Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

I've used Classic Carriage many times over the years, and they have always done an great job. Their…read morework is top-notch, they're honest and professional, and they make the entire repair process as smooth as possible. It's hard to find a business that's this consistent and trustworthy. I highly recommend them to anyone looking for quality repairs and exceptional customer service.

I pasted by this awesome business lots of times, so I knew they had a free loaner car…read more Turns out my insurance offers a free rental car. The not so responsive rental car company neglected to pick me up, so Classic Carriage offered to drive me to the rental car location. The little things, I tell ya! They also did a great job on my vehicle and even fixed my driver seat, turns out I was missing a screw and therefore my driver's seat was wobbly;, but not anymore! They are very personalable, polite and Extremally PROFESSIONAL!! They even gave me a quick tour of their shop, got to see some cool classic cars they were restoring. If you have any body shop needs stop in! To most of you, it might not matter, but as a Black man, they made feel great about choosing them! (Not all businesses treat me and my business this way) sometimes I wish I'd taken my business elsewhere, but not with this family owned company!! I will never go anywhere else and will tell anyone who's looking for a auto body shop.

I had a really positive experience at State Street Collision! It's refreshing to work with a…read morebusiness that delivers on their promises - especially in car repair where that's not always the case. A few highlights from MY recent experience: Owner (Bill) was straightforward and honest Completed the work earlier than promised (3 days instead of 4-5) Was competitively priced with other shops Delivered high-quality work, my dents are gone and work looks great. It's particularly noteworthy that he finished ahead of schedule - that's rare in the repair business and shows good management and commitment to customer service. He also was "no drama". He told me to bring it in in a couple weeks. He didn't ask for a credit card or drivers license or blood test. I brought it in. He fixed it. I got the car back. I like dealing with honorable people, seems like that's missing today in the world.

We're 6 months later. They still haven't really finished my truck. I've got so many issues between…read morewiring and rear camera, don't go there !!!!

As everyone has said, kind people who do great work and are passionate about Customer Service. You…read morecan't beat that combination.

I can't believe I've never yelped! About this place before. I've been here 3 times for various…read morefender benders and every time the work has been excellent, it was a decent price, and it's been on time. I now live in Amboy and traveled to Batavia to have a fender repaired. Put that in your gps and tell me I don't love these guys! Don't go inundating them with work now, when I need them they need to be ready. This is like my secret fishing spot for car repair. (In this last case, Motorcycle repair) Brett and John are great to deal with, and will get back to you in a timely manner as they did for me. Don't go telling everybody though...

Great team and service. They took care of my fender after Backing into a pole. The owner even…read morehelped me a rental car while they worked on it so that I wouldn't be out a vehicle. Awesome, team will work with again.

I'd give them Zero stars! Terrible service. Angry rude employees. They did not properly repair my…read morecar; misaligned parts, leaky sunroof and they brushed me off when I tried to get these items fixed. DO NOT GO HERE!!!

I am so upset about this shop put my car in to repair 2 doors and the body work is Wavey circles…read morethrough Paint the Rubber came off the buttons on My door dont work so Peter has Me bring car back in I was unaware My Car has sat for 2 Weeks no Work it was so Dirty it look like a drink spilled in My car ,Peter said he is having Financial Problems with his Partner and will call me when he moves I will be the first customer this Issue has been since Feb and its July no Phone call when I was going to pay with debit card he mentioned they take cash only but on door it said they take cards I payed him over 3,000 and he very much took advantage of my Kindness and made so many Lies I feel like he really did this to get the Money and leave me like this so many times he did not show up to meet now I have to Legally go after this Company so sad how understanding I was and left with a new car with horrible circumstanceand I am forced to rate them or my review wont post so 1 star because I had to

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Dennis has made several of my vehicles look like new o er the years. He dies exceptional work and…read moreis fair with his pricing. I've been to many shops over the years but none compare in my opinion to Boyle Body Werks. Great people to do business with without question.

Bolye Body works just finished my truck top rate service…read more good Commnication to the timeline needed for the repair. Thank you, Denny!! Kim you're the best!! Boyle body Werks has been supporting my family body repairs for over 30 years! Chuck C.

Jim delivered once again--and this time, not even for me!…read more My mother-in-law recently damaged her 2025 Volvo XC-60 and needed repair estimates. Given the extent of the damage and the high out-of-pocket cost, we decided to go through insurance. She lives in Bloomington, and while her insurance company suggested a few in-network providers, she preferred going with a trusted recommendation. I immediately thought of Jim's Auto Body and suggested she check whether insurance would cover the repairs there. Although the shop was out-of-network, Jim took the time to thoroughly explain that she still had the right to choose any repair shop. He even provided helpful documentation and reassured her that her only expected expense would be the deductible. That level of honesty and care made all the difference. She chose Jim--and it was absolutely the right decision. The work was completed with exceptional quality and attention to detail. Throughout the process, Jim communicated clearly, answered every question with patience, and made sure she felt confident and informed every step of the way. Jim is a true expert--professional, reliable, and committed to excellence. My mother-in-law was thrilled to have her car restored to pristine condition, and I'll continue to recommend Jim without hesitation. His consistency and high standards never disappoint. Thank you, Jim, for taking such great care of her and my family over the years and being such a trusted resource. We appreciate it and you!

Over the 25 years, or so, that I have known Jim he has repaired several cars. The range of size…read morefrom small to big repairs. He's an absolute artisan and perfectionist. One time I stopped by just to say "Hi" and he saw something in the finish of the repair he had done and told me to drop it by and let him fix it. I still haven't seen the problem, but he did and took care of it. The most important thing, though, is you can trust him. Our most recent issue was our parked car being hit in a parking lot. Of course, State Farm wanted to fix it with junk yard parts. I don't trust them or their "approved" vendors. I took the estimate to Jim and he quickly negotiated a fair settlement. I'm sure in this business it was a "nuisance job", but he treated me well, as he always has. Hopefully, I won't see him in a while, but if I do need him, I know he will be there for me.