This is a sad review to write…read more Yes, Scott the owner is great to work with. That's refreshing and worth stars right off the bat. However, the quality of the work is just not up to a high enough standard IMHO. I don't expect concours-level work of course, but I also don't expect to receive a job that has easily spotted defects in the paint, excess compound visible on plastic parts, and body work improperly attached. I know it's hard to find good help these days, and the results of the work done on my vehicle prove it. The one thing most ordinary people get picky about is a paint job on a car so you'd think extreme attention to detail at a body and paint shop would be top priority right? Maybe they need better lighting? Of course I brought it back and Scott addressed the easily visible issues for the most part, but quite frankly a total repaint is really what's required. Scott told me to let him know if I spot anything more and he'll handle it. I'm sure Scott would take another shot at the whole job, but at this point I just don't have that kind of patience given it took way too long the first go around. I have resigned myself to just be annoyed at the flaws in the paint I can see every time the light is just right. Sigh... My search for the perfect body and paint shop continues.

Really helped with advice on how to get scratches repaired. First I need to start with insurance…read more Next I return to select one of the options shared.

I had a really positive experience at State Street Collision! It's refreshing to work with a…read morebusiness that delivers on their promises - especially in car repair where that's not always the case. A few highlights from MY recent experience: Owner (Bill) was straightforward and honest Completed the work earlier than promised (3 days instead of 4-5) Was competitively priced with other shops Delivered high-quality work, my dents are gone and work looks great. It's particularly noteworthy that he finished ahead of schedule - that's rare in the repair business and shows good management and commitment to customer service. He also was "no drama". He told me to bring it in in a couple weeks. He didn't ask for a credit card or drivers license or blood test. I brought it in. He fixed it. I got the car back. I like dealing with honorable people, seems like that's missing today in the world.

We're 6 months later. They still haven't really finished my truck. I've got so many issues between…read morewiring and rear camera, don't go there !!!!

Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Dennis has made several of my vehicles look like new o er the years. He dies exceptional work and…read moreis fair with his pricing. I've been to many shops over the years but none compare in my opinion to Boyle Body Werks. Great people to do business with without question.

Bolye Body works just finished my truck top rate service…read more good Commnication to the timeline needed for the repair. Thank you, Denny!! Kim you're the best!! Boyle body Werks has been supporting my family body repairs for over 30 years! Chuck C.

Good people very good service excellent results. highly recommended if you are unfortunate enough…read moreto be in an accident.

Pugi Volkswagon (my trusted VW dealership for almost 20 years) recommended this place when I was…read morerear-ended. The other drivers insurance allowed me to take my car wherever I wanted, and this place had the best ratings (and my dealership's endorsement). Anyway, they validated the estimate from the insurance, gave me an accurate ETA for work completion, and were friendly and did great work. When they uncovered more work that needed to be done, they worked directly with the insurance company to get paid. Thanks!! But I hope to never need you again. ;-)

I'd give them Zero stars! Terrible service. Angry rude employees. They did not properly repair my…read morecar; misaligned parts, leaky sunroof and they brushed me off when I tried to get these items fixed. DO NOT GO HERE!!!

Would be -5 if that were on the scale. Took a 2001 MX5 in…read morefor new headlights. Condescending Manager (owner) told me that there were no headlights available. None. Stopped making them. Nada. That struck me as odd because it's the most produced sports car ever. By 2000 there had been 500K produced. So I went to Boyce and they had it done in 2 days. I also took 3 subsequent vehicles to Boyce. In answer to " What could improve?" Take down your sign.

I can't believe I've never yelped! About this place before. I've been here 3 times for various…read morefender benders and every time the work has been excellent, it was a decent price, and it's been on time. I now live in Amboy and traveled to Batavia to have a fender repaired. Put that in your gps and tell me I don't love these guys! Don't go inundating them with work now, when I need them they need to be ready. This is like my secret fishing spot for car repair. (In this last case, Motorcycle repair) Brett and John are great to deal with, and will get back to you in a timely manner as they did for me. Don't go telling everybody though...

Village Auto Body, Batavia, IL…read more What a great place to do business! You sure won't go wrong here! A local owned, and owner on site business. The staff is friendly, helpful, courteous, and knowledgeable. Our RAM pickup was damaged by an errant driver who failed to stop at a red light. The repair work is exceptional, and completed exactly as, and when, promised. You would never know there was any damage. Our truck was delivered on time, and they even phoned us to let us know beforehand. It sure allowed us to plan a weekend! All washed and shiny, when we picked it up. Even the windows were spotless, and I know what a pain it is to wash that thing! We are very happy, and would recommend them to anyone and everyone..