Sorry but I have used them a couple times and aside from things not quite being done correctly and…read morehaving to immediately return each time, I found them to charge quite a bit for their work. I'll say they are pretty quick but disappointing overall that things just aren't repaired as good as they should be. I have found another shop in the area with a better mechanic/shop and the work has been done correctly on the first visit each time.

Have used Park and Son for years. Really the best. Kept my Toyota Camry running past 360,000…read moremiles. Felt comfortable driving it back in forth to Arlington Heights every day. The owner is the nicest guy and we just feel very well taken care of with this business.

LOOK NO FURTHER!!…read more This place gets 5 stars, because they deserve it. Just regular people who do not make you cringe because you know how "car shops" are. I would have to say that this is the best Auto Shop to which I have been! Honestly, it is kind of weird how honest and nice they are. LOL. I was referred to by a friend because I am from Chicago. So here are the HIGH POINTS... Honest... yep, I said it! MIRACLE in car fix it places. Respect. Just normal guys that did not treat me like a moron because I am a girl. Its like an older brother fixing your car... Here is the takeaway... Ollie's has plenty of business without my review, but they EARNED my business. I knew I needed new tires, as well... and other work. They did not try to bury me with all of it. The Owner (I think it was the owner), just gave me a breakdown and gave me a long timeline and priority list to fix absolute necessities on my car. I already knew about them, (well because I am awesome and love cars), so he wasn't feeding me a lot of BS. I am working with the timeline and the budget... Air is fixed, new tires for the winter so the family is safe, oil change... and so on! Strong work Ollie's and THANK YOU for not sucking like every other car place on Earth! LOLOLOL

Ollie's Garage is the only mechanic I have taken my card to for 15+ years. Dave and his team are…read morehonest and do great work.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

I called ahead to confirm the oil change price with their coupon and they were super nice on the…read morephone. When I arrived, the vibes were completely off and nothing like on the phone. They ended up adding a $15 charge for tire rotation which put a sour taste in my mouth because it had not been mentioned earlier and made their cost less competitive. The waiting room seemed really nice online but it feels like sitting in the school admin office waiting to see the principal. It's tiny and you're practically all sitting shoulder to shoulder so don't expect to get any work done. It didn't take them too long to complete the oil change which was nice. However the real reason for the 2 star review is the inspection report. They told me nothing was wrong except for 2 tires getting close to end of their life. I thought this was odd since i could hear my break pads and was told last time that they'd need to be replaced at this oil change by another mechanic. I asked specifically about this and they said no the break pads are still fine. I was also expecting something else because my car is on it's 5th year of life and there's other stuff besides an oil change that you need to do. Nothing. I left, not realizing that the inspection link they text expires and you won't be able to access without logging in (i had asked for a printout but they said the link is fine). And now less than a month later, my car doesn't start because the battery is dead, a steering wheel sensor (RDS thing) is no longer working and the breaks are squealing when I reverse too. Car was fine before. I don't know if these are their fault but the inspection is definitely a joke -don't trust it!

Both Karl Jr and Sr. and Janine the office manager are professional, friendly and offer fair…read moreprices. All of them are able to chat with you about any mechanical problem you might have and if Karl isn't sure of the problem he'll go test drive it with you. When I first came in looking for an estimate on a costly repair another shop had told me I needed, they said the rack didn't need replacing and the slight shimmy in the front end was a brake rotor wear problem. They didn't even charge me for the trouble-shooting. Been a customer ever since. They're not going to try to upsell you and tack-on battery, wipers, fancy flushes or repairs you don't need. If they have time and you're a regular customer and stop in with a flat or other quick problem to solve they usually can accommodate you or provide you with a timely date they can get to it. Or they'll tell you the repair could wait another month or two and then bring it in. Like most service places you need to call ahead and expect to wait a week or so for an appointment that may take the better part of the day to repair. You will probaby need to leave your car there for the day but if it's something quick you can wait for it. It's nice to have a shop where you feel like you're a neighbor and can chat with them about your car concerns.

A mechanic/shop you can actually trust. This is the only place I would bring my cars to period…read more They're friendly and beyond accommodating and most importantly, they do outstanding work. Honestly, if you bring your cars to anywhere else, you'll get exactly what you deserve the usual mechanic run around. There's no up selling, or by the way you need this, or things you deal with at other auto shops, plain and simple Karls is the place to go.

Great service at a good price!…read more I thought my car was a goner, it would not start, or if it did would only run a short time. Had to have it towed to Mikes. They found the problem quickly and the next day I was back on the road!

I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it…read morequickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.

Chris is awesome, super helpful since bringing my Audi s4 in. Had a bunch of issues with my car and…read morewanted to get my extended warranty to cover it which was a long process. He kept me updated throughout the entire process and answered any questions I had. Does great work and has a lot of experience. Prices are great, I will definitely be back in the future.

Anthony came out real quick to do a tow. He went above and beyond! He was so awesome :). Also…read morelooked at it before the tow and gave great advice :) I would send business to Dazzo's! Thank you for doing that tonite :)

Me and my boyfriend had them fix our truck because it wouldn't start and they got it to start but…read morewhatever they did messed up our truck even more. Now RPMs won't go up and truck had trouble starting. The truck accelerates poorly and shifts extremely hard. None of this was happening prior to taking it to them. We contacted them and they did not take accountability at all. Would not recommend them

Took my car in for a rattling; They could not figure out the problem and had to take it in multiple…read moretimes. Eventually figured out the problem on the third or fourth visit, but dealing with them was overall a waste of time.

Well known father and son local Batavia vehicle repair business. They employ ASE mechanics and…read morestand by their quality of work, ranging from general everyday transportation to high-end exotic and older collector vehicles.