This is a sad review to write…read more Yes, Scott the owner is great to work with. That's refreshing and worth stars right off the bat. However, the quality of the work is just not up to a high enough standard IMHO. I don't expect concours-level work of course, but I also don't expect to receive a job that has easily spotted defects in the paint, excess compound visible on plastic parts, and body work improperly attached. I know it's hard to find good help these days, and the results of the work done on my vehicle prove it. The one thing most ordinary people get picky about is a paint job on a car so you'd think extreme attention to detail at a body and paint shop would be top priority right? Maybe they need better lighting? Of course I brought it back and Scott addressed the easily visible issues for the most part, but quite frankly a total repaint is really what's required. Scott told me to let him know if I spot anything more and he'll handle it. I'm sure Scott would take another shot at the whole job, but at this point I just don't have that kind of patience given it took way too long the first go around. I have resigned myself to just be annoyed at the flaws in the paint I can see every time the light is just right. Sigh... My search for the perfect body and paint shop continues.

Really helped with advice on how to get scratches repaired. First I need to start with insurance…read more Next I return to select one of the options shared.

I had a really positive experience at State Street Collision! It's refreshing to work with a…read morebusiness that delivers on their promises - especially in car repair where that's not always the case. A few highlights from MY recent experience: Owner (Bill) was straightforward and honest Completed the work earlier than promised (3 days instead of 4-5) Was competitively priced with other shops Delivered high-quality work, my dents are gone and work looks great. It's particularly noteworthy that he finished ahead of schedule - that's rare in the repair business and shows good management and commitment to customer service. He also was "no drama". He told me to bring it in in a couple weeks. He didn't ask for a credit card or drivers license or blood test. I brought it in. He fixed it. I got the car back. I like dealing with honorable people, seems like that's missing today in the world.

We're 6 months later. They still haven't really finished my truck. I've got so many issues between…read morewiring and rear camera, don't go there !!!!

Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

This body shop is top notch. I really enjoyed working with Pete. My truck was completed well…read morebefore the estimated date. The work was beyond excellent. You can't even tell it was damaged. See the pictures below. Thanks, Pete and St Charles Collision Experts

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Dennis has made several of my vehicles look like new o er the years. He dies exceptional work and…read moreis fair with his pricing. I've been to many shops over the years but none compare in my opinion to Boyle Body Werks. Great people to do business with without question.

Bolye Body works just finished my truck top rate service…read more good Commnication to the timeline needed for the repair. Thank you, Denny!! Kim you're the best!! Boyle body Werks has been supporting my family body repairs for over 30 years! Chuck C.

Fix Auto Fox Valley did an exceptional job on my car…read more Amazing craftsmanship! Their customer service department kept me in informed during the process too which is very much appreciated. If you want a auto body repair shop you can trust and provides excellent results, give them a call.

"Warning," If you have a hearing disability or are deaf, do not go to this place. The lady at the…read morefront counter is extremely rude and will treat you like you are stupid. I should have walked out on day one. However, I was exhausted from dealing with police reports, insurance company, injuries, and a hospital visit connected with my car accident. These events made me decide to get my vehicle fixed as fast as possible, so I stayed with Fix Auto. I did like working with Steve. Although he is not worth being treated like you are stupid by the lady at the front counter. If you decide to have your vehicle repaired here, make sure Fix Auto repairs all damaged parts with the correct parts. When I picked up my vehicle, it had the wrong grill on it. Fix Auto did fix the problem. I did have to come back on a different day to have them put the right grill on my vehicle.

Great team and service. They took care of my fender after Backing into a pole. The owner even…read morehelped me a rental car while they worked on it so that I wouldn't be out a vehicle. Awesome, team will work with again.

Bad service on the phone. Rude staff. Overpriced quotes. Then I realized it was the shop with…read morepolitical led signs everywhere and it all added

As everyone has said, kind people who do great work and are passionate about Customer Service. You…read morecan't beat that combination.

I can't believe I've never yelped! About this place before. I've been here 3 times for various…read morefender benders and every time the work has been excellent, it was a decent price, and it's been on time. I now live in Amboy and traveled to Batavia to have a fender repaired. Put that in your gps and tell me I don't love these guys! Don't go inundating them with work now, when I need them they need to be ready. This is like my secret fishing spot for car repair. (In this last case, Motorcycle repair) Brett and John are great to deal with, and will get back to you in a timely manner as they did for me. Don't go telling everybody though...